This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Director, Office of Clinical and Preventive Services

Department:Department Of Health And Human Services

Agency:Indian Health Service

Job Announcement Number:IHS-13-HQ-873396-SES

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$119,554.00 to $179,700.00 / Per Year


Friday, April 12, 2013 to Monday, May 13, 2013




Full Time - Permanent


1 vacancy in the following location:
Rockville, MD United StatesView Map


All groups of qualified individuals


** This vacancy announcement has been amended to include all groups of qualified individuals. 

The IHS is the principal federal health care provider and health advocate for American Indians and Alaska Natives (AI/AN). The IHS goal is to raise Indian health status to the highest possible level. IHS provides leadership and direction to programs and activities designed to improve health outcomes to over 1.9 million AI/AN through a system of IHS, Tribal and Urban operated facilities and programs. For information on the IHS visit


The Indian Health Service is required by law to give preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The Indian Health Service is an Equal Opportunity Employer.

This position is in the Senior Executive Service (SES), a small elite group of senior government leaders who possess a diverse portfolio of experience and the strong skills required to lead across organizations.   This dedicated corps of executives is charged with providing strategic leadership and upholding a commitment to public service that transcends loyalty to a specific agency mission or individual profession.   As an SES member you will influence the direction of innovation and transformation of the federal government and lead the next generation of public servants.  

This position is located in the Office of Clinical and Preventive Services (OCPS), Indian Health Service (IHS).   The incumbent serves as the principal advisor to the Chief Medical Officer (CMO), IHS, and as the primary source of national advocacy, development, budget-development and allocation for clinical, preventive, and public health programs for the IHS.   The incumbent provides leadership and overall direction and management of OCPS and is responsible for the determination, development, promulgation, and evaluation of policies and procedures for IHS health care service delivery programs through several broad functional activities including, Behavioral Health, Clinical and Community Services, Nursing Services, Oral Health, and Diabetes Treatment and Prevention.

See for more details.


  • Position Subject to background investigation
  • As part of the pre-employment process, fingerprint checks are required
  • Must complete 1 year SES probationary period, if not previously completed
  • Position requires a Public Financial Disclosure report prior to EOD


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  • Responsible for the overall direction and management of the OCPS.  Serves as the principal advisor to the CMO, IHS on health care issues, policies and programs.
  • Provides leadership and direction for the OCPS and is responsible for the determination, development, promulgation, and evaluation of policies and procedures for IHS health care service delivery programs.
  • Develops, manages, and administers program functions that include, but are not limited to, behavioral health (alcohol and substance abuse, mental health, and medical social services); chronic diseases such as diabetes, asthma, cardiovascular disease, etc.; dental services; domestic violence; pharmacy and pharmaceutical acquisition; community health representatives; long term services and support; HIV/AIDS; maternal and child health; clinical nursing; public health nursing; women's health; nutrition; patient safety; risk management; emergency medical services and emergency preparedness; quality; innovation; health education; and epidemiology.
  • Provides guidance to IHS Area Offices and Area CMOs, who execute the program's health care responsibilities in the field.  Accomplishes, through Area Offices, the development, direction, and attainment of program goals and objectives for health care and health related programs of the IHS by: (1) maximizing the efficiency and effectiveness of the delivery of health services; (2) coordinating technical assistance and consultation within the IHS and to the Tribes in health management and health delivery systems; (3) coordinating the development of program strategies and directions; (4) assessing, assuring and improving the quality of health care provided by the IHS; and (5) coordinating resource allocations to meet health care needs.  Incumbent carries out these functions in a manner that furthers the objectives of the Administration and satisfies the requirements of the statutes, policies, and regulations pertaining to IHS health care delivery programs.
  • Develops justification for the majority of the IHS budget.


