This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Realty Clerk (Outreach), GS-1101-05/06/07

Department:Department Of The Interior

Agency:Interior, Bureau of Indian Affairs

Job Announcement Number:BIA-DA-13-MM880783(DEU)

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$31,315.00 to $53,435.00 / Per Year

OPEN PERIOD:

Wednesday, May 01, 2013 to Friday, July 26, 2013

SERIES & GRADE:

GS-1101-05/07

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

07

DUTY LOCATIONS:

3 vacancies in the following location(s):
Albuquerque, NM United StatesView Map
Minneapolis, MN United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

The Bureau of Indian Affairs is the lead agency for the United States in carrying on a government-to-government relationship with the tribal nations. A challenging and dynamic place to work, it enhances the quality of life, promotes economic opportunity, and carries out the responsibility to protect and improve the trust assets of American Indians, Indian tribes and Alaska Natives.

 

Preference in filling vacancies in the Bureau of Indian Affairs is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25 USC 472).  Verification Form BIA 4432 must be submitted with the application if claiming Indian preference.

 

This position is located in the Department of Interior, Bureau of Indian Affairs, Trust Services, Acquisition Center.

 

Location and Salary Information: First time hires to the Federal government normally start at the lower salary range of the grade level.

 

Albuquerque, NM;

GS-05 $31,315 - $40,706 per annum.  GS-06 $34,907 - $45,376 per annum. GS-07 $38,790 - $50,431 per annum.   

 

Minneapolis, MN:

GS-05 $33,181 - $43,131 per annum.  GS-06 $36,986 - $40,079 per annum. GS-07 $41,101 - $53,435 per annum.  

 

This is a permanent, full-time, appointment.  The position has a full performance level of GS-07. Relocations expenses will not be paid.

 

This vacancy is also announced as BIA-DA-13-MM880784(MP) for those applicants who wish to apply and be considered under Merit Promotion procedures (i.e. current competitive service employees, have reinstatement eligibility for the competitive service, or who are eligible for special appointing authorities).  You must apply and submit required documents for both announcements if you wish to receive consideration under both Merit Promotion and Delegated Examining procedures.

 

DRIVING RECORD REQUIREMENT: The incumbent is required to operate a government-owned or leased motor vehicle, in the performance of duties, therefore, a valid driver’s license is required.  The incumbent must have a safe driving record within the three-year period immediately preceding submittal of GSA Form 3607 and be able to meet the safe driving requirements of the Bureau of Indian Affairs.

KEY REQUIREMENTS

  • US CITIZENSHIP REQUIRED.
  • A BACKGROUND SECURITY INVESTIGATION WILL BE REQUIRED FOR ALL NEW HIRES.
  • APPOINTMENT MAY INCLUDE A REQUIREMENT FOR ONE YEAR PROBATIONARY PERIOD.
  • APPLICATIONS WILL BE ACCEPTED ONLINE OR BY FAX.

DUTIES:

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Major Duties

As experience is gained, the selectee(s) will perform a broader range of assignments under less supervision. At the full performance level of GS-07, the major duties will include, but are not limited to:

·         Serve as an assistant to the Realty Specialists assuming a variety of technical and administrative duties

·         Communicate with beneficiaries/lessees/other land owners and interested parties about the process options, documentation, and other needs that may be associated with conveyance activities.

·           Accept requests for conveyance-associated activity

·         Work with automated systems to verify ownership and monitor activity.


QUALIFICATIONS REQUIRED:

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To qualify for the GS-5 level, all applicants must possess:

 

A. Specialized Experience: At least one full year of specialized experience at or equivalent to at least the next lower grade level (GS-4). Specialized experience is defined as demonstrated experience:  answering phones and directing inquires to the appropriate person; assist with proofreading correspondence and processing data entry material, using and maintaining a filing system.

