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This Position Is No Longer Available

Job Title:  Business Services Support Specialist (COTA)
Department:  Department Of Health And Human Services
Agency:  Centers for Disease Control and Prevention
Job Announcement Number:  HHS-CDC-M3-13-874252

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$40,534.00 to $64,450.00 / Per Year
Thursday, April 18, 2013 to Wednesday, April 24, 2013
Full Time - Permanent
1 vacancy in the following location:
Atlanta, GA United StatesView Map
Open to current CDC/ATSDR status employees only



The Department of Health and Human Services (DHHS) is the agency Americans trust with their lives.  As a global leader in public health, DHHS is the nation's premier health promotion, prevention, and preparedness agency.  Whether we are protecting the American people from public health threats, researching emerging diseases, or mobilizing public health programs with our domestic and international partners, we rely on our employees to make a real difference in the health and well-being of people here and around the world.


Who May Apply:  This vacancy is open to current Centers for Disease Control and Prevention (CDC) and Agency for Toxic Substances and Disease Registry (ATSDR) employees with competitive status only.  Competitive status refers to employees who are serving on a career or career conditional appointment.


This position is located in the National Center for Emerging Zoonotic and Infectious Diseases (NCEZID), Division of Foodborne Waterborne and Environmental Diseases (DFWED), Office of the Director (OD), Atlanta, GA.
Additional selections may be made within the same geographical location.


CDC is an Equal Opportunity Employer.


  • U.S. Citizenship is required.


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The incumbent assists program officials in defining the level and kinds of services needed to carry out assigned responsibilities and to accomplish project objectives. Develops and applies methods and procedures designed to provide business services to the serviced organization in the most effective manner possible. Incumbent meets on a regular basis with team leaders, supervisors and managers to provide advice and assistance, resolve business service problems, and identify ways to improve business services. Conducts the purchase of a wide variety of supplies, equipment, and services needed to support the operations of the organization using the Integrated Contracts Expert (ICE). Reviews procurement requests for adequacy of justification, availability of funds, and compliance with policies and procedures. Explains specialized requirements to purchasing agents and contracting officers responsible for making purchases. Exercises delegated authority in obligating funds within prescribed limits. Incumbent manages administrative requirements for supplies, property and office moves.  Provides general administrative support related to office supplies, office property, or office moves.     


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GS-7: Applicant must be currently a  GS-7 in the Federal Service; or I have previously held a permanent GS-7; or have held a higher grade level.

GS-9:  Applicant must be currently a GS-9 in the Federal Service; or I have previously held a permanent GS-9; or have held a higher grade level.  





Under the COTA program, applications will be accepted from individuals who do not fully meet the basic qualifications requirements for this position, if the applicant has demonstrated the basic skills and competencies necessary for development and successful performance in the position being filled.  Under the COTA program, applicants that lack some portion of the qualification requirements will be assigned to a trainee position and placed on an individual training plan to make up for the difference between his/her own qualifications and the qualifications required for the target position.  Applicants may only enter COTA positions through lateral reassignment or voluntary change to lower grade (not by promotion).  Pay retention is authorized, if applicable.


PROMOTION POTENTIAL:  This is a Career Opportunities position with non-competitive promotion potential to GS-09.  Although promotion is neither guaranteed nor automatic, successful performance in the trainee position and completion of the training program will enable the trainee to be eligible for promotion to the target position (and each intervening grade level, if applicable).


LENGTH OF TRAINING:  Length of training will vary based on the development and ability of the individual to perform assigned duties and tasks at each grade level in the developmental plan as determined by the supervisor.


DEVELOPMENTAL PLAN:  A training plan (covering the entire training period) will be designed for the individual selected.  The plan will specify the developmental assignments involving on-the-job training as well as formal training courses, if applicable.  The training plan will correspond to the particular needs of the individual selected in order to meet the requirements of the target position (and each intervening grade, if applicable).  For more information on the COTA program, click here


Documenting experience:  In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description.  Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Conditions of Employment:


1. Additional Security and Background Requirements:  May be referred depending on the position being filled. If not previously completed, a background security investigation will be required for all appointees.  Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.  Failure to successfully meet these requirements may be grounds for appropriate personnel action.  In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time.  Applicants are also advised that all information concerning qualifications is subject to investigation.  False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.


2. All qualification requirements must be met by the closing date of the announcement.

3.Transportation, and relocation expenses will be paid: No


4. Bargaining Unit Position: Yes

5. Drug Screening Required: Yes

6. Recruitment Bonus may be authorized: No

7. Research position: No


8. Supervisory position: No


9. Promotion potential:  Yes, This position has promotion potential to GS-09.  Promotion to the next grade level is at management's discretion and is based on your meeting qualifications and time-in-grade requirements, demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and administrative approval.  Promotion to the next grade level is not guaranteed and no promise of promotion is implied.

10. Time in grade (TIG) must be met within 30 days of the closing date of the announcement.


Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are eligible for this job.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.  Please follow all instructions carefully. Errors or omissions may affect your eligibility.


Your qualifications will be evaluated and rated on the following competencies (knowledge, skills, abilities and other characteristics):


1. Knowledge of administrative procedures and policies.

2. Skill in oral communication.

3. Skill in written communication


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The Federal Government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


Career Transition Assistance Program (CTAP):  For information on how to apply as a CTAP eligible see  To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Wednesday, April 24, 2013 to receive consideration.

* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

* Click the Submit My Answers button to submit your application package.

* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 

* To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

* To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

Faxing Applications or Supporting Documents:

You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.

NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1. To fax your documents, you must use the following cover page and provide the required information.  The Vacancy ID is 874252.

2. Fax your documents to .

If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM (EST) onWednesday, April 24, 2013 to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

3. Fax the completed 1203FX form along with any supporting documents to .  Your 1203FX will serve as a cover page for your fax transmission.


Your Résumé - You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you use your own résumé, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed.

  1. A complete Assessment Questionnaire

  2. Other supporting documents:

  3.      - SF-50


For Résumé and Application Tips visit:


Note:  You may submit an unofficial transcript or a list of college courses completed indicating course titles, credit hours, and grades received.  An official transcript from an accredited educational institution is required if you are selected for the position.


The complete Application Package must be submitted by 11:59 PM (EST) on Wednesday, April 24, 2013.


CDC HelpDesk
Phone: (770)488-1725
Agency Information:
HHS CDC Center
1600 Clifton Rd
Atlanta, GA


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  We expect to make a selection within 45 days of the closing date of this announcement.

You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

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