Job Overview

Summary

Join a dynamic and growing information technology (IT) organization in the place where innovation begins -- the United States Patent & Trademark Office (USPTO)!  You will serve as a Branch Chief, bringing your leadership and technical skills to bear for the next generation of Patents & Trademarks processing systems.

This position is located in the Office of the Chief Information Officer, Office of Application Engineering & Development (OAED). The successful candidate will perform assigned duties as a Branch Chief within OAED. OAED is responsible for the full life-cycle management of the USPTO's automated information systems. This responsibility is guided by the agency's strategic IT plans and supporting technical architecture. Activities in this job include: Programmatic responsibility for the design of computer-based solutions consistent with USPTO System Architect guidance; construction or selection of software components necessary to support those designs; integration of software components; associated implementation support services; and post implementation support services. The person in this position develops project plans and supporting budgets, monitors project schedules and costs against approved plans, maintains process models and related documentation for assigned automated information systems and ensures consistency with the data architecture documented in the enterprise. If selected, you will be placed as head of a Branch in one of the three Systems Divisions in OAED.

Duties

The successful candidate in this job:

- Manages teams of assigned IT personnel and contractors to fulfill project requirements and initiatives that are mission-critical to the business applications of patents and/or trademarks, and/or IT technology; - Works with team leaders, senior IT specialists, supervisors and customers to complete tasks and project requirements;

- Analyzes software problems and provides solutions; troubleshooting a wide range of operational and support issues; AND,

- Participates in special projects and provides advice to managers and customers on software needs, new technologies, and recommendations for modifications/enhancements to current software.

- Supervises a staff of technical and support personnel, including a number of branches that deliver specialized IT support. Provides significant, constructive input into multi-year and longer range work plans and manages work to accomplish goals and objectives.