OR

 

B. Education: Four full academic years (120 semester hours) beyond high school at an accredited institution. Or a combination of education and experience that totals 100% of the required specialized experience. The equivalent of 30 semester hours or 45 quarter hours (accrued beyond the second year of courses after high school) is equivalent to 6 months of specialized experience.

OR

 

C. Combination: A combination of education and specialized experience that totals 100% of the requirement for the GS-5 grade level.

 

NOTE: If you are substituting education for specialized experience, you must submit your transcripts with your application to verify the education. Failure to submit your transcripts will result in you receiving an “Ineligible Rating.”


To qualify for the GS-6 level, all applicants must possess:

 

Specialized Experience: At least one full year of specialized experience at or equivalent to at least the next lower grade level (GS-5). Specialized experience is defined as demonstrated experience: assisting in processing requests, preparing correspondence, maintenance of logs and categorizing files or documents to aid in the delivery of documents or files to the appropriate file format.


To qualify for the GS-7 level, all applicants must possess:

 

Specialized Experience: At least one full year of specialized experience at or equivalent to at least the next lower grade level (GS-6). Specialized experience is defined as demonstrated experience: typing and maintenance of logs and data sheets, and processing of conventional realty transactions in accordance with well-developed rules, regulations, policies, procedures or instructions.


 

SUITABILITY, CLEARANCE & REQUIREMENTS: A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

U.S. citizenship is required.  Appointees are required to provide verification of citizenship and employment eligibility.

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position:

 

Knowledge of Real Estate principles, transactions, and land management practices.

Customer Service – Communicates and works with beneficiaries and clients to assess their needs; provides accurate information or assistance and addresses problems; knows about and; provides available services with options; is committed to providing quality service; seeks to meet or exceed expectations.

Automated Data Systems – Accesses, understands, and updates realty related systems; uses applicable IT resources (software); uses capabilities of software to perform job effectively; builds and performs queries skillfully and efficiently.

Information Management – Stores, organizes, and maintains multiple formats (including automated systems of record) of data in a usable condition; assures information is readily available; disseminates information effectively and securely.

 

If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.

VETERANS PREFERENCE: Five points may be added to the eligible ratings of veterans who: Entered the military service prior to October 14, 1976; served on active duty during the Gulf War between August 2, 1990 and January 2, 1992, regardless of where the person served; or, served in a military action for which they received a campaign badge or expeditionary medal. Medal holders and Gulf War veterans must have served continuously for at least 24 months or the full period for which called or ordered to active duty. Ten points may be granted to the eligible ratings of disabled veterans; Purple Heart recipients; spouses or mothers of a 100 percent disabled veteran; or the widows, widowers, or mothers of a deceased veteran.


BENEFITS:

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The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

 

Annual Leave and Sick Leave:  Most Federal employees earn both annual and sick leave. For additional information visit: http://www.opm.gov/oca/leave/index.asp

 

Family Friendly Flexibilities:  The Federal Government provides many programs for workers to support their needs for individual flexibility. For example, Flexible Work Schedules allow employees to adjust their work hours in order to take a day off each pay period. Employees can enjoy twenty-six 3-day weekends! Also, the Federal Government's Alternative Work Schedule (AWS) allows employees to select certain arrival and departure times that best suit their needs within their working day. Agencies are encouraged to allow eligible employees the opportunity to Telework either at home or at a remote location at least one day a week. Family Friendly Leave Policies provide flexibility for military leave, allow employees to care for a sick family member or flexibility in the event of a disaster or emergency. In addition, while specific programs may vary, agencies also offer Employee Assistance Programs (EAP); Part-Time & Job Sharing Positions; Resources for Child & Elder Care Resources, Information and Incentives for Adoption, and other Child Support Services. http://www.opm.gov/oca/leave/index.htm

 

Flexible Spending Accounts:  The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information visit: https://www.fsafeds.com/fsafeds/index.asp

 

Health Insurance:  The Federal Employees Health Benefits Program offers over 100 optional plans. For additional information visit: http://www.opm.gov/insure/health/index.asp

