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This Position Is No Longer Available

Job Title:  Branch Chief - Supervisory IT Specialist (SYSANALYSIS/APPSW) - DE
Department:  Department Of Commerce
Agency:  Patent and Trademark Office
Job Announcement Number:  CIO-2013-0102

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$123,758.00 to $155,500.00 / Per Year
Thursday, May 02, 2013 to Thursday, May 16, 2013
Full-Time, Career/Career-Conditional Appointment in the Competitive Service - Permanent
FEW vacancies in the following location(s):
Alexandria, VA, USView Map
22314View Map

Applications will be accepted from all United States Citizens and Nationals. This position is also being announced under the USPTO’s Merit Promotion Program, the Job Announcement Number is CIO-2013-0103.  Please review that announcement to determine if you are eligible for consideration under the Merit Promotion Program. This is a Non-bargaining position. More than one position may be filled.


Join a dynamic and growing information technology (IT) organization in the place where innovation begins -- the United States Patent & Trademark Office (USPTO)!  You will serve as a Branch Chief, bringing your leadership and technical skills to bear for the next generation of Patents & Trademarks processing systems.

This position is located in the Office of the Chief Information Officer, Office of Application Engineering & Development (OAED). The successful candidate will perform assigned duties as a Branch Chief within OAED. OAED is responsible for the full life-cycle management of the USPTO's automated information systems. This responsibility is guided by the agency's strategic IT plans and supporting technical architecture. Activities in this job include: Programmatic responsibility for the design of computer-based solutions consistent with USPTO System Architect guidance; construction or selection of software components necessary to support those designs; integration of software components; associated implementation support services; and post implementation support services. The person in this position develops project plans and supporting budgets, monitors project schedules and costs against approved plans, maintains process models and related documentation for assigned automated information systems and ensures consistency with the data architecture documented in the enterprise. If selected, you will be placed as head of a Branch in one of the three Systems Divisions in OAED.


  • You must be a U.S. Citizen or National.
  • Your resume and question responses must demonstrate the job-related KSAs.
  • You must meet the definition of specialized experience.


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The successful candidate in this job:

- Manages teams of assigned IT personnel and contractors to fulfill project requirements and initiatives that are mission-critical to the business applications of patents and/or trademarks, and/or IT technology; - Works with team leaders, senior IT specialists, supervisors and customers to complete tasks and project requirements;

- Analyzes software problems and provides solutions; troubleshooting a wide range of operational and support issues; AND,

- Participates in special projects and provides advice to managers and customers on software needs, new technologies, and recommendations for modifications/enhancements to current software.

- Supervises a staff of technical and support personnel, including a number of branches that deliver specialized IT support. Provides significant, constructive input into multi-year and longer range work plans and manages work to accomplish goals and objectives.


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You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the vacancy announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at click here!


Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the GS-14 grade level in the Federal service. Specialized experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Specialized experience for this position is defined as: experience supervising or leading a staff of IT professionals in applications development infrastructure; and technical experience with all the following skill sets:


Skill Set 1 - Job experience in supervising or leading a team of at least four software developers, software technical leads, or software systems analysts, AND

Skill Set 2 – Job experience using SDLC methodologies; e.g. Waterfall and/or Agile/Scrum, AND

Skill Set 3 - Job experience in being responsible for and actively managing budgets for software development project(s) AND

Skill Set 4 - Job experience in either programming in and managing projects that used one or more of the following programming languages: Java, C#, C++ AND

Skill Set 5 - Job experience working with all these technologies:

  • Web Frameworks (e.g. Spring MVC, Struts, MyFaces, Restlet, etc.) and/or Web Services (e.g. RESTful or SOAP based Web Services) and
  • Web Server and/or EJB Server development e.g. Apache, Tomcat, and /or    WebSphere, WebLogic, JBoss and 
  • Relational Database design and development using e.g. Oracle, MySQL and/or SQL Server Database, and  

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed in the link below:


In addition, applicants must possess proficiency or the potential to develop proficiency in the 10 Competencies Most Important for Supervisory Work prior to entry into a supervisory position as identified in the Office of Personnel Management's Supervisory Qualification Guide found at:


Education may not be substituted for specialized experience at this grade level.



