What General Information Do I Need To Know About This Position?
This position is being filled under the TCF Recent Graduates Program. TCF is a national workforce development program within VHA that was designed to replenish technical staff in critically identified positions. The TCF career fields represent those technical fields where VA-specific knowledge and experience is desirable for success in the field.
Individuals selected for these positions are trained, coached, and supervised by a preceptor. Preceptors are selected annually, through an extensive application process, for their technical expertise, their commitment to training and the suitability of their facility as a training location.
If selected for the TCF Recent Graduate Program, you will follow a formal training plan for 2 years. During the first year, you will be under a temporary appointment in the excepted service. Participants who are successfully meeting the requirements at the end of their first year are eligible for conversion to a permanent appointment or a term appointment (1-4 years in duration) without further competition. This conversion is at the agency's discretion.
Selectees will be required to sign Mobility, Training, Continued Service and Participant Agreements.
What are the Eligibility Requirements?
In order to be eligible for an appointment under the TCF Recent Graduate Program you must meet the following requirements:
· You must be a recent graduate who has completed, within the previous two years, an associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution such as an accredited technical or vocational school; a 2- or 4-year college or university; a graduate or professional school (e.g., law school, medical school); or a post-secondary home school curriculum. Note: Certificate program is defined as post-secondary education in a qualifying educational institution equal to at least one academic year of full-time study thats part of an accredited college-level, technical, trade, vocational, or business school curriculum.
· Veterans (as defined in 5 USC 2108) who, due to military service obligation, were precluded from applying to the Recent Graduates Program during any portion of the 2-year eligibility period described above have a full 2-year period of eligibility upon their release or discharge from active duty; however, this eligibility period cannot extend beyond 6 years from the date of completion of the requirements of an academic course of study.
Work Schedule: 7:30 to 4:00 or 8:00 to 4:30 (some evening and/or weekends may be required)
Relocation Expenses: Relocation expenses are not authorized for this position.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance level of this position is GS-11
As a Program Application Specialist, the incumbent actively participates in the program planning and administration of all activities within Patient Business Service.
The incumbent will be well versed in all aspects of Health Administration Programs (HAP) including, but not limited to, Enrollment, Eligibility, Means Testing, Medical Benefits Package, Co-payments, Fee Basis, Beneficiary Travel, Decedent
Affairs, Admissions, Extended Care Services, Tricare, Health Information Management, Sharing Agreements, Special Programs (Agent Orange, POW, Gulf War, Military Sexual Trauma), Compensation and Pension Program, Medical Care Cost Recovery, Womens Health, Privacy, Records Management, etc.
Interprets laws, regulations, VACO directives, and local policies governing veterans health care benefits, providing advisory and technical assistance to medical center staff, top management, patients, and others.
Develops skills in VA FileManager (FileMan) and the Patient Information Management Systems (PIMS) programs.
Develops skills necessary to interact and communicate with VA staff, veterans groups, voluntary groups, patients, congressional offices, and unions concerning individual problems requiring decisions and, in some cases, determining the proper course of action on administrative matters. When responding to such contacts, the incumbent must have the knowledge, skills, and ability to establish and maintain effective relationships with these individuals and groups in a manner that is consistent with the mission and goals of the VA.
Completes a period of training by serving as primary contact and resolution source for patients and families who experience difficulties with interpretation of HAP policies. As such, the incumbent must have a thorough working knowledge of VA policies, procedures, and practices. Resolves complex problems and coordinates resolution with other medical center services and staff.
Enhances personal mastery skills by attending required VA training and other formalized training programs provided on-or-off site.