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This Position Is No Longer Available

Job Title:  Management & Program Analyst
Department:  Department Of Homeland Security
Agency:  DHS Headquarters
Job Announcement Number:  GV-853486-WRB-13

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$105,211.00 to $136,771.00 / Per Year
Wednesday, April 24, 2013 to Thursday, May 09, 2013
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC United StatesView Map
US Citizens and Status Candidates


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

The primary purpose of this position is to serve as an analyst and advisor to management on major Information Technology (IT) administrative programs requiring qualitative and quantitative analysis of program processes.

This position is located in the Department of Homeland Security (DHS), Office of the Chief Information Officer (CIO), Information Technology Services Office (ITSO), Enterprise Services Division (ESD).

Who May Be Considered:
This position is open to All US Citizens in the public and private sector and Status eligible applicants.
Status eligible applicants include:


  • You must be a U.S. citizen to apply for this position.
  • You must be able to obtain/maintain a Secret security clearance.
  • Occasional travel may be required.
  • May be required to work extended hours or days.


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Major Duties of this GS-14 position include but are not limited to the following:

  • Recommend marketing policies and programs to strategically promote Information Technology (IT) services
  • Formulate and implement plans to improve policies, practices, methods, and organizational structure
  • Represent the organization at meetings and conferences serving as the agency's principle advisor
  • Conduct strategic planning in coordination with project management and engineering staff
  • Conduct special studies to evaluate policies within assigned division


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To qualify for this position, you must meet the following:

Have at least one year of full-time specialized experience equivalent to the GS-13 grade level in the federal government performing all of the following: 1) assess Information Technology (IT) program effectiveness through complex program management analysis; 2) formulate and implement plans to improve IT program policies and organizational structure; and 3) analyze and improve difficult and diverse financial functions related to IT purchases.  NOTE:  Your resume must clearly define your experiences related to the above items; otherwise, your eligibility may be affected.

The qualifications requirements must be met by the closing date of the announcement which is 11:59 on Thursday, May 09, 2013.
You MUST be able to show that you have 52 weeks of experience equivalent to the next lower grade or equivalent grade band in the Federal service.

Substitution of education in lieu of specialized experience may not be used for this grade level.

The time-in-grade requirement must be met by the closing date of this announcement.

(For Merit Promotion Candidates Only) Time-in-Grade Requirements:
Federal employees must have served 52 weeks at the next lower grade in the Federal service.  All qualifications and time-in-grade requirements must be met by the closing date of this announcement.  

Background Investigation:
To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for SECRET clearance as a condition of placement in this NON-CRITICAL SENSITIVE position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.


To view the online questionnaire,View Assessment Questions.

Note: Failure to reflect your responses to the questionnaire in your resume will reduce your chances of being referred to the selecting official.

How You Will Be Evaluated:
We will evaluate your résumé and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant personal, educational, and work experiences as it relates to fundamental competencies, identified in the Qualifications section above, required for this position. The knowledge, skills and abilities needed to perform this job are: 


If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position that you held. If your resume includes non-government service, including contractors, please include the salaries for each position held. All work experience should specify the length of time spent in the position. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. Based your answers to the assessment questionnaire, and the results of this evaluation, you will be placed in one of the following quality categories:

  • Best Qualified: The highest category for candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis. Candidates considered best-qualified by the human resources (HR) office, subject matter experts (SMEs) and/or the selecting official are to be highly proficient in all requirements of the job and capable of performing effectively in the position immediately.


  • Well Qualified: The next lower category for candidates who possess the type and quality of experience that exceeds the minimum qualifications of the position and demonstrate acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.  Candidates considered to be well-qualified by the HR office, SMEs and/or the selecting official are to be proficient in all of the requirements of the job and capable of performing without undue interruption.  For category rating, undue interruption is defined as the degree of interruption that would prevent the completion of required work by the employee 90 days after the employee has been placed in a new position. 


  • Qualified: The lowest category for candidates who possess the type and quality of experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.  Candidates considered qualified by the HR office, SMEs and/or the selecting official are to meet the specialized experience requirements of the job and are capable of performing effectively after minimal training and/or orientation.


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The Department of Homeland Security offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  The following Web address is provided for your reference to explore the major benefits offered to most Federal employees.  To find out more click here:


Promotion Potential: This position is being filled at the full performance level.

Selectee may be required to serve a one-year probationary period

Selectee will be required to complete an OGE 450, Confidential Financial Disclosure Form.

Permanent Change of Duty Station (PCS) Expenses will not be paid.

Veterans,  Peace Corps / VISTA volunteers , and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement.

The Department of Homeland Security is an Equal Opportunity Employer.   All candidates will be considered regardless of their race, color, religion, sex, national origin, age, sexual orientation, protected genetic information, status as a parent, lawful political affiliation, marital status, physical/mental disability (if not a job factor), membership or non-membership in an employee organization, or any other non-merit factor.

If you are a displaced Federal employee, you may be entitled to receive special priority consideration under the Interagency Career Transition Assistance Program (ICTAP) or the Career Transition Assistance Program (CTAP). Eligible ICTAP/CTAP employees within the commuting area must (1) submit documentary evidence of eligibility (Reduction-in-Force (RIF) notice or certificate of expected separation or other agency certification), (2) submit all required documents specified in the announcement, and (3) be rated as "Well Qualified" for this position. To be considered well-qualified, you must be rated in the well-qualified category. Well-qualified for ICTAP/CTAP is the same as defined in the Quality rating categories.

All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.

The Department of Homeland Security provides reasonable accommodations to applicants with disabilities on a case-by-case basis. Applicants should notify the point of contact on this vacancy announcement if a reasonable accommodation is needed for any part of the application and hiring process. For information, please visit

Male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System or are exempt from having to do so under Selective Service law, if selected.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Thursday, May 09, 2013 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


On November 21, 2011, The President signed the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011 (Public Law 112-56). The VOW Act amended chapter 21 of title 5, United States Code (U.S.C.) by adding section 2108a, “Treatment of certain individuals as veterans, disabled veterans, and preference eligibles.

This job opportunity announcement (JOA) include Veterans Opportunity to Work (VOW) to Hire Heroes Act of 2011 (Public Law 112-56). Active duty service members who have begun their civilian job search prior to discharge or release from active duty will know how their application will be considered.

a. Applicants who are active duty service members and apply for federal employment shall be conserved for competitive service positions and granted tentative veteran’s preference status when they submit a certification, in lieu of a DD-214, when applying to a federal job.
b.A certification is any written document from the armed forces that certifies that the service member is expected to be discharged or released from active duty under honorable conditions no later than 120 days from the date of certification is signed.

All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·Other Veterans Document

Faxing Applications or Supporting Documents:
You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.
NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1. To fax your documents, you must use the following cover page and provide the required information.  The Vacancy ID is 853486.
2. Fax your documents to 1-478-757-3144.
If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM (EST) on Thursday, May 09, 2013  to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.


William R. Bridges
Phone: (210)659-7621
Agency Information:
Department of Homeland Security Headquarters
Washington, DC


The process of consideration of applicants may take several weeks.

Notification Process:  Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted. You will be informed of the outcome via e-mail. 


Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

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