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This Position Is No Longer Available

Job Title:  Consumer Safety Officer (Recall Coordinator) GS-696-13
Department:  Department Of Health And Human Services
Agency:  Food and Drug Administration
Job Announcement Number:  HHS-FDA-ORA-MP-13-877207

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$86,489.00 to $112,434.00 / Per Year
Wednesday, April 24, 2013 to Wednesday, May 08, 2013
Full Time - Permanent
1 vacancy in the following location:
Philadelphia, PA United StatesView Map
Current status employees with the Food and Drug Administration, Office of Regulatory Affairs


Become a part of the Department that touches the lives of every American!  At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  It is the principal agency for protecting the health of citizens.  Join HHS and help to make our world healthier, safer, and better for all Americans.

Who May Apply:  This vacancy is open to current Food and Drug Administration (FDA), Office of Regulatory Affairs (ORA) employees with competitive status only.  Competitive status refers to employees who are serving on a career or career conditional appointment.


FDA/ORA PHS Commissioned Corps Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement.  Candidates will be referred to (CC) personnel and not as candidates for conversion to a permanent career or career-conditional appointment.




This position is located in the Food and Drug Administration, Office of Regulatory Affairs, Central Region, Philadelphia District Office, located in Philadelphia, PA.


This announcement may be used to fill multiple positions in multiple locations.


  • U.S. Citizenship is required.
  • Incumbent must have a valid driver's license
  • At least 25% travel is required.
  • Moving expenses may be authorized pending availability of funds.
  • Bargaining unit position.


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Major Duties:
This position serves as both a Compliance officer and a Recall Coordinator.  Duties and responsibilities include:

Compliance Officer (at least 25%):

  • Reviews and evaluates evidence and findings indicating lack of compliance with enforced laws and regulations.
  • Perform analyses and evaluation on data samples and information gathered during inspections and investigations.
  • Analyzes studies results, determine the completion of investigations and suggest additional work if necessary.  Determines and recommends the most suitable for of action including legal actions.
  • Prepares and conduct hearings with noncompliant establishments.
  • Seeks court enforced compliance through legal action against violators in a court of law.
  • Maintains liaison with U.S. Custom officials facilitating import inspections for compliance with FDA regulations.

Recall Coordinator:

  • Resolves the most difficult, controversial and complex recalls.
  • Develop recall strategy, recall notification letters and draft press release to assure accuracy of the information reported.
  • Obtains information about potential and ongoing recall situations from industry, FDA District Offices, Federal and state agencies.
  • Prepares recall alerts and recall recommendations to assess the health hazard of a recall product and provide a course of action.
  • Primary contact for the State Department of Health, and other federal agencies in the area of recalls.
  • Plans. organizes and implement training and technical programs to promote compliance with agencies policies and regulations.
  • May be given assignments involving investigations or inspections of firms.


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The Qualification Standards for Professional and Scientific positions under the GS-696 series is used.


Basic Requirement:

A.  Degree: that included at least 30 semester hours in one or a combination of the following:  biological sciences, chemistry, pharmacy, physical sciences, food technology, nutrition, medical science, engineering, epidemiology, veterinary medical science, or related scientific fields that provided knowledge directly related to consumer safety officer work.  The 30 semester hours can include up to 8 semester hours in statistics, or course work that included the principles, theory, or practical application of computers or computer programming.  OR,

B.  Combination of education and experience - - courses consisting of at least 30 semester hours in the fields of study described in A above, plus appropriate experience or additional education.


Specialized Experience:

In addition to meeting the basic requirements, you must have at least 52 weeks of specialized experience equivalent to the next lower grade level in the Federal service which has equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position.  Examples of specialized experience include thorough knowledge of enabling legislation, policies, implementing regulations and procedures, organizational structured and interrelationships of compliance organizations; skill selecting, adapting and applying investigative methods and negotiation techniques in area of recalls; and knowledge of a variety of scientific and technical disciplines necessary to carry out task related to the compliance/recall of the Food and Drug Administration regulations.


Specialized Experience Requirement:

Applicant must have one year (52 weeks) at the GS-12 grade level to meet eligibility at the GS-13 grade level.


Time in Grade Requirement:

Applicant must have one year (52 weeks) at the GS-12 grade level to meet eligibility at the GS-13 grade level.


Documenting experience:  In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description.  Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Foreign Education:  If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.  For further information, visit:

Conditions of Employment:


1. Additional Security and Background Requirements:  May be referred depending on the position being filled.  If not previously completed, a background security investigation will be required for all appointees.  Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.  Failure to successfully meet these requirements may be grounds for appropriate personnel action.  In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time.  Applicants are also advised that all information concerning qualifications is subject to investigation.  False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.


2. All qualification requirements must be met by the closing date of the announcement.


3. Financial disclosure statement may be required.


4. Travel, transportation, and relocation expenses will be paid: Pending availability of funds.


5. Bargaining Unit Position: Yes


6. Drug Screening Required: No


7. Recruitment Bonus may be authorized: No


8. Research position: No


9. Supervisory position: No


10. Time in grade (TIG) must be met within 30 days of the closing date of the announcement.


Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.  If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.  Please follow all instructions carefully.  Errors or omissions may affect your eligibility. 


Your qualifications will be evaluated and rated on the following competencies (knowledge, skills, abilities and other characteristics):

  1.  Knowledge of pertinent laws, regulations, policies, precedents, and work processes and programs.
  2. Ability to apply laws, guidance, consultation and interpretation of policies and procedures.
  3. Ability to recognize discrepancies or inconsistencies between information reported and true nature or manufacturer being inspected.
  4. Skill in fact finding, analysis and investigation to plan, conduct, identify and interpret information.
  5. Ability to communicate in writing.
  6. Ability to communicate orally.


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The Federal Government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


Males born after December 31, 1959 must be registered or exempt from Selective Service (see



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To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire.  Please ensure you click the Submit My Answers button at the end of the process.


Note:  To return to a previously Saved or Incomplete application you may use the following link:


To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 877207.  Fax your documents to 1-478-757-3144.


If you cannot apply online:

  1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, and
  2. Print this 1203FX form to provide your response to the assessment questionnaire and
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.
  4. This agency provides reasonable accommodation to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact the Bethesda Center HelpDesk Telephone (888)-478-4340; TTY/TDD: (866)-539-4484; or by email  The decision on granting reasonable accommodation will be made on a case-by-case basis.


To apply for this position, you must provide a complete Application Package which includes:

  1. Your Résumé - You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you use your own résumé, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed.

  2. A complete Assessment Questionnaire

  3. Other supporting documents:

  4.      - SF-50 (if you are a federal employee or have reinstatement rights as a federal employee)

         - PHS Commissioned Corps Officer must submit a copy of latest personnel order

         - College Transcripts (if the position has a positive education requirement)

Note:  You may submit an unofficial transcript or a list of college courses completed indicating course titles, credit hours, and grades received.  An official transcript from an accredited educational institution is required if you are selected for the position.


For Résumé and Application Tips visit:


The complete Application Package must be submitted by 11:59 PM (EST) on Wednesday, May 08, 2013.


FDA Helpdesk
Phone: (888)478-4340
Fax: (478)757-3144
Agency Information:
HHS FDA Center
10903 New Hampshire Avenue
Silver Spring, MD
20993 Fax: (478)757-3144


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  We expect to make a selection within 45 days of the closing date of this announcement.

You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

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