This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Licensed Practical Nurse, Telehealth Clinical Technician

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VHA-590-13-874674-TLS

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$31,054.00 to $45,376.00 / Per Year


Monday, April 22, 2013 to Monday, May 06, 2013




Full Time - Excepted Service Permanent


1 vacancy in the following location:
Hampton, VA United StatesView Map


United States Citizens


Vacancy Identification Number (VIN): 874674 One LPN Telehealth Clinical Technician in Hampton VA

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. 

How would you like to become a part of a team providing compassionate care to Veterans?

One full-time, License Practical Nurse -Telehealth Clinical Technician position available in the Medical Service Unit, a 21 bed acute care unit, at the Hampton VA Medical Center.   The incumbent will be assigned to our Medical Service.  The Telehealth Clinical Technician (TCT) serves a generalist role, providing technical and administrative support for telehealth programs in the role of an imager and presenter to support video conferencing, staff training, telehealth clinical encounters from the patient and provider locations for telehealth store and forward applications, Home Telehealth technology support, for real time telehealth events, including patient education activities, technical support, training, help desk, scheduling support, and other program support duties as needed.  

The regular tour of duty is Monday through Friday, between the cores hours of 8:00 am to 4:30 pm. There may be some instances where the incumbent would be required to work after 4:30 p.m., or have the flexibility to work outside the normal tour of duty, which may include weekend and holidays.   Grade/Salary is determined by the Nurse Professional Standards Board based on education, qualifications, experience, and credentials. This announcement is open to all qualified U. S. Citizens.  More than one applicant may be hired from this announcement.  

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

NOTE:  The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the step at which the candidate will be placed in that specific grade.  The salary is based on the grade and step approved for the selected candidate.

VA encourages persons with disabilities to apply.


  • U.S. Citizenship
  • Full unrestricted Licensure, Certification, or Registration required.
  • Must pass pre-employment examination.
  • Designated and/or Random Drug Testing required.
  • Background and/or Security Investigation required.
  • English Language Proficiency required.


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Duties include but are not limited to the following:   Serves as a site representative for Telehealth and is essential for the technology and training aspects of the intervention, and should be part of the clinic team, available for clinical video conferencing, assist with My HealtheVet, attend service team meetings; and assist with training and workload capture that is vital for the completion of the visit and/ or training; performs telehealth imaging using approved telehealth imaging devices, including teleretinal screening, teledermatology and telewound care as identified and referred by the VA Primary Care, other providers, and the imager; assists with patient's clinical reminders related to the imaging process and take necessary action based on the reader's recommendations. Also provides health promotion advice and care management as necessary


a.  Supports the Telehealth program as directed by the Chief of Medical Service & Facility    

     Telehealth Coordinator


b.  Responsible and accountable for direct patient care under the supervision of the Nurse

     Manager/Registered Nurse.


c.  Documents and communicates care provided.


d.  Provides a full range of nursing care, physical and psycho-social needs to support the    

     patient's visit.


e.  Participates in performance improvement activities in support of the Telehealth Program.


f.   Performs other directly related duties as assigned


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In accordance with VHA Handbook 5005, Part II, Chapter 3, Section C Perfessional Standard Boards; VHA Handbook, Part II, appendix G-13, LPN/LVN Qualification Standards                                           

a.  Citizenship: Citizen of the United States.  (Noncitizens may be appointed when it is not possible to recruit qualified citizens.)


b.  Education: Graduate of a school of practical or vocational nursing approved by the appropriate State agency and/or accredited by the National League for Nursing Accrediting Commission (NLNAC) at the time the program was completed by the applicant.


c.  Licensure: A current, full, active and unrestricted licensure as a licensed practical or vocational nurse in a State, Territory, or Commonwealth of the U.S. or the District of Columbia.


d.  A minimum of 2 years successful practice as a Licensed Practical Nurse or Licensed Vocational Nurse is required.


e. Proficient in written and spoken English.


f.  Possess a current Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS) certification.


g.  Demonstrated ability to establish and maintain effective communication and therapeutic relationships with co-workers, members of the interdisciplinary team, patients, families and visitors.


h.  Dependability and reliability.


i.  Self-directed in completing assignments.


j.  Interest in expanding skills and knowledge base


References :  VA Handbook 5005 at (also available in the local Human Resources Office).


