GS-5: You qualify at the GS-5 level if you possess one of the following:
- Three years of progressively responsible experience, one year of which was experience equivalent to the GS-4 grade level that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; communicate effectively orally and in writing; and deal effectively with others in person-to-person situations. Such experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible work is qualifying if it provided evidence of the knowledge, skills, and abilities necessary to perform the duties of this position. Experience of a general clerical nature (typing, filing, routine procedural processing, maintaining records, or other non-specialized tasks) is not creditable. OR
- You may substitute successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required at the GS-5 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.
GS-7: You qualify at the GS-7 level if you possess one of the following:
- One year of specialized experience at the GS-5 grade level that demonstrates the ability to perform preliminary examinations of applications/petitions for immigration benefits. Ensure required supporting documentation is included and apply immigration laws, policies and procedures. OR
- You may substitute successful completion of one year of fulltime graduate education for the experience required at the GS-7 level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. OR
- You may also substitute superior academic achievement for the experience required at the GS-7 level. You must have completed the requirements for a Bachelor's degree from an accredited college or university with a grade point average of 3.0 or higher on a 4.0 scale, class standing in the upper third of a graduating class or major subdivision, or membership in a national scholastic honor society.
COMBINING QUALIFYING EXPERIENCE AND EDUCATION:
If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. Follow the directions below in order to convert each to a percentage, and then add the percentages together to see if they total 100 percent. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. The GS-5 level requires 36 months, and the GS-7 level requires 12 months of qualifying experience. To calculate your percentage of undergraduate education, divide your number of undergraduate semester hours by 120 or the number of quarter hours by 180. For GS-7, divide the number of graduate semester hours by 18, graduate quarter hours by 27, or by the school's definition of one year of graduate study. Finally, add your percentages of education and experience. The two percentages must total at least 100 percent for you to qualify under the combination of experience and education.
Probationary Period: You may be required to serve a probationary period of 1 year.
The qualifications for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Wednesday, May 08, 2013).
Training: New recruits will attend a minimum 5-week BASIC training program generally held in Dallas, Texas, with possible visits to other locations. This technical training must be successfully completed according to the standards of the agency. Failure to do so will be grounds for mandatory removal from the position. Such failure will result in either reassignment to a different position, demotion, or separation by appropriate procedures.
HOW YOU WILL BE EVALUATED:
We will review your résumé and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will place you in one of three categories based on your responses to the on-line questionnaire regarding experience, education and training.
- Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
- Well-Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
- Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
The competencies or knowledge, skills, and abilities needed to perform this job are:
- Customer Service
- Oral and Written Communication
- Manages and Organizes Information
NOTE: Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, click here View Assessment Questions
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPMs Career Transition Resources website. To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. For information on veterans preference, please click here.
On November 21, 2011, The President signed the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011 (Public Law 112-56). The VOW Act amended chapter 21 of title 5, United States Code (U.S.C.) by adding section 2108a, Treatment of certain individuals as veterans, and preference eligible.
This job opportunity announcement (JOA) includes Veterans Opportunity to Work (VOW) to Hire Heroes Act of 2011 (Public Law 112-56). Active duty service members who have begun their civilian job search prior to discharge or release from active duty will know how their application will be considered.
· Applicants who are active duty service members and apply for federal employment shall be considered for competitive service positions and granted tentative veterans preference status when they submit a certification, in lieu of a DD214, when applying to a federal job.
· A certification is any written document from the armed forces that certifies that the service member is expected to be discharged or released from active duty under honorable conditions no later than 120 days from the date of the certification is signed.
· Based on the immediate need to fill this position, the service member must be within the 120 day timeline and an actual expected date of discharge or separation must be clearly defined, or they will not be considered at this time.