Job Overview


Vacancy Identification Number (VIN) T879508

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

How would you like to become a part of a team providing compassionate care to Veterans?

The Kansas City VA Medical Center is currently seeking a Pharmacy Technician. As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to

NOTE:  The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the step at which the candidate will be placed in that specific grade.  The salary is based on the grade and step approved for the selected candidate.

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Relocation Expenses: Relocation expenses are not authorized for this position.


The incumbent serves as a pharmacy technician under the supervision of the Director, Pharmacy Operations or designee.  The incumbent performs specialized pharmacy technician duties involving controlled substance program management.  Duties include but are not limited to:

·         Selects proper medication, dose, strength, solution and admixes per established procedures, reconstituting as required to prepare IV medication, with reference to a pharmacist for final check.

·         Completes all work using knowledge of pharmacy policies and procedures, techniques, measuring systems, equipment, medication properties and arithmetic computations.

·         Coordinates the technical aspect of the Controlled Substance Pharmacy drug distribution activities to ensure standard operating procedures are in alignment with automation capabilities so that efficiencies are maximized.  Incumbent is instrumental in recommending changes for the improvement of the workflow, work methods and priorities involved within the drug distribution system.

·         Participates in 72-hour inventories and monthly-unannounced inventories utilizing the VistA controlled substances software.  Conducts inventories rotating with other pharmacy technicians.

·         Interacts with Controlled Substance Inspection Officials in troubleshooting problems. Keeps supervisors immediately informed of any suspicious loss of narcotics.

·         Receives new stock and returned stock into the pharmacy vault and appropriately notifies Pharmacy Administration to adjust controlled substances inventory and ensures the accuracy of controlled substances records.

·         Displays comprehensive knowledge of the procurement and formulary process and facilitates drug availability with those personnel.

·         Trains and orients new personnel in all technical phases of pharmacy operations to improve their expertise with appropriate controlled substance management.

·         Performs a basic analysis of the data and generates a variety of reports.  Monitors controlled substances accountability records to identify questionable circumstances or unusual trends by examining pre-defined surveillance reports, written controlled substance records, and individual patient records.  Communicates to supervisor any activities involving controlled substance that deviate from approved policies and procedures.

·         Maintains clean and orderly work areas by keeping stock and equipment in assigned places and all counters free of debris for optimal work environment in accordance with good manufacturing practices.

·         Arranges, sequences, and appropriately performs work to meet the variable workload demands.

·         Serves as ‘lead technician’ for issues pertaining to controlled substance regulatory compliance (i.e. OIG, JC, VHA Handbook), quality assurance, and continuing quality improvement.

·         Assists in the quality management of Pharmacy Service by participating in process action teams and continually seeking ways to improve the service provided to patients and other customers.