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This Position Is No Longer Available

Job Title:  Supervisory Information Technology Specialist
Agency:  Smithsonian Institution
Job Announcement Number:  13A-CR-298583-TRF-FSG

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$105,211.00 to $136,771.00 / Per Year
Monday, April 01, 2013 to Monday, April 22, 2013
Full-Time, Permanent - Indefinite Trust Appointment.  This is not a
Federal position.
FEW vacancies - Washington, DC, US  View Map


This position is open to all candidates eligible to work in the United States.


This position is located in the Smithsonian Institution's Freer Gallery of Art and the Arthur M. Sackler Gallery (FSG), Network Services Division.  The incumbent serves as the head of Digital Access and Outreach with responsibility for long-range planning, direction and implementation of the museum's' digital strategy.  The incumbent reports to the Director of the FSG.

The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery."


  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service.


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  • Oversees operations of the Digital Access and Outreach offices implementing technology strategy and leading digital initiatives.
  • Advises leadership about new web technologies, new media products, and new ways to build and extend the Freer/Sackler brand into the virtual environment.
  • Develops and leverages a wide network of external contacts and partnerships to advise and assist the museums.
  • Advises on the technical architecture, standards, and tools required to manage the digital assets of the museums.
  • Supervises a staff of eleven or more.
  • Responsible for the budget: determines program resources needed to achieve museum priorities.


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Experience: One year of full-time experience at or equivalent to  the Grade-13 level that is close or similar to the work of this job. The experience includes providing direction, implementation, and management of a museum's digital strategy to include information technology (technological resources and infrastructure), web (including mobile sites), social media, apps, multimedia (video, augmented reality, etc.) and educational technology for use in the galleries and online.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Note:  Your qualifying experience must also demonstrate each of the following as it relates to the position:  

•    Attention to detail
•    Customer service
•    Oral communication
•    Problem solving

Qualification requirements must be met within 30 days of the job announcement closing date.


Your resume will be used to evaluate your experience, education, and/or training that address the competencies below:

  • Knowledge of digital access and outreach within a museum.
  • Skill as a conceptual strategic planner.
  • Skills in oral communication and collaboration.
  • Skill in conducting cost/benefit analysis and assessing emerging technologies.
  • Skill in supervising/managing a staff.
  • Ability to manage and prioritize a portfolio of projects.

Important Note:
Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience.

Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

To preview questions please click here.


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The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options. Please see Benefits at for a complete description.


Please see Benefits at for a complete description.


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Click on the "Apply Online" button on the upper right side of the page. Please Note:
  • You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
  • You may submit required documents by uploading them online during the application process; OR You may manually fax required documents. Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
  • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
  • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.


Your application package should include the
following documents:
  • Detailed resume created in the USAJOBS Resume Builder.

  • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify.  If selected for the position, you must provide an official transcript before appointment.
  • Proof of U.S. accreditation for foreign
    study, if applicable.


Connie Royal
Phone: 202-633-6342
Fax: 571-258-4052
TDD: 202-633-6409
Agency Information:
Office of Human Resources
POB 37012, 600 Maryland Avenue, MRC 517
Suite 5060
Washington, DC
Fax: 571-258-4052


At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into and selecting the tab "My USAJOBS;" e-mailing; or by contacting the Office of Human Resources Representative listed. Additional Information:
  • Tips on applying for Smithsonian jobs are available at
  • The Smithsonian does not pay relocation expenses.
  • The Smithsonian embraces diversity and equal employment opportunity (

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