The Chief, Nutrition and Food Service (N&FS) is the director of the department. The Chief is responsible for the provision of high quality food production, service, and effective nutrition therapy to the veteran population served, The Chief has full and final technical, professional, and administrative responsibility for planning, developing, organizing, staffing, implementing, and evaluating a functionally comprehensive nutrition program. Supports hospital mission and coordinates departmental activities with other services in the medical center, ambulatory clinics, and the local community.
Establishes organizational structure and guidelines,
performance standards, reporting requirements, and defines the lines
of authority and supervisory controls necessary and essential in carrying
out the mission of the service.
Provides leadership and guidance to ensure that all
diverse activities of the staff are closely coordinated in order
to achieve an effective integration of the key elements of patient
care, education, and training.
Oversees and/or coordinates policy and procedure for
nutrition care of veterans in the continuum of care and in a
multidisciplinary model. Assures that all policies and procedures are incompliance
with VA manuals, Central Office Guidelines, N&FS program
guides, VISN guides, professional guidelines and JCAHO standards.
Assures the menu planning, subsistence purchases,
production, and delivery of safe, high quality, nutritionally
adequate meals. Provide final approval of food standards and menu cycle.
Develops service priorities which address the goals and
objectives of the medical center, healthcare system and VISN.
Coordinates service activities to accomplish identified priorities and
ensure compliance with VHA directives and medical center policy/procedures to
provide for customer satisfaction.
Directs the technical, professional and administrative
functions of the service. This requires the coordination and
integration of technological advances, administrative changes,
and teaching within the service.
Provides leadership, support, and/or serves on the
Nutrition Committee, Nutrition Support Team, MOVE! program, and
other nutrition related initiates.
Establishes a service plan for emergency preparedness. Oversees and coordinates N&FS equipment purchases, replacement, and
Develops and administers a human resource management
program for all employees that maximizes staff performance and
job satisfaction and supports labor-management cooperation. Develops and
implements staffing and position management goals that will support
high quality food service, complex clinical nutrition care and constantly
promote effective manpower utilization.
Develops and administers a budget management program
that provides for the effective utilization of available
financial resources, adequate monetary controls, and budget estimates based on
accurate and applicable data. Plans and justifies an annual budget for
subsistence, supplies and personnel costs. Benchmarks against other
VA facilities offering similar service as well as private sector to
assure cost effective services. Communicates with and advises Fiscal regarding
the status of N&FS resource management.
Seeks and evaluates opportunities to reduce operating
costs without jeopardizing nutritional care provided to patients
including oral, enteral, and parenteral nutrition.
Develops and directs a performance improvement program
to continually monitor major functions of N&FS for
quality and appropriateness of nutritional care.
Assures that the performance improvement program is in compliance
with applicable standards established by OSHA, HACCP, VHA,
JCAHO and other reviewing agencies.
Modifies the nutrition care program to accommodate
changes associated with administration, science, education and
research. Assures nutrition activities are coordinated with other
initiatives at a local, VISN and national level to provide for
a quality nutrition care program.
Provides leadership to N&FS, which consists of
professional and non-professional staff. Provides direction and presents
conclusions and recommendations to staff at departmental meetings.
Directs personnel management program for the service by
making decisions on all personnel actions including selections,
promotions, reassignments, retention, and recommendations for adverse actions.
cases, documents, and takes disciplinary action for employees with
poor performance records and those involved in service disciplinary actions.
Promotes positive labor-management relations by hearing employee
grievances and complaints that are not resolved at a lower supervisory
level. Responds to EEO complaints and unfair labor practice charges.
Assigns work to subordinates based on priorities, capabilities
of the employee, selective considerations of the difficulty, and requirement of
Delegates responsibility and authority to subordinate
supervisors and holds them responsible for the performance of their
sections. Guides subordinate supervisors on problems solving, decision
making, delegation, change management, confrontation management, performance
improvement management, and labor-management relations.
Reviews attendance records of employees to ensure a
balanced workforce and to maintain or improve attendance. Approves
or disapproves leave requests of subordinates.
Approves recommendations for incentive awards and
rewards employees for good performance.
Completes evaluations of subordinates and reviews
evaluations made by subordinate supervisors on employees they
Assures that locally available educational funds, and
any other funding available for staff education, are effectively utilized for
the benefit of the medical center and the maximum development of
Recommends training to improve efficiency of work force
and increase manpower utilizations using personal
observation and employee surveys.
Directs the nutrition related training for other
disciplines and trainees so they can perform their patient care duties
Serves as a mentor for N&FS staff and medical center
staff using knowledge of management techniques to promote personal
and professional growth and development.
Assures that professional staff is competent to perform
their assigned duties and that they remain abreast of advanced
technologies and changes in nutrition therapy. Assures that the staff
is confident in their area of expertise to serve as the nutrition expert
for other healthcare professionals.
Directs and implements annual in-service training
schedule to assist N&FS supervisory personnel in implementing an
effective program to meet the needs of all N&FS employees
Coordinates the education and training program in the
service for all levels of employees. The program considers the needs
of all levels of employees to ensure all are competent. Establishes a
mechanism to monitor the effectiveness of N&FS training programs.
Protects sensitive data from unauthorized release, loss,
alteration or unauthorized deletion.
Informs and enforces ADP security guidelines and follows
applicable regulations for access to computer files.
Develops and implements procedures and provides full
support to the healthcare system AIS program by complying with
Federal and VA regulations.
Provides input to medical center and healthcare system
long and short range planning and assists in the development and
implementation of a policy which reflects the goals of the agency and
Maintains effective communication with medical center
staff to identify and assist in the resolution of a wide variety
of programs. Encourages and supports proactive planning.
Participates as a full member, or chair when assigned, on
interdisciplinary committees and on special projects and
Participates in the planning of all new construction and modernization
projects that impact the nutritional care of patients
Serves as a consultant to the executive leadership and
VISN in matters pertaining to N&FS.
Collaborates with other service chiefs and other
officials in the medical center to negotiate and /or make decisions on N&FS
related matters affecting the medical center. Collaborates with
staff at other VA's both within and outside the VISN to benchmark or develop
policy, programs, and projects.
Interprets and advises other services, programs, and top
management concerning general agency guidelines the impact N&FS.
Work Schedule: Primary tour Mon-Fri 8AM-4:30PM. However, subject to change based on needs of the service and the Medical Center.
Relocation expenses and/or incentives have not been authorized.