 

Life Insurance:  The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance, for additional information visit: http://www.opm.gov/insure/life/index.asp

 

Long Term Care Insurance:  The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. For additional information visit: http://www.ltcfeds.com/

 

Retirement Program:  Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. Your retirement benefits are based on your years of service and salary history. For addtional information visit: http://www.opm.gov/retire/index.asp

 

Social Security:  You will earn Social Security credit while working with the Government. Social Security provides for your future retirement benefits, provides disability protection, and allows for survivor benefits protection. http://www.ssa.gov

 

Thrift Savings Plan (TSP):  With the Thrift Savings Plan, you can self-direct your retirement savings program through multiple investment options. This Plan is very similar to a 401(k) plan. http://www.tsp.gov/

 

Flexible Work Environment and Alternate Work Schedules

 

Paid Employment Related Training and Education

 

Possible Student Loan Repayment

 

Employee Express Automated System

 

This link provides and overview of the benefits currently offered to Federal employees. http://www.usajobs.gov/EI/benefits.asp



OTHER INFORMATION:

CTAP & ICTAP APPLICANTS: Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection.  CTAP and ICTAP eligible will be considered well qualified if they fully meet the quality ranking factor identified as KSA #1.  Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP.  This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.  Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.

VETERANS PREFERENCE INFORMATION:

5-POINT PREFERENCE. If you are claiming a 5-point veteran preference you must provide a DD-214, Certificate of Release or Discharge from Active Duty, or other proof of entitlement.

10-POINT PREFERENCE. If you are claiming 10-point veteran preference, you will need to submit an SF-15, Application for 10-point Veteran Preference, plus the proof required by that form.

NOTICE TO MALE APPLICANTS:  Section 1622 of the Defense Authorization Act of 1986, prohibits any male born after December 31, 1959, from being appointed to a position in an executive agency if he has knowingly and willfully failed to register with the Selective Service System. Male applicants born after December 31, 1959, will be required to complete a certification document to confirm their Selective Service registration status, if selected for appointment.

EQUAL OPPORTUNITY EMPLOYER: The Bureau of Indian Affairs is an Equal Opportunity Employer. Selection for this position will be made solely on the basis of merit, fitness and qualifications without regard to race, sex, color, creed, age, martial status, national origin, non-disqualifying handicap conditions, or any other non-merit factors.

NOTE:  This agency provides reasonable accommodations to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency.  The decision on granting reasonable accommodation will be on a case-by-case basis.

Preference in filling vacancies in the Bureau of Indian Affairs is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25 USC 472).  Verification Form BIA 4432 must be submitted with the application if claiming Indian preference.



HOW TO APPLY:

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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, May 24, 2013 to receive consideration.

§  To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

§  Click the Submit My Answers button to submit your application package.

§  It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

§  To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

§  To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

All applicants are required to submit the following supporting document type(s):
   ·Resume

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·Cover Letter
   ·DD-214
   ·Other (BIA Form 4432)
   ·Other Veterans Document
   ·SF-15
   ·SF-50
   ·Transcript

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1.   To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 880783

2.   Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, May 24, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

1.   Click the following link to view and print the occupational questionnaire View Occupational Questionnaire

2.   Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf

3.   Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

 



REQUIRED DOCUMENTS:

The following forms must be submitted in order to have a complete application:

 

1.  Applicants may file using an OF-612, Application for Federal Employment, a resume or any other written format of the applicant's choice.  In addition to the OF-612, applications, resumes or other written formats MUST CONTAIN THE FOLLOWING INFORMATION:

 

(a). Job Information - announcement number, title and grade(s) of the job for which applying.

 

(b). Personal Information - full name, mailing address (including zip code) and day and evening telephone numbers (with area code), Social Security Number, Country of citizenship (most Federal jobs require U.S. citizenship), Veterans Preference, reinstatement eligibility (copy of SF-50B as proof of career or career conditional status), and highest Federal civilian grade held, including occupational series and dates held.

