This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Social Work Program Coordinator

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:AH-13-MCS-879082

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$72,733.00 to $94,551.00 / Per Year


Friday, April 19, 2013 to Thursday, May 09, 2013




Full Time - Excepted Service Permanent




2 vacancies in the following location:
Dallas, TX United StatesView Map


United States Citizens


Vacancy Identification Number (VIN): 879082 (Include # on all documents)

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.  How would you like to become a part of a team providing compassionate care to Veterans?


As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.


VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to .  


  • U. S. Citizenship
  • Must pass pre-employment examination
  • English Language Proficiency required
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required


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Caregiver Coordinator

This position is located at the Dallas campus. The Caregiver Support Coordinator’s (CSC) primary responsibilities are to provide clinical evidence based services, case management and interventions; program development; caregiver, Veteran and staff education on caregiver issues; community outreach; resource development; continuous quality improvement activities; and evaluation/consultation.  In addition the incumbent must be a skilled communicator capable of developing effective partnerships with local, state and federal agencies as well as non-governmental organizations.  This position requires collaboration with other members of the Caregiver Support Program team. The CSC’s are administratively responsible for the clinical programming and daily operations of the program.  Develops policies and procedures for program operation and prepares reports and statistics; responsible for the program’s control points; manages and controls the use of data and program evaluation. Must be able to work independently and with other members of the MFH and Home Based Primary Care team. May require occasional travel to community events or Veterans homes. Will need to be able to obtain a VA drivers license.


Medical Foster Home Coordinator

This position is located at the Ft. Worth Outpatient Clinic but will require training at the Dallas campus. Medical Foster Home Coordinator (MFHC) is administratively and clinically responsible for the program. MFHC manages the daily operation of the program, supervises the program support assistant and provides direct patient care services. Inspects potential homes and uses clinical skills to assess the caregiver's ability to care and manage Veterans in the home.  Responsibilities include developing policies and procedures for program operation, program evaluation, manages fund control points and preparing reports. MFHC serves Veterans who tend to have serious, frequent and severe crises, lack family or adequate community support, poor at self monitoring; frequently fails to comply with instructions and treatments; have significant deficits in coping skills and require continuing psychosocial and medical support. Will have to be able to obtain a VA drivers license and travel in the community in a VA vehicle. Requires daily travel into the community and ability to get in and out of a car several times per day.



Monday-Fridays 8:00am-4:30pm; Tour may change as needed to support evening/weekend community events and other program needs.



NOTE:  Salary to be determined by the Social Worker's Professional Standards Board.


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BASIC QUALIFICATION REQUIREMENTS:  You must be a citizen of the United States.  Candidates must meet all the requirements identified in the VA Qualification Standard for Social Worker, GS-185 as set forth in VA Handbook 5005/23, Part II, Appendix G39 dated February 13, 2009.


All applicants for the position of Social Worker in VHA, to qualify for appointment, must: 

1.  Have a master’s degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE).  Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited.  A doctoral degree in social work may not be substituted for the master’s degree in social work.

2.  Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master’s degree level.  Current state requirements may be found on the OHRM website. 


   a.  Citizenship.  Be a citizen of the United States.  (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part.)


   b.  Education.  Have a master’s degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).  Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited.  A doctoral degree in social work may not be substituted for the master’s degree in social work.  [Verification of the degree can be made by going to the CSWE website to verify if that social work degree meets the accreditation standards for a master of social work.]


   c.  Licensure.  Persons hired or reassigned to senior social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the advanced practice level.


Social Worker Program Coordinators and Manager.  For Social Worker Program Coordinators, grades are determined by the scope of responsibility and the type, size, and complexity of the assignment.


Experience, Education and Licensure.  Individuals assigned as social worker program coordinator or manager must be licensed or certified at the advanced practice level.  Their experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.  They may have certification or other post-master’s degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.  In addition, the candidate must demonstrate the professional KSAs in subparagraph (b) below.


Demonstrated Knowledge, Skills, and Abilities


  1. In-depth knowledge of the program coordinated, and demonstrated knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
  2. Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.
  3. Ability to supervise multidisciplinary staff assigned to the program.
  4. Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program area(s).
  5. Ability to provide training, orientation, consultation and guidance within clinical specialization of practice.


Assignments.  The KSAs shown above apply to all Social Worker Program Coordinator grade levels.


GS-12 Social Worker Program Coordinators.  Program coordinators at the GS-12 grade are administratively responsible for a clinical program providing treatment to patients in a major specialty, such as Spinal Cord Injury (SCI) coordinators, Visual Impairment Services Team (VIST) coordinators, Homeless Veterans Program (HVP) coordinators, Community Nursing Home Program (CNHP) coordinators.  They may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area.  They manage the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use.  They may be responsible for the program’s budget.


All qualification requirements must be met by the closing date of this announcement.


Applicants must successfully complete VETPRO VA credentials databank if selected. 



APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Applicants must, therefore, only report attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:  All education claimed by applicants will be verified by the appointing agency accordingly.


*** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

Physical Requirements

Light Lifting (11 to 20 lbs occasionally; 10 lbs or less frequently); Light Carrying (11 to 20 lbs; 10 lbs or less frequently); Straight Pulling (up to 1 hour); Pushing (1to 2 hours); Reaching above shoulder; frequent keyboarding (4 to 7 hours per day); Sitting (4 to 7 hours per day); Walking (up to 3 hours per day); Standing (up to 3 hours per day); Repeated bending (up to 1 hour per day); Ability for rapid mental and muscular coordination simultaneously; Correctable near sited and far sited Vision; Hearing (aid permitted).


Veterans' Preference:

When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.   You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at .


This position will be filled on a full-time permanent basis.  Upon completing any required probationary period, the position will be permanent. This position is in the Excepted Service and does not confer competitive status. 


Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.   VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.


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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.




You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.


Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( ) to see the status of your application after applying, including any messages that may have been sent to you.


If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 879082.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on Thursday, May 09, 2013.


The following documents must be submitted at the time of application:

          CV or Resume (complete with experiences most relevant to the position, including name and address of employer, job title, starting and ending dates (month and year), average hours worked per week, and a description of your duties. (Required)

          VA Form 10-2850c - Application for Associated Health Occupations (Available at (Required)

          Occupational questionnaire

          Optional Form 306 - Declaration for Federal Employment (Available at  

          Copy of your transcript. (Required)

          Copies of other Certifications received

          Copy of Licensure. (Required)

          If prior military service, include all copies of your DD214 Forms.  Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF-15, Application for 10-point veteran preference (available at

          Copy of most recent Notification of Personnel Action SF-50 (Required if applicable)

          Copy of most recent performance Appraisal.

          Any other documents required by the checklist.



Employment Office
Phone: (214)857-1701
Agency Information:
Social Work Service
VAMC Dallas
4500 S Lancaster Rd
Dallas, TX


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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