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This Position Is No Longer Available

Job Title:  Social Work Associate
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  NOL-13-884483-TJ-684/38

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$47,448.00 to $61,678.00 / Per Year
Tuesday, April 30, 2013 to Tuesday, July 2, 2013
Full Time - Permanent
1 vacancy in the following location:
Baton Rouge, LA United StatesView Map
United States Citizens


Vacancy Identification Number:884483

Position Description #5884-0  is available for review in Human Resources Management.  This position is assigned to Mental Health Service, Baton Rouge Outpatient Clinic, LA.

TOUR OF DUTY: 7:30 a.m. to 4: 00 p.m. 

Note:  This is a bargaining unit position.  Position may be assigned to other locations such as, New Orleans or Slidell, LA.


  • Subject to background/suitability investigation


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Serves as a Social Science Program Specialist, with responsibility for developing strategies to locate and identify homeless veterans who may be eligible to receive healthcare and other services from VA. Works with a great deal of independence, relying on experience and networking with homeless veterans to locate and provide outreach services to other homeless veterans. Conducts outreach activities to locate very hard-to-reach homeless veterans (those living under bridges, in hut communities, in abandoned cars and buildings, in parks, in bus/train stations, on the street, etc.). Act as special assistant to the Health Care for Homeless Veterans (HCHV) Program Coordinator performing such duties as monitoring the quality of patient care delivered to veterans in contract residential treatment centers of the Health Care for Homeless Veterans (HCHV) Program, transitional housing facilities of the Grant and Per diem (GPO) Programs, sections housing within the VA Supported Housing (HVDP) Program, and veterans receiving care in the Homeless Veterans Dental Program (HVDP). Maintains databases to manage and provide accountability for the programs listed above. Provides assistance to program case managers in areas of performance measures, Northeast Program Evaluation Center (NEPEC) requirements, and The Joint Commission (TJC) and Commission on Accreditation of Rehabilitation Facilities (CARF) standards. Make referrals to housing authority and tracking all admissions, voucher distribution, and discharges. Develops and applies specialized communication methods in order to establish rapport with the homeless, and to obtain required information related to the cause and effects of homelessness. Develops appropriate treatment plan using known available resources and the initial assessment of the clients assessment of the client's likelihood to accept differing types of assistance, makes initial and continuing decisions regarding the agency's services and referral. Provides counseling services to clients on a variety of topics, including crisis management, crisis intervention, career development, and activities of daily living, employment counseling, budget management, and other topics necessary to reinforce the skills necessary to live as self-sufficient and independently as possible. Complies and analyzes data concerning homeless program activities; recognizes trends; and recommends revisions to procedures to meet the needs of homeless veterans.


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Qualification Requirements:  OPM’s Individual Occupational Requirements for GS-0187, Social Services Series. 

Specialized Experience:  Experience in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers.

Time in Grade Requirements:  Time in grade is the 52-week requirement that Federal employees in competitive service General Schedule (GS) positions at GS-7 and above must serve before they are eligible for promotion (advancement) to the next grade level as appropriate for the position being filled. 

Probationary Period:  This position requires completion of a 1-year probationary period, if not already completed.

ENGLISH LANGUAGE PROFICIENCY: Proficiency in the English language is required for direct patient care positions.  (P.L. 95-201).

DRUG-FREE WORKPLACE: The VA has established a Drug-Free Federal Workplace Policy.  All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.  Applicants who refuse to be tested will be denied employment with the VA for a period of six months.  This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. 


You will be evaluated on the detailed information submitted in your resume that reflects your knowledge, skills, and ability neccessary to meet the qualification of this position.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  In addition to the traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at the


PBI Interviews: Any interviews that may be conducted will utilize the Performance Based Interviewing process (PBIs).  For more information on the performance based interview process, see

Eligibles: Agency Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Program (ICTAP).   Federal Employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(a) CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and copy of their most recent SF50 noting current position, grade level, and duty location.   Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.

Equal Employment Opportunity:  The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization or other non-merit factors.

Reasonable Accommodation:  Federal agencies provide reasonable accommodations to applicants with disabilities.  If you need accommodation for any part of the application process, contact the hiring agency. The decision on granting reasonable accommodation will be on a case-by-case basis.


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To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire.  Please ensure you click the Submit My Answers  button at the end of the process.  Applicants are urged to apply online; this process is easier, faster, and provides more information as applications are processed.

The complete Application Package must be submitted by 11:59 p.m. (CST) on Monday, May 20, 2013

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following 884483 
  2. Fax your documents to (478) 757-3144.
  3. Evidence of Veterans Preference:  If you are entitled to veterans’ preference, you must submit your DD Form 214 or an SF-15, Application for 10-point Veterans’ Preference with appropriate supporting documentation.

Note:  To return to a previously saved or incomplete application, simply reapply through your account in USAJOBS.  After applying, return to USAJOBS to see the status of your application, including any messages that may have been sent to you. 

Applying Via Fax: 

1.  Click the following link to view and print the Occupational Questionnaire: View Occupational Questionnaire

2.  Print this 1203FX form to provide your response to the occupational questionnaire
Fax the completed 1203FX form along with any supporting documents to (478) 757-3144.  Your 1203FX will serve as a cover page for your fax transmission.

After we receive your completed application package (including all required documents), your qualifications will be reviewed and assigned an initial rating.  We also review your application to make sure that your resume supports the answers given in the questionnaire.  If your resume does not support your questionnaire answers, we will adjust your rating accordingly.  Based on your ranking or numerical score, you may be referred to the hiring manager for further consideration and possible interview.  You will be notified when your rating is determined


  1. Resume or Optional Application for Federal Employment (OF-612).
  2. Response to the questionnaire.
  3. Copy of your transcript (if you are using education to qualify).
  4. Latest SF-50 (if applicable for for current and former federal employees).
  5. Member 4 copy of your DD-214, SF-15 if claiming 10pt preference and VA disability award letter (if applicable for veterans).


Teresa Jones
Phone: (504)558-3648
Agency Information:
VHA New Orleans HCS
Department of Veteran Affairs
Southeast LA Veteran HC Sys 1555 Poydras
Suite 1300
New Orleans, LA


Once your complete application is received, we will conduct an evaluation of your qualifications and determine your eligibility. The qualified candidates will be referred to the selecting official for further consideration and interview.

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