Your resume will be reviewed to determine if you meet the basic eligibility requirements (i.e., are a U.S. citizen or National and meet the "Who May Apply" description) and qualification and other job-related requirements. We will determine your eligibility and qualifications by reviewing: your detailed resume, your responses to job-specific self assessment questions, and your required supporting documentation. The self assessment questions cover the following knowledge, skills and abilities/competencies:


1. Skill in directing and overseeing complex, technical program areas that involve the planning, design, development, modification, testing, installation, implementation, and support of USPTO's automated information systems.


2. Knowledge of project management techniques in order to successfully achieve customer delivery goals on time.


3. Knowledge of relationships among multiple IT disciplines, including IT security concept standards and methods in order to provide expert advice and guidance on a wide range of and variety of complex application software designs.


4. Knowledge of project-specific processes to assist in reviews and manage workflow.


5. Ability to communicate, explain, or defend complex ideas or information clearly and adapt to the audience's level of knowledge.


Your application will then be evaluated and rated under Category Rating and Selection procedures.  Category rating procedures evaluate your total qualifying experience, education, and training and assigns them into a single, pre-defined quality category  Qualified applicants are assigned to one of three categories following a review of their resume and other supporting documentation.  Each category is defined as follows:

Best Qualified - Applicant possesses exceptional experience with a background that demonstrates a superior level of knowledge, skills, abilities, and competencies required to perform the duties of the position.

Well Qualified - Applicant possesses good experience with a background that demonstrates a satisfactory level of knowledge, skills, abilities, and competencies required to perform the duties of the position.

Qualified - Applicant possesses the minimum qualifications with a background that demonstrates a basic level of knowledge, skills, abilities, and competencies required to perform the duties of the position.

Veterans’ preference is applied by listing preference eligibles ahead of non­-preference eligibles within the same quality category in which they are placed.  Qualified preference eligibles with a compensable service-connected disability of at least 10 percent will be placed at the top of the highest quality category (‘Best Qualified’), except when the position being filled is scientific or professional at the GS-9 grade level or higher.  A selecting official may make selections from the highest quality category (Best Qualified) provided no preference eligible in that category is passed over to select a non-preference eligible in that category.   

For more information on category rating procedures, please visit

Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application). 

Certified applicants who are referred to the Hiring Manager may be asked to come in for interviews which will consist of two parts: 

- Behavioral interview assessing supervisory and project management skills.
- Technical Competence may be addressed in a Technical Interview.

To preview questions please click here.


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The United States Patent and Trademark Office offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, paid holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. Alternative Work Schedule (AWS) and Telework Program are available to eligible employees.

Please visit USPTO New Employee Information for additional information.

Visit Working for the Federal Governement to explore the major benefits offered to most Federal employees.


Applicants applying for this position must be a United States Citizen or National. 

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System.  If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is not a Bargaining Unit position.

This is a Public Trust position and has a risk level designation of “High”.

Except as prohibited by law, all applicants tentatively selected for positions needing a Top Secret Clearance will be required to submit to a urinalysis to screen for illegal drug use prior to appointment and, if appointed, the incumbent will be subjected to random drug testing procedures.

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify.  For more information on E-Verify, please visit

Probationary Period- If selected, you may be required to complete an initial one-year probationary period.

Supervisory Probationary Period- If selected, you may be required to complete an initial one-year supervisory probationary period. 

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

Individuals who have special priority selection rights under the Agency Career Transaction Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) will be eligible if it is determined that they have exceeded the minimum qualifications for the position.  Information about CTAP/ICTAP eligibility is on the Office of Personnel Management’s Career Transition Resources website at:  CTAP/ICTAP documentation requirements are listed in the ‘Required Documents’ section of this announcement.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office. 


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You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, it is your responsibility to contact the HR Specialist listed in the "Contact Information" before the closing date of this job announcement.

If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this vacancy. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page.

Before you apply, please make sure you have read the entire vacancy announcement and are comfortable with the requirements stated here. If you have ANY questions, please contact the HR Specialist listed on this vacancy announcement before the closing date. Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY ONLINE" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. Once you have reached the Department of Commerce application site for USPTO, you will be prompted to enter (or update) your contact information on file with us. You can then begin answering the questions in the vacancy announcement. When you are done with all of the questions on a single page, click "Next" and proceed to the next page.