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To be qualified for this position, you must provide evidence that you possess a record of progressive experience that includes: substantial knowledge of Indian health policy related issues, the Indian Self-Determination Act, regulations and policies; and demonstrated experience which evidences the applicant's ability to work with Tribal governments and Tribal organizations in planning, directing and evaluating comprehensive public health programs.  This experience must clearly demonstrate progressive ability to effectively manage complex interdisciplinary health programs and health care policies of American Indians and Alaska Natives.   This experience must be evidenced by sophisticated analytical skills, superior written and oral communication skills, good judgment, and experience interacting with government, non-government, and tribal officials.   Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, and non-governmental or tribal organizations.

You must possess a degree with a major study in an academic field related to the health sciences or allied sciences appropriate to the work of the position.  

Since this position has a specific education requirement, all applicants must verify completion of this basic education requirement by providing an original, official college transcript before appointment.

Senior Executive Service Requirements 

Current or former career SES employees are not required to address the Executive Core Qualifications (ECQs), but must address the Technical Qualifications (TQs).   Unless you are currently serving under a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed a SES Candidate Development Program approved by OPM, you must submit a narrative statement separately covering each of the ECQs and TQs in order to receive consideration for the position.

Public Health Service Commissioned Corps Officers interested in applying for this position to serve in the SES must resign their commission if selected.   If you are applying under this option, you must address both the TQs and ECQs in this announcement.   Public Health Service Commissioned Corps Officers interested in performing the duties of the position within the Commissioned Corps must address the TQs but are not required to address the ECQs.

Additional information on the proper preparation of ECQs is available by going to the Office of Personnel Management's web site at   Applicants are encouraged to follow the Challenge, Context, Action, and Result model outlined in the guide.

When responding to the TQs and ECQs, you must clearly show that you possess the experience, knowledge, skills and ability to perform the duties of this position by submitting narrative responses in which you detail your experience in each of the TQs and ECQs.

Your examples should be clear and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts.   In addition, your responses should highlight your experience, training, and achievements in conjunction with the resume that you provide.   You should limit your narrative to two pages for each ECQ and TQ.

In order to satisfy all of the specified requirements, you must submit narrative responses separately addressing the TQs and the five ECQs outlined below.

Technical Qualifications (TQs):

In addition to experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position:

(1) Demonstrated substantial knowledge of the Indian Health Care Improvement Act and the Indian Self-Determination Act, as well as the Indian Health Service Federal Health Care Delivery Systems (federal, tribal and urban).

(2) Demonstrated experience evaluating policy options, forecasting costs, benefits and long-term results.

(3) Demonstrated experience and ability in formulating, implementing and evaluating high-impact policies, programs and projects and advising senior executives of a large organization on options or resolving problems caused by existing or proposed policies or conditions.

(4) Demonstrated experience and working knowledge of disseminating information to customers and the general public, including Tribal governments, Tribal organizations, and Indian community organizations.

(5) Demonstrated progressive experience in effectively managing a comprehensive and complex interdisciplinary health program target to serve American Indians and Alaska Natives.

Executive Core Qualifications (ECQs):

Fundamental Competencies:   The following competencies are the foundation for success in each of the ECQs.  Interpersonal Skills; Oral Communication; Integrity/Honesty; Written Communication; Continual Learning; and Public Service Motivation.  These Fundamental Competencies are cross-cutting and should be addressed over the course of your ECQ narratives.

1.  Leading Change:   This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals.  Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies:  creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)

2.  Leading People:  This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals.  Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies:  conflict management, leveraging diversity, developing others, team building)

3.  Results Driven:  This core qualification involves the ability to meet organizational goals and customer expectations.  Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.  (Competencies:  accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)

4.  Business Acumen:  This core qualification involves the ability to manage human, financial, and information resources strategically.  (Competencies:  financial management, human capital management, technology management)

5.  Building Coalitions:  This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.  (Competencies:  partnering, political savvy, influencing/negotiating)

Other Requirements:

All initial appointments to an SES position are contingent on approval form OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.

As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service.

Only experience obtained by the closing date of this announcement will be considered.


