This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Technology Specialist (Systems Analysis)

Department:Legislative Branch

Agency:Government Accountability Office

Job Announcement Number:GAO-13-ISTS-PT-IV-02

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$105,187.00 to $155,500.00 / Per Year


Friday, April 05, 2013 to Friday, April 19, 2013




Full-time - Permanent




1 vacancy - Washington, DC, USView Map


This vacancy is open to all U.S. Citizens, including status applicants (current and former federal government employees who meet certain conditions).  Click the following link for more information about status applicants  


The U.S. Government Accountability Office (GAO) supports the Congress in meeting its constitutional responsibilities to legislate, appropriate, and oversee the Federal government for the benefit of the American people. The GAO, commonly referred to as the investigative arm of Congress, or the congressional watchdog, is independent and nonpartisan. The GAO assists Congress in making informed decisions by providing information on policy and program issues, as well as by providing recommendations to make government more effective and responsive.

GAO's work is designed to address four common goals:

- to help the Congress address current and emerging challenges to the well-being and financial security of the American people;

- to help the Congress to respond to changing security threats and the challenges of global interdependence;

- to help transform the Federal government to address national challenges; and

- to maximize the value of GAO by enabling quality, timely service to Congress and by being a leading practices Federal agency.

Voted one of the best places to work in the federal government since 2005, we provide flexibilities and benefits to our employees.  We promote dynamic and forward-thinking workplace practices. We foster an inclusive work environment that emphasizes continuous learning, personal and professional development, and incentives for exceptional performance.  We promote equal opportunity for all staff without regard to age, disability, ethnicity, gender, religion, or sexual orientation.  GAO's success in embracing and leveraging the diversity of its employees is central to our mission of serving a diverse American population through its congressional representatives.

If you want to help form public policy, and you have exceptional analytical, communication, and collaboration skills, and can demonstrate high levels of initiative, then GAO is where you want to be!

To learn more about GAO please visit us on the web at


This position is located in GAO's Information Systems and Technology Services (ISTS). ISTS is GAO’s central provider of Information Technology services and is managed by the Chief Information Officer (CIO). ISTS includes the following functional areas: Budget, Acquisition and Contracting; Content Services, Customer Relations; Enterprise Architecture and Applications; Information Systems Security; Network Operations; Operational Readiness; Publishing and Dissemination; Telecommunications; and Web Services.


The incumbent of this position manages one or more projects spanning any or all of the functional areas of ISTS.  In working with GAO business customers such as Continuous Process Improvement Office (CPIO) and in collaboration with the appropriate ISTS functional areas, the employee plays a key role in moving GAO from a legacy environment of numerous non-integrated “point solutions” to a new consolidated Enterprise Architecture with an emphasis on the Engagement/Work Management Segment of the overall GAO Architecture. 



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    • Leads multi-disciplinary staffed project teams from across GAO in planning and executing all phases IT projects utilizing agile and traditional project management methodologies and techniques from project inception through completion.
    • Develops and present business cases and project proposals consistent with GAO and ISTS IT Governance and IT Investment processes.
    • Acts as a senior official liaison to GAO’s CPIO Office.
    • Collaborates with Enterprise Architecture Segment Leads, Budget Team, and Project Management Office in developing and maintaining project portfolio information.
    • Develops statements of work and task orders for commercial product procurements and/or contract labor services.
    • Leads documentation and prioritization of system requirements, development of system designs, development of transition/sequencing plans, development and execution of detailed quality assurance plans, development of system security plans and privacy impact assessments, and coordination with integrated assessment, service design, change management, service design, transition readiness, quality assurance, operational readiness, and customer support processes. 
    • Assesses and determines appropriate COTS, GOTS, Open Source tools in support of business requirements and consistent with GAO architectural standards/requirements.
    • Collaborates with business customers, CPIO, and Enterprise Architecture (EA), and Program Management Office (PMO) in the definition, capture, analysis, and reporting of cost, effectiveness, and efficiency measures.
    • Collaborates with the Enterprise Architecture & Applications team to develop transition plans that identify sequencing of planned system/initiative changes from current to target architectures by developing and updating the Enterprise Transition Plan, Segment Modernization Blue Prints, and Segment Roadmaps.
    • Defines and monitors achievement of performance measures by developing outcome-oriented performance measures to assess the impact of implemented process and system improvements.
    • Assesses results of performance measures, determines progress achieved, and develops action plans to make necessary improvements.


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    To qualify for this position you must have IT-related experience demonstrating each of the four competencies as described below:


    1) Attention to Detail - being thorough when providing oversight of information technology and conscientious about attending to detail in the application of IT policies and procedures;

    2) Customer Service - working with clients and customers (e.g., senior management officials, information technology personnel, research and development organizations, etc.) to assess technology needs, providing technical information or assistance, resolving IT problems, or satisfying expectations; knowledgeable about innovations in IT products and services; and committed to providing quality products and services;

    3) Oral Communication - expressing highly technical information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information; delivering technically authoritative and persuasive oral presentations; listening to others, attending to nonverbal cues, and responding appropriately; and

    4) Problem Solving - identifying technology problems; determining accuracy and relevance of information; and using expert judgment to generate and evaluate alternatives, and to make recommendations.