If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.

All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature.

To upload a document in USAJOBS:

Log-in at My USAJobs. Click on the "Saved Documents" link to open a list of your currently uploaded documents (if any). You may have up to 5 documents in your "Saved Documents". To upload a document: select the appropriate document type in the drop down menu, then click "Browse" to select a file stored on your computer. Type in a name to refer to your document (such as "Graduate Transcript" or "My 2009 SF-50"), then click "Upload" to transfer your selected document into your USAJobs "Saved Documents".

NOTE: Files must be less than 2 MB and should be in one of the following formats: 1) JPEG document image, 2) Word 97-2003 .doc format, or 3) Adobe Portable Document Format (.pdf). After you have successfully uploaded a document, you can review or delete any of your documents by returning to your "My Account" page and again clicking the "Saved Documents" heading. Alternatively, you may also use the direct-upload feature through the Department of Commerce application site for USPTO. After completing the application questionnaire, you will visit the "Supporting Documents" page where instructions for uploading documents are stated. You may also fax supporting documentation using the instructions provided in the "Required Documents" step of this vacancy announcement.


A complete application consists of:

1.  A resume or any other written format you choose to describe your job-related qualifications; optional cover letter:  Your resume should indicate your citizenship and should list your educational and work experience including job titles, salary, employment dates, duties and accomplishments, experience and how it relates to the KSAs in the job announcement.  Please Note:  Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating.  Any experience claimed in a cover letter should be substantiated by information contained in your resume. 

Supporting Documentation:

PLEASE NOTE:  Applicants who meet the minimum eligibility and qualification requirements for this position may be contacted within 7 business days of the closing date of this announcement to submit follow-up supporting documentation if applicable.  Applicants claiming veterans’ preference entitlement or CTAP/ICTAP eligibility who fail to submit supplemental documentation within 5 business days of receiving the request will not lose consideration for this position, however they will not be entitled to special or priority consideration.  Supporting documents that may be requested of applicants after the closing date of this announcement are:  

1.  Veterans’ Preference Documentation:  If you are a veteran with preference eligibility, you will be asked to submit a Member 4 copy of your DD-214.  If you are a preference eligible claiming a service connected disability of 10 percent or more, you will be asked to submit documentation (i.e. a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran’s present receipt of compensation.  Veterans must include dates of military service within the automated application process, and submit Member 4 copy of each Certificate of Release or Discharge from Active Duty, DD-214.  For more information, please visit

2.  Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documentation:  Applicants will be asked to submit:

(1) A copy of your specific RIF notice, written notice of your expected separation or other documentation of priority consideration status;

(2) A copy of your latest SF-50 noting current position, grade level, and duty location;

(3) A copy of your last performance appraisal; and

(4) Any documentation from your agency that shows your current promotion potential.

You can choose ONE of the following methods to submit Supporting Documents:

1) You can upload your documents when you register or update your information on the Department of Commerce application site which you access through the USAJobs site.


2) You can fax your documents to 571-258-4052 using the system generated fax cover sheet.

Your application and all required documentation must be received by 11:59 p.m. Eastern Standard Time on the closing date of this job announcement
NOTE: The preceding documentation requirements are based on job requirements and individual applicant eligibility.  Not all documents are applicable to all applicants--if you are unsure which documents apply to you, contact the HR Specialist listed on this announcement.

Review your resume and responses carefully.  Responses to job questions that are not fully supported by the information in your application package may result in adjustments to your rating.  A Human Resources Representative will validate the qualifications of those candidates eligible to be referred to the hiring official. 


Anthony G. Henderson
Phone: 571-272-6160
Fax: 000-000-0000
Agency Information:
550 Elizabeth Lane
Elizabeth Townhouse
Alexandria, VA
Fax: 000-000-0000


You will receive a notice generated by the USAJobs System when you have successfully submitted your application.  After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements.  We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation.  It is the applicant’s responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes.  Failure to submit requested documents or information within 5 business days of receiving the request may result in your application not receiving further consideration.


You can check the status of your application by logging into  You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the ‘Notification Settings’ to indicate that you want to be notified by email when the status changes.  Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.

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