Job Overview

Summary

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at http://www.uscis.gov/.

Every day, our Immigration Services Officers independently research, interpret and analyze an extensive spectrum of sources including pertinent sections of the law and regulations, operating instructions, references and guidance contained in legislative history, precedent decisions, state and local laws, international treaties and other legal references to embrace the correct course of action.

This position of IMMIGRATION SERVICES OFFICER has a salary range of $47,448.00(GS-09 step 1), to$61,678.00 (GS-09 step 10).  Apply for this exciting opportunity to become a member of the DHS US Citizenship and Immigration Services. You may choose ONE of the following locations: 

  • Field Operations Directorate, Office of Field Operations, Office of the Director National Benefits Center, Adjudications Division in Lees Summit, Jackson, MO
  • Field Operations Directorate, Office of Field Operations, Office of the Director National Benefits Center, Adjudications Division in Overland Park, KS

 

SHIFT WORK:

Shift work may be required.  Shift differential will apply.

 

Note: The purpose of this notice is to recruit candidates for full-time term positions. Competition is open to all individuals who feel they can meet the qualification requirements identified in this vacancy announcement. Term appointment is not-to-exceed thirteen months; however, it may be extended up to a total of four years without further competition.  Selectee(s) for the term position, if currently holding a career or career-conditional appointment, is NOT guaranteed return rights to their former position at the expiration date of the appointment. Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage.

For definitions of terms found in this announcement, please click here

 

USCIS will not pay relocation expenses.
This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Note: USCIS may fill one or more positions using this vacancy.

Duties

As an Immigration Services Officer, you will support the adjudication process by providing accurate and useful information to our customers, managing correspondence, and providing internal and external customer support. Officers at the full performance level may adjudicate cases, conduct security checks, conduct interviews, and ensure program quality assurance. You will:

  • Independently research, interpret and analyze an extensive spectrum of sources including pertinent sections of the law and regulations, operating instructions, references and guidance contained in legislative history, precedent decisions, state and local laws, international treaties and other legal references to embrace the correct course of action.
  • Grant or deny applications and petitions for immigration benefits based on electronic or paper applications/petitions.
  • Process applications and petitions using available electronic systems through verification of any number of established data points to make adjudicative decisions and/or determine appropriate level of adjudicative review, and update databases with appropriate information and decisions.  Conduct security checks in accordance with all applicable DHS/USCIS laws and policies.
  • Provide direct and continuing assistance to US Immigration and Customs Enforcement (ICE) personnel and officials of other Federal agencies in identifying individuals who pose a threat to national/public security.
  • Interview applicants and petitioners to elicit statements and assess credibility, and analyze information gained to identify facts and considerations that form the basis for the determination as to the applicant’s eligibility for specific benefits sought. 

 

As an Immigration Services Officer, you may serve as the Congressional Liaison Officer:

  • Draft, review, revise and issue written and oral responses to congressional inquiries within prescribed timeframes.

  • Develop and maintain liaison with Congressional staff on a variety of immigration-related issues.
  • Interpret and apply technical guidelines and provide advisory and informational services to Congressional staff on specific cases or operational or policy matters.