Skip to main content Skip to footer site map
This Position Is No Longer Available

Job Title:  Pharmacy Technician
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  CD-13-ANH-879508

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$38,790.00 to $50,431.00 / Per Year
Monday, April 22, 2013 to Monday, May 06, 2013
Full Time - Excepted Service Permanent
1 vacancy in the following location:
Kansas City, MO United StatesView Map
United States Citizens


Vacancy Identification Number (VIN) T879508

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

How would you like to become a part of a team providing compassionate care to Veterans?

The Kansas City VA Medical Center is currently seeking a Pharmacy Technician. As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to

NOTE:  The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the step at which the candidate will be placed in that specific grade.  The salary is based on the grade and step approved for the selected candidate.

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Relocation Expenses: Relocation expenses are not authorized for this position.


  • Must pass pre-employment examination
  • Must be proficient in written and spoken English
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required


Back to top

The incumbent serves as a pharmacy technician under the supervision of the Director, Pharmacy Operations or designee.  The incumbent performs specialized pharmacy technician duties involving controlled substance program management.  Duties include but are not limited to:

·         Selects proper medication, dose, strength, solution and admixes per established procedures, reconstituting as required to prepare IV medication, with reference to a pharmacist for final check.

·         Completes all work using knowledge of pharmacy policies and procedures, techniques, measuring systems, equipment, medication properties and arithmetic computations.

·         Coordinates the technical aspect of the Controlled Substance Pharmacy drug distribution activities to ensure standard operating procedures are in alignment with automation capabilities so that efficiencies are maximized.  Incumbent is instrumental in recommending changes for the improvement of the workflow, work methods and priorities involved within the drug distribution system.

·         Participates in 72-hour inventories and monthly-unannounced inventories utilizing the VistA controlled substances software.  Conducts inventories rotating with other pharmacy technicians.

·         Interacts with Controlled Substance Inspection Officials in troubleshooting problems. Keeps supervisors immediately informed of any suspicious loss of narcotics.

·         Receives new stock and returned stock into the pharmacy vault and appropriately notifies Pharmacy Administration to adjust controlled substances inventory and ensures the accuracy of controlled substances records.

·         Displays comprehensive knowledge of the procurement and formulary process and facilitates drug availability with those personnel.

·         Trains and orients new personnel in all technical phases of pharmacy operations to improve their expertise with appropriate controlled substance management.

·         Performs a basic analysis of the data and generates a variety of reports.  Monitors controlled substances accountability records to identify questionable circumstances or unusual trends by examining pre-defined surveillance reports, written controlled substance records, and individual patient records.  Communicates to supervisor any activities involving controlled substance that deviate from approved policies and procedures.

·         Maintains clean and orderly work areas by keeping stock and equipment in assigned places and all counters free of debris for optimal work environment in accordance with good manufacturing practices.

·         Arranges, sequences, and appropriately performs work to meet the variable workload demands.

·         Serves as ‘lead technician’ for issues pertaining to controlled substance regulatory compliance (i.e. OIG, JC, VHA Handbook), quality assurance, and continuing quality improvement.

·         Assists in the quality management of Pharmacy Service by participating in process action teams and continually seeking ways to improve the service provided to patients and other customers.


Back to top


·         Citizen of the United States. (Noncitizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, chapter 3, section A. paragraph 3g.)

·         Education or Experience. (A high school diploma or equivalent; or at least three (3) months experience.)

·         Certification. (Certification by the National Pharmacy Technician Certification Board (PTCB) is required for this position.)

·         Physical Requirements. Applicants must meet physical standards for the position.  The work is normally completed in an indoor office setting. Incumbent is required to stand, bend, stoop, lift, and kneel for long periods of time. He/she must also be able to lift heavy objects, climb ladders and stairs, and maintain self-control in difficult and stressful situations.  A physical examination prior to placement is required.  This is a designated drug testing position.  After appointment, you will be subject to random testing for illegal drug use.  See VA Directive and Handbook 5019.

·         English Language Proficiency. (Pharmacy Technicians appointed to direct patient care positions must be proficient in spoke and written English in accordance with VA Handbook 5005, Chapter 2, Section D, Paragraph 5a.)


Preferred Experience:

·         Experience must have required the use of knowledge, skills and abilities and other characteristics associated with the scope of pharmacy technician practice.

·         Experience must be documented on the application and verified in an employment reference, or through other independent means.

·         Part-time experience as a pharmacy technician must is credited according to its relationship to the full-time workweek.  For example, a pharmacy technician would receive 1 week of full-time credit for each 2 weeks of half-time work.



In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:

You must have one year of experience at the next lower level AND must fully meet the following Knowledge, Skills, and Abilities as determined from your supporting documents:

·         Ability to evaluate, analyze workflow, and coordinate work activities.

·         Ability to independently gather, evaluate, and analyze data to generate reports and/or for other projects/statistical purposes.

·         Knowledge of pharmacy policies and procedures sufficient to train and orient new employees and other staff.

·         Comprehensive knowledge of the operation and care of specialized pharmaceutical equipment.

·         Comprehensive knowledge of the procurement and formulary process.

·         Comprehensive knowledge of investigational drug policies and procedures.

·         Comprehensive knowledge of controlled substance policies and procedures, and the ability to identify and investigate discrepancies in these policies and procedures.

·         Comprehensive knowledge of, and ability to, analyze data in VA information systems.


Note:  The full performance level of this vacancy is GS-07. The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the grade and step at which the candidate will be placed.  The salary is based on the grade and step approved for the selected candidate.

For additional information, see VA Handbook 5005, Part II, Appendix G-28 Pharmacy Technician Qualification Standard

PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit


Your application, résumé and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect consideration for employment.


Back to top
Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at

Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.


This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.


Back to top
HOW TO APPLY: All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Monday, May 06, 2013 to receive consideration.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·Cover Letter
   ·Other Veterans Document


VA Form 10-2850c - Application for Associated Health Occupations (Available at (required).

Faxing Applications or Supporting Documents:

You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.

NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1.    To fax your documents, you must use the following cover page and provide the required information.  The Vacancy ID is TAG:VacancyID.

2.    Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM (EST) on TAG:Closing Date to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

1.    Click the following link to view and print the occupational questionnaire TAG:Link to Full Questionnaire

2.    Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items  

3.    Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.


Alisha Herzog
Phone: (816)861-4700x56541
Agency Information:
VHA Kansas City VAMC
Human Resources Office
4801 Linwood Blvd
Kansas City, MO


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

Back to top
EEO Policy Statement | Reasonable Accommodation Policy Statement | Veterans Information | Legal and Regulatory Guidance