 

(c). Education - high school, including name, city and state (zip code) and date of diploma or GED, colleges and universities attended, including name, city and state (zip code if known); type and year of any degrees received with major (if no degree, total credits earned should be shown with an indication whether semester or quarter hours).

 

(d). Work Experience - which includes the following information for paid and nonpaid work experience related to the job being announced:  job title, including series and grade, if a Federal position, duties and accomplishments, employer's name and address, supervisor's name and telephone number, starting and ending dates (month and year), hours per week, salary, and indicate if the current supervisor may be contacted.

 

(e). Other Qualifications - Job related training courses (title and year), and job related skills, for example, other languages, computer software/hardware, tools, machinery, wpm typing speed, job related certificates and license, including current driver’s license information such as license number, issuing state and expiration date, job related honors, awards, and special accomplishments, for example, publications, memberships in professional or honor societies, leadership activities, public speaking, and performance awards (dates received).

 

(f). References - List three people who are not related to you and are not supervisors you listed under work experience who know your qualifications and fitness for the kind of job you are applying. Be sure to include the full name of each reference, telephone number(s), and complete mailing address.

 

2.  Form BIA 4432, Verification of Indian Preference for Employment, is required for claiming Indian Preference. No other form will be accepted.

 

3.  Form DD-214, if claiming 5 pt. veteran's preference or Standard Form 15 with required proof of entitlement, if claiming 10 pt. veteran’s preference.

 

4.  College Transcript is required for verification/documentation of qualifying education.

 

5.  Occupational/Assessment Questionnaire, listed in announcement.  Failure to respond to the questionnaire will result in loss of consideration.

 

6.  Copy of most recent SF-50, Notification of Personnel Action, current or former Federal employees.

 

7.  DI-1935, Background Survey Questionnaire, listed in announcement, submission is voluntary and not a required form, available at http://www.doi.gov/diversity/di1935.htm

 

8.  GSA Form 3607, Motor Vehicle Operator’s License and Driving Report, available at www.gsa.gov/forms.

AGENCY CONTACT INFO:

HR Assistant
Phone: (703)787-1446
Email: HUMAN.RESOURCES1@BSEE.GOV
Agency Information:
Bureau of Indian Affairs
1849 C Street NW
Washinton , DC
20240

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

Instructions for answering the questions in the Occupational Questionnaire: If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

Social Security Number

Vacancy Identification Number

The Vacancy Identification Number is: 880783
1. Title of Job

Realty Clerk (Outreach), GS-1101-05/06/07
2. Biographic Data

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

If you are applying by the OPM Form 1203-FX, leave this section blank.

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

05
06
07

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

001 Realty Clerk

21. Geographic Availability

Select/enter at least one geographic location in which you are interested and will accept employment. The location code for this position is:


274760053 Minneapolis, MN
350030001 Albuquerque, NM

22. Transition Assistance Plan

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

By submitting your application to this vacancy, please be aware that you are agreeing to the following statement regarding your application: I certify that, to the best of my knowledge and belief, all of the information on and attached to this application is true, correct, complete, and made in good faith. I understand that I must not leave any questions "blank", or unanswered. I understand that false or fraudulent information on or attached to this application may be grounds for not hiring me or for firing me after I begin work, and may be punishable by fine or imprisonment. I understand that any information I give may be investigated. Please answer the following questions honestly and accurately. All answers must be reflected in your resume.

1. I understand that my resume must contain information sufficient to make a valid determination as to whether or not I meet the specialized experience requirements for each grade level(s) for which I am applying.  My work experience can be assumed to be FULL-TIME, unless I note otherwise.  If my work schedule is something OTHER THAN full-time, I have annotated the hours/week worked for that experience.  I understand that if the experience used to qualify me is part-time, and does NOT equal 52 weeks, I will be removed from consideration for employment.

