This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Equal Opportunity Specialist, SV-0360-K

Department:Department Of Homeland Security

Agency:Transportation Security Administration

Job Announcement Number:HQ-OCL-TA56-13-597960

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$105,973.00 to $164,265.00 / Per Year

OPEN PERIOD:

Wednesday, April 17, 2013 to Tuesday, May 07, 2013

SERIES & GRADE:

SV-0360-K

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

K

DUTY LOCATIONS:

1 vacancy in the following location:
Arlington, VA, USView Map

WHO MAY APPLY:

Open to all U.S. Citizens.

Salary listed includes Locality Pay of 24.22%.

This position is located in Arlington, VA.

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: Click Here

KEY REQUIREMENTS

  • You must possess U.S. Citizenship or be a U.S. National.
  • You must complete a favorable Background Investigation (BI).
  • You must be able to obtain and maintain a Secret Clearance.
  • You may be required to complete a one year Supervisory Probation Period.
  • Disclosure of your financial information is required.

DUTIES:

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This Supervisory Equal Opportunity Specialist position is located in the Disability and Multicultural Division, Office of Civil Rights and Liberties, Ombudsman and Traveler Engagement (CRL/OTE), Transportation Security Administration (TSA), Department of Homeland Security (DHS). If selected, you will serve as the Division Director managing the agency's disability and multicultural programs through two subordinate branches. You will determine priorities and direct work based on an understanding of agency objectives and their implications for disability and multicultural issues. You will develop and manage the Division budget and resource requirements, reviewing and approving significant work products by the Branch Managers, and providing guidance and advice to Branch Managers on complex issues.

 

Duties include:

  • Overseeing the disability and multicultural complaints programs to ensure timely case resolution in compliance with applicable laws and regulations. Directly participating in certain complex cases, and determining when issues need to be escalated to the Assistant Administrator (AA). Monitoring the case load, identifying trends and patterns, and recommending changes to policies and procedures as appropriate to mitigate underlying or systemic problems.
  • Working with senior leadership to ensure that TSA's security screening policies, procedures, and practices comply with all applicable laws, regulations, Executive Orders, and policies, and do not discriminate against travelers on the basis of disability, race, ethnicity, national origin, religion, or gender. Identifying current and potential issues, and providing expert advice and recommendations to address them to minimize risk to the agency and ensuring equitable passenger treatment.
  • Overseeing Branch Managers' work with a coalition of groups representing constituencies from the disability and multicultural communities. Monitoring issues and briefing senior TSA leadership on key stakeholder concerns, implications, and recommended courses of action.
  • Maintaining regular contacts and relationships with internal and external stakeholders, such as the Office of Chief Counsel (OCC), Office of Training and Workforce Engagement (OTWE), Office of Security Operations (OSO), OPA, Office of Information Technology (OIT), and within OCRL/OTE (internal to TSA), and disability and multicultural organizations, civil rights and civil liberties groups, trade associations, Congressional offices, etc. (external to TSA), and coordinating activities, providing information, obtaining input, developing knowledge, etc., and maintaining a senior level network across the agency to help ensure prompt resolution of issues affecting the Division priorities.
  • Collaborating with OPA in developing TSA positions on disability-related incidents (e.g., screening procedure events), and responding to significant media coverage of TSA's disability and multicultural programs and treatment of passengers in disability and multicultural groups.
  • Providing subject matter expertise in reviewing TSA-issued materials (e.g., information brochures, web content, etc.) that may be used by passengers in disability and multicultural groups.
  • Engaging in Continuous Process Improvement (CPI) within the Division; working with managers and staff developing more effective and efficient processes for core programs (e.g., complaints).

Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; when required, coordinating with customers outside the immediate organization.


QUALIFICATIONS REQUIRED:

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To qualify for the SV-K Pay Band (equivalent to GS-15), you must have one year of specialized experience equivalent to the SV-J Pay Band or GS-14 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position.  Such experience could include applying civil rights, civil liberties, and equal opportunity laws, regulations, and case law; or experience interfacing with the disability and multicultural stakeholder communities (e.g., influential interest groups and advocacy organizations, culture and etiquette, history, etc.); or experience with disability and multicultural complaint programs assuring timely case resolution in compliance with laws and regulations.

 

NOTE: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.


You must meet the qualification requirements for this position no later than the closing date of the job opportunity announcement.

HOW YOU WILL BE EVALUATED:

You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation.  You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

When completing the assessment questionnaire for this position, you will be prompted to elect if you wish for your application to be considered as External (where Veterans' Preference applies), as Status (current or former Federal Employees), and/or Internal to TSA as a current permanent or competitive temporary employee.  At that time, please select the answer(s) that apply to you and your application to this position.
To preview questions please click here.


BENEFITS:

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DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to www.dhs.gov/careers and select "benefits."



OTHER INFORMATION:

Supervisory/Managerial Probationary Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in this supervisory/managerial position.

 

Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies.  The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies.  Information from OPM on this or other Interchange Agreements is available at: http://www.opm.gov.

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.  To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.  

TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.

Payment of relocation expenses (Permanent Change of Station) is not authorized. Qualified non-competitive eligible candidates may be referred for consideration on a separate, unranked list. More than one position may be filled from this announcement.



HOW TO APPLY:

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Please Note: All of the following must be received in our office by 11:59 PM EST (Eastern Standard Time) on the closing date of this announcement. This includes both online and mailed application materials. If we do not receive all required information by the closing date, your application may not be considered.

Your application must include:

1. Resume
2. Self Assessment Questionnaire for this position
3. Applicable supporting documents (see Required Documents Section)

Click the "Apply Online" button below and follow the prompts to apply.  If you are unable to access the automated application system, we may need to reset your password.  Please call the TSA HR Access Help Desk at 1-877-872-7990 between the hours of: 7:00AM - 8:00PM ET Monday - Friday, 10:00AM - 3:00PM ET Saturday, or 11:00AM - 4:00PM ET Sunday.  

If you are unable to apply online, please call the Help Desk at the number listed above for a printed Employment Packet which will be sent to you for completion and return to this office.


REQUIRED DOCUMENTS:

In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on current or former Federal Government Status (if you are not a current TSA employee), Veterans' Preference, or education or a combination of education and experience:

SF-50, Notification of Personnel Action - Current TSA employees are not required to submit an SF-50 to support eligibility for internal/status consideration.

If you are not a current TSA employee: you must submit your most recent personnel action SF-50
(or equivalent document) to support your eligibility for Status consideration.  If you elect Status for the consideration of your application without submitting an SF-50 demonstrating your current or previous permanent Federal employment status, and you are not a current TSA employee, your application may not receive Status consideration.

DD-214 - If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge. Failure to provide this documentation will result in your application not receiving 5-point preference.

SF-15 and VA Letter - If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; an SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation will result in your application not receiving 10-point preference.

AGENCY CONTACT INFO:

HR Help Desk
Phone: 877-872-7990
Fax: 571-258-4052
TDD: 877-872-7992
Email: Helpdesk@TSA-HRAccess.com
Agency Information:
DHS/Transportation Security Administration
Shared Service Center
2650 Park Tower Drive
Suite 201
Merrifield, VA
22180
US
Fax: 571-258-4052

WHAT TO EXPECT NEXT:

The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed. You may also check your application status by visiting the Candidate Dashboard.

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Job Announcement Number:

HQ-OCL-TA56-13-597960

Control Number:

341984900