Job Overview


Vacancy ID: 884713 

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you! To find out more, go to


NOTE:  This is a part-time position, 20 hours per week. The salary listed represents full-time employment and will be pro-rated based on the actual number of hours worked per pay period.  Part-time employees are eligible to earn leave and generally have access to the same benefits as full-time employees.


The Program Assistant works closely with the manager to run the day-to-day operations of the independent Fisher House, a 20 room Courtesy Quarters lodging facility. S/he has the critical task of being one of the first personnel to interact with the lodging guests and set the tone for the remainder of their stay. Fisher House provides high quality, temporary lodging to families of active duty military personnel and families of veterans who are undergoing treatment through this facility. Customer service is of paramount importance. The Program Assistant will greet and orient guests to the facility, direct and route guests to the appropriate clinical areas and oversee volunteer staffed projects.  Other duties will include that of receptionist and secretary, providing telephone assistance, filing, office coordination and processing Fisher House and other lodging referrals. S/he will work off-tours, evenings, weekends and holidays and position is located in West Roxbury, MA.


WORK SCHEDULE: 1 position: Monday, Tuesday, Wednesday – 3:30PM – 7:30PM, and Sunday 9:30AM – 6:00PM.  1 position: Wednesday 4:00PM – 8:00PM, Thursday and Friday 3:30PM – 7:30PM, and Saturday 9:30PM – 6:00PM.