Job Overview

Summary

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.  Make an impact; join DHS.                     

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life.  In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please:
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Duties

This Program Analyst position is located in the Office of Security Operations (OSO), Compliance Division, Compliance Oversight and Analysis Branch, Transportation Security Administration (TSA), Department of Homeland Security (DHS). Duties include:

  • Developing and conducting comprehensive management studies and recommending improvements to processes and procedures.
  • Serving as a subject matter expert in a team process that translates operational requirements into technical software.
  • Performing complex data analysis and program management activities, including defining new and refining existing feature and functionality requirements for future system enhancements.
  • Developing focused ad hoc database inquiries to meet specific needs.
  • Applying a technical knowledge of the work performed in order to manipulate, visualize, and report analyses of small and large data sets.
  • Serving as a point of contact for data retrieval requests regarding regulatory activities, results and performance metrics, from both internal and external stakeholders.

The major duties described above reflect the full performance level of this position. Typically, the lower pay band (I Band) performs the same duties but will receive more guidance and training and/or projects/work assignments may be less complex.