    In addition to possessing the four IT competencies listed above, applicants must also meet the following specialized experience and two selective placement factors below to qualify for this position at the PT-04 band level.


    Applicants must also have a minimum of one year (52 weeks) of specialized experience at the GS-14 grade level or equivalent band level in the Federal Service which has equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and is typically in or related to the position to be filled. 


    Specialized experience is defined as experience leading multi-disciplinary staffed project teams from across an enterprise in planning and executing all phases IT projects utilizing agile and traditional project management methodologies and techniques from project inception through completion.


    Selective Placement Factor 1: Experience  applying strong leadership, collaboration, analytical, technical, and communication skills in order to guide executives, technologists, and users towards optimized enterprise-wide processes and solutions that provide timely, quality, and cost effective secure solutions utilizing authoritative data


    Selective Placement Factor 2: Experience using  the Government Auditing Standards Guide (Yellow Book) to implement business rules and process improvements in compliance with published guidance. 





    If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Follow all instructions carefully as incomplete answers, errors, or omissions may affect your rating. Your rating will be invalid if you fail to include a narrative reply to any vacancy question(s) that requires further explanation or your reply is "see resume."

    Veterans Preference applies to this announcement.  For more information regarding veterans preference please visit
    To preview questions please click here.


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    Individuals selected will be eligible for a full range of federal employment benefits including vacation and sick leave, retirement coverage and Thrift Savings Plan, and health and life insurance. A complete list of benefits is available on the web at">


    Other Conditions of Employment:

    Travel expenses related to the hiring process will not be paid.  

    Relocation expenses will not be paid.

    Frequent travel may be required.

    Selectee may be required to file a financial disclosure statement.

    Selectee must be able to meet and maintain suitability requirements.


    Certain GAO work may involve accessing classified national security information or working within facilities that require a security clearance for unescorted entry. To be assigned to certain mission teams, perform on a classified engagement, and/or access these facilities, employees must be eligible for a national security clearance. There are a number of factors that can affect eligibility for a national security clearance, including, for example, holding citizenship or receiving privileges such as a passport from any countries outside the United States. Individual mission team assignment is determined by GAO.


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    Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.

    You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.

    Step 1: Click on the "APPLY ONLINE" button on the right side of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. If you are not registered with USAJOBS, click on the "create your account now!" button to obtain access and electronically build your resume.  You will not be able to begin the actual job application without first having a resume built (not uploaded) in the USAJOBS system.  Resumes that are uploaded into USAJOBS will not successfully transmit into GAO's application system.

    Step 2: Once you submit your resume, you will be redirected to the Career Connector website to complete the application process. If this is your first time in Career Connector, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

    Step 3: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Click on "Submit" after you have completed your application. Once you have submitted your application, you can check your status online through your Career Connector or MY USAJOBS account.

    Step 4: Career Connector offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.

    (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.

    (2) You may electronically upload a document directly from your computer to your application.  Be certain to review your complete application for confirmation the document uploaded and click on "Finished" to be returned to USAJOBS.

    (3) You may follow the "Faxing Supporting Documentation" instructions within the online application, which will provide the necessary cover sheets for each of your documents so that they will be correctly submitted. The fax number will be available on the cover sheet.

    Please note that each cover sheet and corresponding document must be faxed separately.  Be certain to review your complete fax transmittal confirmation to ensure that all pages have been received.

    IMPORTANT NOTE:  If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them.  If you try uploading them individually, only the last one sent will be visible in our system.  Likewise, if sending them by fax, be sure and include both of them behind the respective fax cover sheet and send them as one fax.  If you send them individually with the same cover sheet, each one will overwrite the other.  Finally, if you upload a document, e.g. your undergraduate transcript, do not also fax that same document (or fax another undergraduate transcript), because whichever one you send last will be the only one that is visible in our system.  If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.

    Your complete online application and any required supplemental documentation (e.g., DD-214, SF-50, etc.) must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.

    If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE 5 PM ON THE CLOSING DATE. For all technical issues encountered after 5 PM on the closing date, please contact  Requests for extensions will not be granted.

    GAO provides reasonable accommodations to applicants and employees (and interns) with disabilities.  To request an accommodation, please email or call Tammy Stenzel, Disability Program Manager, on (202)-512-3139.


    Status Employees.  Current or former federal employees must submit their most recent Notification of Personnel Action showing Tenure(SF-50 or equivalent) and Type of Service (competitive/excepted). If you are a current federal employee, you must also submit a copy of your most recent performance appraisal.

    Veterans Hiring Authorities and/or Veterans Preference.  Veterans must submit adequate proof of active service in the Armed Forces (i.e., Member 4 copy of the DD-214, which indicates Character of Service). To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring.

    Disabled Applicants.  If you are applying under the Schedule A hiring authority for people with disabilities, you must submit proof of disability and a certification of job readiness.


    Leah Johnson
    Phone: 202-512-9791
    Fax: 000-000-0000
    Email: JohnsonLt@GAO.Gov
    Agency Information:
    441 G Street NW
    Room 1157
    Washington, DC
    Fax: 000-000-0000


    After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications and determine your rating and/or ranking. Your assessment questionnaire and resume will be used to complete this analysis, so please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.  

    If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered and we will notify you in writing.

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