Light lifting,15-44 pounds; light carrying, under 15 pounds; use of fingers; both hands required; walking; standing; have sight; depth perception; ability to distinguish basic colors; hearing (aid permitted)


APPLICANTS PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

CONDITIONS OF EMPLOYMENT: (Failure to comply may be grounds for withdrawal of an offer of employment or dismissal after appointment)

·         Applicants must meet any physical, language, license or degree requirements.

·         Applicants must be citizens of the United States, and be at least 16 years of age as of the closing date.

·         Applicants tentatively selected for certain designated positions may be subject to a random drug screening for illegal drug use. Applicants who refuse to be tested will be denied employment.

·         New Appointees will be subject to a background investigation to determine suitability. Male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service system or are exempt for having to do so under Selective Service law.

·         Applicants must not be listed on the Department of Health and Human Services (DHHS) Office of Inspector General Sanctions database.

·         Applicants selected for positions through this announcement may be subject to a one year probationary period.

·         Public Law 95-201 requires that persons appointed to direct patient-care positions must possess the required basic proficiency in spoken and written English.


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.   You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.



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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at


This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status. 

Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.   VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.

Grade/Salary is determined by the Nurse Professional Standards Board based on education, qualifications, experience, and credentials


Telework is not authorized.


Relocation expenses are not authorized.


This position will be filled on a full-time permanent basis.  Upon completing any required probationary period, the position will be permanent.



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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online:

1.    Click the following link to view and print the occupational questionnaire:    View Occupational Questionnaire 

2.    Print this 1203FX form to provide your response to the occupational questionnaire:

3.    Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.

4.    Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

1.    Complete this cover page using the following Vacancy ID: 874674.  You must use this fax cover sheet in order for your documents to be matched with your online application.

2.    Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on Monday, May 06, 2013.

Note: DO NOT mail, email, fax or hand deliver your application to the Human Resources Management Service, Hampton, VA Medical Center.


You must provide a complete Application Package which includes:


1. CV or Resume. (CANNOT be subsitituted for the REQUIRED document VA form 10-2850c)

             2. College Transcripts (unofficial are acceptable, but must show the date of graduation and the degree

                  obtained) or update the LPN Diploma if you do not have any transcripts required.


             3.  Copy of your current license (required) update copy of license in the drop down menu that state other in

                       application manager)


4. VA Form 10-2850c - Application for Associated Health Occupations (Available at (required update in application manager in the drop down menu that states "other").

5. Occupational Questionnaire     TAG:Link to Full Questionnaire

6.  If prior military service, include all copies of your DD Forms 214 or proof of service (required).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at  

 7. If currently employed in the VA system of with any other federal agency, include latest SF-50  Notification of Personnel Action that states grade and step. (required).

Please Note:  Your Resume must include the following information:

Vacancy Information:

Announcement Number TAG:Announcement Number, Position Title TAG:Position Title and grade

Personal Information:

·         Your full legal name and mailing address

·         Day and Evening telephone numbers including area code

·         Country of citizenship

·         Social Security Number

Work Experience (Note: You must include the following information in order to receive credit for your experience):

·         Name and address of employer

·         Your job title

·         The beginning and ending month and year of your employment

·         A description of your duties that is sufficiently detailed to document the level of your experience.  If the position is (was) with the Federal government (military or civilian), state the series and grade or pay grade (rank) and the date of last promotion.  If the position is (was) in the private sector, please include salary and/or hourly wage.

·         The average hours worked per week. Full-time work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.  Applicants wishing to receive credit for such experience must indicate clearly number of hours a week spent in such employment. 

·         Your supervisor's name and phone number (indicate if we may call your supervisor)

·         Education - Name, location and dates of attendance for colleges attended (if required). Type and date of degree received (if any)

·         Other: Training, license(s) or certification(s) relevant to the position.

Veterans' Preference:

When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit




Teresa Lee-Small
Phone: (757)722-9961x3519
Agency Information:
VHA Hampton VAMC
Hampton, VA


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Your qualifications will be reviewed. After the vacancy announcement closes and referral certificate is issued, an electronic notification letter or email will be sent to applicants who provide an email address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.


Selectee will be subject to credentialing and VetPro process.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, which include failure to report to any of the scheduled appointments, providing requested documents or completing VetPro submission within 5 calendar days, after notification.



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