A. Yes, I understand this statement and my resume complies with it.

2. This position requires a valid driver's license. Do you possess a current, valid driver's license?

A. Yes
B. No

3. Please select the statement that best describes how you meet the GS-07 minimum qualification requirement.

A. I have at least one full year of specialized experience (equivalent to the GS-05 grade level) as defined in the vacancy announcement.
B. I have a Bachelor's degree or four full years of education beyond high school and I will send my transcript with my resume.
C. I have a combination of education and experience totaling 100% of the requirement.
D. I do not meet any of the above statements but I look forward to learning on the job.

Please select Yes or No for each of the following GS-05 experience statements.

4. I have one or more years of experience answering phones and directing inquires to the appropriate person.

A. Yes
B. No

5. I have one or more years of experience assisting with the proofreading of correspondence.

A. Yes
B. No

6. I have one or more years of experience processing data entry material and using and maintaining a filing system.

A. Yes
B. No

7. Please select the statement that best describes how you meet the GS-06 minimum qualification requirement.

A. I have at least one year of specialized experience (equivalent to the GS-05 grade level) as defined in the vacancy announcement.
B. I have performed these duties for LESS than one year.
C. I do not have experience performing the duties defined in the vacancy announcement, however am willing to learn.

Please select Yes or No for each of the following GS-06 experience statements.

8. I have one or more years of experience assisting in processing requests and preparing correspondence.

A. Yes
B. No

9. I have one or more years of experience maintaining logs and categorizing files or documents to aid in the delivery of documents or files to the appropriate file format.

A. Yes
B. No

10. Please select the statement that best describes how you meet the GS-07 minimum qualification requirement.

A. I have at least one year of specialized experience (equivalent to the GS-06 grade level) as defined in the vacancy announcement.
B. I have performed these duties for LESS than one year.
C. I do not have experience performing the duties defined in the vacancy announcement, however am willing to learn.

Please select Yes or No for each of the following GS-07 experience statements.

11. I have one or more years of experience typing and maintaining logs and data sheets.

A. Yes
B. No

12. I have one or more years of experience processing conventional realty transactions in accordance with well-developed rules, regulations, policies, procedures or instructions.

A. Yes
B. No

13. I have one or more years of experience preparing and presenting findings and recommendations to various audiences.

A. Yes
B. No

For each task in the following group, choose the statement from the list below that best describes your experience and/or training.

14. Assist staff with realty related transactions and documents.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.

15. Accept applications from customers and verify data for quality assurance.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.

16. Provide technical assistance and information in response to inquiries on Real Estate matters.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training.

17. Communicate and work with beneficiaries and clients to assess their needs.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.

18. Provide information to customers about services and agency procedures.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.


For each task in the following group, choose the statement from the list below that best describes your experience and/or training.

19. Work with automated systems to verify ownership and monitor activity.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.

20. Screen incoming correspondence to prepare and process replies to routine inquiries.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training.

21. Store, organize, and maintain multiple formats (including automated systems of record) of data in compliance with policy and regulations.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.

22. Assure information is readily available; disseminate information.

A. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
B. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
C. I have had education or training in performing this task, but have not yet performed it on the job.
D. I have not had education, training or experience in performing this task.

23. I certify that I have submitted my SF-50 (e.g. promotions, within-grade increase) that demonstrates my highest grade held and that I have held this grade for 52 weeks in the competitive service.

A. Yes; I have submitted an appropriate SF-50 to verify that I meet time in grade and competitive service requirements.
B. Not Applicable; I am applying based on eligibility under a non-competitive hiring authority, but I have provided documentation to verify my eligibility.

Please indicate your pay plan, highest grade held, and dates held below (e.g. GS-13; 08/15/11-08/15/12). If applying based on non-competitive eligibility, please type "N/A"


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Job Announcement Number:

BIA-DA-13-MM880783(DEU)

Control Number:

342433600