Job Overview


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at

Every day, our Mission Support Assistants maintain tracking systems of transactions, procure routine equipment and services, and maintain office files and records. This position of MISSION SUPPORT ASSISTANT OA starts at a salary of $31,315.00(GS-05 step 1), with promotion potential to $50,431.00 (GS-7 step 10).  Apply for this exciting opportunity to become a member of the Office of Human Capital and Training, Williston, VT office within DHS US Citizenship and Immigration Services.


For definitions of terms found in this announcement, please click here


USCIS will not pay relocation expenses.
This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Note: USCIS may fill one or more positions using this vacancy.


As a Mission Support Assistant, you will provide assistance in one or more of the administrative support areas (e.g., finance and budget, logistics and procurement, customer service, human resources, records and files management, etc.). You will:

  • Maintain tracking systems of transactions

  • Utilize financial management systems

  • Certify funds for obligations

  • Provide customer service and outreach including completion of necessary forms

  • Procure routine equipment and services

  • Maintain office files and records

  • Prepare recurring and ad hoc reports