This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Analyst (Quality Program Specialist), GS-0343-13

Department:Department Of Health And Human Services

Agency:Food and Drug Administration

Job Announcement Number:HHS-FDA-OO-MP-13-881889

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$89,033.00 to $115,742.00 / Per Year

OPEN PERIOD:

Wednesday, May 01, 2013 to Tuesday, May 14, 2013

SERIES & GRADE:

GS-0343-13

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

Few vacancies in the following location:
Silver Spring, MD United StatesView Map

WHO MAY APPLY:

Current FDA Federal Employees Only (Tenure 1 or 2; with Competitive Status)

JOB SUMMARY:

Become a part of the Department that touches the lives of every American! At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere. It is the principal agency for protecting the health of citizens. Join HHS and help to make our world healthier, safer, and better for all Americans.

As a Program Analyst (Quality Program Specialist) in the Quality Program Management Team, Office of Facilities Engineering and Mission Support Services (OFEMS), Office of Operations (OO), you will serve as the primary liaison to OFEMS program stakeholders to ensure OFEMS programs and projects are properly implemented, executed, assessed, tracked and improved for quality assurance compliance.

 

This job opportunity announcement may be used to fill additional vacancies.

KEY REQUIREMENTS

  • U.S Citizenship
  • Suitability for Federal employment determined by background investigation
  • May be required to serve a one-year probationary period

DUTIES:

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  • Develops OFEMS program service metrics and maintains all databases in support of the Office of the Director (OD) program initiatives.
  • Monitors, measures and sets the performance targets needed for on-going improvement efforts.
  • Conducts quality assessments/studies on the effectiveness and efficiency of programs.
  • Identifies monitoring and controlling actions to control quality performance across the agency.
  • Oversees program studies, training programs and development of strategies for improving the quality of customer services and program performance.


QUALIFICATIONS REQUIRED:

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GS-13: At least one year of specialized experience (equivalent to the GS-12 grade level or higher in the Federal service) developing and conducting comprehensive studies and surveys to evaluate the efficiency and effectiveness of program operations; analyzing and reporting on program quality; and advising senior management officials on quality management principles.


All qualification requirements must be met by 11:59 PM (Eastern Time) on the closing date of this vacancy announcement.

Conditions of Employment:

 

1. Time-in-Grade: Career or career-conditional current and former Federal employees who select to apply under merit promotion procedures must have served 52 weeks at the next lower grade level of this position.

2.  Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees.  Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.  Failure to successfully meet these requirements may be grounds for appropriate personnel action.  In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time.  Applicants are also advised that all information concerning qualifications is subject to investigation.  False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

3. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.  Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system.  The U.S. Department of Health and Human Services is an E-Verify Participant.

 

4. Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

 

5. All qualification requirements must be met by the closing date of the announcement.

 

6. Financial disclosure statement may be required.

 

7. One-year probationary period may be required.

 

8. Travel, transportation, and relocation expenses will be paid: No

 

9. Bargaining Unit Position: Yes  

 

10. Drug Screening Required: No

 

11. Recruitment incentives may be authorized: No

 

12. Student loan repayment incentive authorized: No

 

13. Annual leave for non-federal service authorized: No

 

HOW YOU WILL BE EVALUATED:

Once the job opportunity announcement closes, a review of your résumé and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your résumé and supporting documentation, a determination is made that you have inflated your responses when compared to your background information, your score may be adjusted to more accurately reflect your skills and abilities.  Please follow all instructions carefully. Errors or omissions may affect your eligibility.

For Competitive Merit Promotion Applicants:  The highest rated candidates who are current status FDA employees will be referred to the hiring agency.

For Noncompetitive Applicants:  All qualified candidates who are current status FDA employees who have held or currently hold a competitive position with promotion potential at or above GS-13 level will be referred to the hiring agency.

The assessment questionnaire is designed to measure the following competencies that are required for this position:

  • Quality Management
  • Analytical Skill
  • Organizational Principles and Practices
              

To preview the assessment questionnaire, click the following link: View Assessment Questions


BENEFITS:

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The Federal government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at http://www.opm.gov/retire/retire_jobseekers.asp.



OTHER INFORMATION:

Career Transition Program:  This program applies to Federal workers whose positions have been deemed 'surplus' or no longer needed, or an employee has been involuntarily separated from a Federal service position within the competitive service.  To receive selection priority for this position, you must be rated 'well-qualified. Well-qualified means eligible applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements of the position.

For information on how to apply and what documents to submit as a CTAP eligible, go to:www.opm.gov/rif/employee_guides/career_transition.asp.

Selective Service: The Defense Authorization Act of 1986 requires that all male applicants born after 12/31/59 who are required to register under the Military Selective Service Act, be registered or they are not eligible for appointment to this position.  For further information concerning Selective Service requirements, please visit http://www.sss.gov/.



HOW TO APPLY:

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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Tuesday, May 14, 2013 to receive consideration.

* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

* Click the Submit My Answers button to submit your application package.

* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

 

To verify your application is complete, log into your USAJOBS account @ https://my.usajobs.gov/Account/Login and click the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

 

To return to an incomplete application, log into your USAJOBS account @ https://my.usajobs.gov/Account/Login  and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

 

To complete a hard copy assessment questionnaire and submit it via fax: Do not complete the steps below if you have already applied online to the questionnaire for this position.

1) Print the instructions and questionnaire by clicking View Occupational Questionnaire.

2) Print the 1203FX form to record your responses to the questionnaire.

3) Fax the completed 1203FX (all 6 pages but do not include a Cover Page for this document) to: 

1-478-757-3144

 



REQUIRED DOCUMENTS:

  • Your Résumé - You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. If you use your own résumé, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed.
  • Responses to the Assessment Questionnaire
  • Standard Form 50 (You must be a current FDA Federal employee)

 

Other Supporting Documents: (Only submit if applicable to you.)

 

  • CTAP documentation
  • Noncompetitive documentation (SF-50 indicating currently holding or previously held a Federal competitive position with promotion potential at or above GS-13)

 

If you are unable to upload supporting document(s) online, you can fax them by completing the following:

1. Print out a Fax Cover Page @ http://staffing.opm.gov/pdf/usascover.pdf and complete the required information. The Vacancy ID is 881889

2. Fax a Cover Page with each supporting document to 1-478-757-3144 by 11:59 PM (EST) on Tuesday, May 14, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

 

APPLICATION MATERIALS MUST BE RECEIVED BY 11:59PM (EASTERN TIME) ON THE CLOSING DATE OF THIS ANNOUNCEMENT

 

For Résumé and Application Tips visit: http://www.usajobs.gov/ResourceCenter/Index/Interactive/ResumeAndApplicationTips#icc

AGENCY CONTACT INFO:

Mid-Atlantic Services Branch
Phone: (757)441-6765
Email: NORFOLKMAIL@OPM.GOV
Agency Information:
HHS OPM
1900 E St NW
Washington, DC
20415

WHAT TO EXPECT NEXT:

You will be notified of your status when the list of candidates has been referred to the hiring manager for employment consideration.  


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Job Announcement Number:

HHS-FDA-OO-MP-13-881889

Control Number:

342433300