Job Overview

Summary

A career with the Forest Service will challenge you to manage and care for more than 193 million acres of our nation's most magnificent lands, conduct research through a network of forest and range experiment stations and the Forest Products Laboratory, and provide assistance to State and private forestry agencies.

It's an awesome responsibility - but the rewards are as limitless as the views.

For additional information about the duties of this position, please contact Ann Westling at (530) 265-4531. This is a Visitor Services Information Assistant on the Tahoe National Forest. This position provides customer service and information of both a general and/or technical in support of a variety of forest service activities and programs.

This position is being concurrently announced under Merit Promotion Announcement Number 13-05170000-06984DP-PK.  Current or former Federal employees may apply to both announcements, but should be sure to apply to the Merit Promotion Announcement in order to avoid losing consideration since different referral criteria apply to each type of announcement.  Disabled veterans, candidates with 3 or more years of active duty military service, and candidates eligible for special hiring authorities may apply to the Merit Promotion Announcement if they meet the criteria outlined in the announcement and submit supporting documentation.

The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply.

Duties

  • Assists in developing specific objectives for interpretive programs and displays, providing input to the annual plan of work. Inventories and prepares reports on the annual volumes of use, trends in public information needs, and public response to existing information output. Makes regular visits to the various public schools and social groups.
  • Makes presentations on subjects such as fire safety, environmental awareness, recreation activities, and litter prevention.
  • Meets visitors and independently replies, either verbally or in writing, to phone and mail inquiries requesting general information about Forest Service activities, programs, and policies. Responds to a variety of questions covering all services that the forest/district may offer.
  • Coordinates forest service presence with local and community special events, including parades, holiday activities, fairs, shows, and celebrations.
  • Responsible as the forest/district collection officer for the sale of forest maps, passs and product permits. Maintains accurages records of sales to account for monies collected; prepares bill for collections, and transfers funds in a timely and accurate manner to lockbox.
  • May work with the public affairs staff to develop informational publications, including information regarding the various forest permits (firewood, Christmas trees, etc), special events, recreational opportunities, travel management information. May develop, revise and update recreation opportunity guides using the latest technology to make information user friendly and timely.