Job Overview


Vacancy ID: 882376 

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you! To find out more, go to


This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-12. At the GS-11 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-12. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.
This position is located in the Veterans Health Administration’s (VHA) Office of Informatics and Analytics (OIA) Support Operations Communications Office in Washington, DC.  As a Visual Information Specialist under the direct supervision of the Director, OIA Communications, you will support a complex integration of VHA organizational goals to provide integrated health care information management solution to improve delivery of health care service to Veterans in a rapidly changing technological environment.  Major duties and responsibilities of the position include, but are not limited to, the following:


·         Works as a part of the organizations’ Communications office to achieve targeted strategic communication goals, while planning, organizing and executing all visual/graphic/digital design communication aspects of the office;

·         Functions as the expert on both digital and printed text and design format, composition, graphic, and image manipulation software;

·         Designs a broad array of communications products that adhere to production standards including 508 compliance and VA/VHA style guides;

·         Reviews artwork accompanying products and suggesting alternate graphics when appropriate;

·         Designs, develops, and updates OIA internet, intranet and SharePoint sites;

·         Prepares final visual products for briefings and presentations that adhere to established graphic standards;

·         Develops and delivers reports and presentations;

·         Plans, organizes and carries out all visual/design communication aspects of the Communication program.


Work Schedule: Full-Time, Monday-Friday, 8:00am-4:30pm.

NOTE: Examples of your work (electronic portfolio, digital or hardcopy samples) may be requested at a later date if qualifying on experience.  Submission of portfolio or electronic samples of your work experience are not required at the time of application.