REQUIRES: One (1) year of specialized
experience that equipped you with the particular knowledge, skills and
abilities to perform successfully the duties of the position, and that is
typically in or related to the work of the position to be filled, and must have been equivalent to at least the GS-06 level of Federal service. Examples of
specialized experience include:
Proficiency in automated patient records system; scheduling
conferences and meetings; developing data collection tools; possesses the
knowledge and skill to adapt analytic techniques to formulate monitors to
measure program effectiveness; proficient in all Microsoft office programs;
serving as a time keeper; developing, planning and evaluating provision of home
care to patients; entering admissions and discharges of patients; maintaining a
clean and orderly office and monitoring supply levels; communicates effectively
with patients and medical staff, and handles conflicts and problems in dealing
with patients constructively and appropriately. (*To receive credit for these
skills, they must be documented in your application/resume.)
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:
and ability in Microsoft Word, Excel, Power Point, and office automation
software and systems.
Knowledge of organizational skills.
Knowledge and experience with basic data collection and performance improvement
to monitor the use of services, supplies, medical supplies, prosthetics,
prescriptions and office equipment.
Knowledge and experience in customer service.
Most of the time the employee is performing
sedentary work. Position may require some walking, standing, bending, climbing
stairs, and carrying and/or lifting of light items such as papers and books. No
special physical demands are required to perform the work.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.
HOW YOU WILL BE EVALUATED:
Applicants will be ranked based on four quality groups, as follows:
- Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
- Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
- Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
- Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.