Your resume and narrative responses to the technical qualifications and the five Executive Core Qualifications are an integral part of the process for determining your qualifications for the position.  Responses that are not supported by your resume will eliminate you from consideration.  Your application will be evaluated in the following manner:
1.  Application packages will be reviewed for completeness (incomplete or late packages will not receive further consideration).

2.  Basic qualifications review.  Your resume and questionnaire will be reviewed to ensure that you meet the experience requirement.  (If you do not meet this requirement, you will not receive further consideration).

3.  Review of your supplemental qualifications document to determine your rating.


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The Federal Government offers a comprehensive benefits package.   Explore the major benefits offered to most Federal employees at


  • Relocation expenses are authorized and will be paid.


  • Veterans Preference does not apply to the SES.


IHS - Operated Properties are tobacco free


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To apply for this position, you must provide a complete Application Package.  See required documents below.

Click ‘Apply Online' to create an account or log in to your existing USAJOBS account.

  1. Follow the prompts to complete the assessment questionnaire and upload required documents.
  2. Please ensure you click the Submit My Answers button to submit your application.
  3. Applications must be received by the closing date of the announcement to receive consideration.
  4. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position.  Return to an incomplete application by clicking Apply Online in the vacancy announcement and re-selecting your resume and/or other documents from your USAJOBS account.

To fax supporting documents you are unable to upload, complete this cover page using the following 870737. Fax your documents to 1-478-757-3144

You are highly encouraged to submit your application package and complete your assessment questionnaire on-line.  If you cannot apply online:

  1. Click to view and print the assessment questionnaire View Assessment Questions
  2. Print this 1203FX form to provide your response to the assessment questionnaire
  3. You are limited to selecting 10 locations.
  4. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission

PLEASE NOTE: When completing the 1203-FX, be sure to select only one response for each question. Selecting more than one response for a question may result in your application package being rated ineligible.


The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Michelle Aguilar Bowser, (301) 443-6520, and/or MICHELLE.BOWSER@IHS.GOV.) The decision on granting reasonable accommodation will be on a case-by-case basis.




To apply for this position, you must provide a complete Application Package which includes: 

·         Your Résumé - You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you use your own résumé, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed.

·         Indian Preference - provide a copy of the BIA Form 4432, Verification of Indian Preference for Employment

·         A complete Assessment Questionnaire.

·         TQs - This document should not exceed 2 pages per qualification.  When uploading your TQs, choose the supporting document type called "Other".  This document is required for all applicants.

·         ECQs- This document must not be longer than 10 pages (2 pages per qualification).  When uploading your ECQs, choose the supporting document type called "ECQ".  This document is required for all applicants who are not currently serving under a career SES appointment, eligible for reinstatement into the SES, graduates of an OPM-certified Candidate Development Program, or Commissioned Corps Officers who wish to apply for this vacancy as Commissioned Corps;

·         Current or former career SES employees are not required to address the ECQs. Please upload a word document to state ECQ's are not required.  When uploading your word document choose the supporting document type called "ECQ".  This will help to ensure your application package is complete.  Remember to complete TQ's.

·         SF-50, showing your current or former civil service status, if applicable; and

·         Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.

·         College Transcripts (if the position has a positive education requirement) 

If you do not submit the documents above by the closing date of the announcement, the system will consider your application incomplete, and you will receive no further consideration.  Any documents submitted that are not listed above will not be considered or forwarded to the rating panel or selecting official.

For Résumé and Application Tips visit:

The complete Application Package must be submitted by 11:59 PM (EST) on May 13, 2013


Michelle Aguilar Bowser
Phone: (301)443-0847
TDD: 3014436394
Agency Information:
Indian Health Service HR Center HR
12300 Twinbrook Parkway Ste 230
Rockville, MD


We expect to make a selection within 90 days of the closing date of this announcement.  You will be notified of the outcome by email, using the email address on file in the Application Manager system.


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