This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Customs and Border Protection Officer

Department:Department Of Homeland Security

Agency:Customs and Border Protection

Job Announcement Number:CBPO 13-1

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$31,315.00 to $38,790.00 / Per Year

OPEN PERIOD:

Monday, July 29, 2013 to Wednesday, October 09, 2013

SERIES & GRADE:

GS-1895-05/07

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

12

DUTY LOCATIONS:

Few vacancies in the following location(s):
CBP - Southwest US United States
CBP - Northwest US United States
CBP - Alaska United States
Honolulu, HI United StatesView Map
CBP - Northeast US United States
More Locations  (7)

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

CBP Securing America's Borders
Whether on the frontlines or serving behind the scenes supporting our mission, the men and women of CBP are dedicated to keeping America safe. CBP counts on them. Our Nation counts on them. Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?

CBP Mission Statement:
The Department of Homeland Security (DHS) components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.

Discover a challenging and rewarding career in the U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. CBP employees protect our Nation’s borders from terrorism, human and drug smuggling, illegal migration, and agricultural pests while simultaneously facilitating the flow of legitimate travel and trade.

As a CBP Officer you will interact with individuals from many countries, therefore, CBP encourages applicants who are proficient in foreign languages such as Pashto; Hindi; Arabic; and Persian to apply.  During the application process you will be given an opportunity to indicate your proficiency in languages used around the world including but not limited to East European; West European; Central Eurasian; and Southwest Asia.

CBP encourages Women, Minorities and Veterans to apply for an exciting career with Customs and Border Protection, for more information about CBP's mission, activities and careers, please visit our website at: www.cbp.gov

The video: Protecting America 24/7 - emphasizes the importance of CBP Field Operations' frontline role in helping CBP accomplish its mission. Watch it at: http://nemo.cbp.gov/ofo/protecting_america/pro_america.wmv


For more information and CBP’s mission, activities, and careers, please visit our website at: www.cbp.gov Our careers site also provides detailed information on the Customs and Border Protection Officer position at: 

http://www.cbp.gov/xp/cgov/careers/customs_careers/officer/

 

Follow U.S. Customs and Border Protection on Twitter @CustomsBorder

   

Vacancy Announcement CBPO 13-1 has been amended to extend the closing date to Wednesday, October 9, 2013.

 

NOTE: This announcement will close at 11:59 EDT on the closing date, or on the day we have received a sufficient number of applicants who have registered.  We recommend that you register as soon as possible to receive consideration.

This announcement is open nationwide for all 12 geographic regions; however, CBP has identified a critical need for Officers in the northwest and northeast regions of the United States – see “Geographic Locations” for more information

 

The Salary listed in this announcement is based on the Office of Personnel Management’s (OPM) General Schedule (GS) salary tables for the Rest of the United States (RUS). To find the salary for the location for which you are applying to go to: http://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2013/general-schedule/

KEY REQUIREMENTS

  • US Citizenship required
  • Age requirement, candidates must be referred before their 37th birthday
  • Background Investigation and successful Polygraph examination
  • No convictions of Misdemeanor Crime of Domestic Violence
  • Written exam, Medical and Physical Fitness exams, Drug test required, VBT
  • Will be required to carry a firearm, Valid state driver's license

DUTIES:

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Customs and Border Protection Officer’s primary responsibilities include:

• Enforcing customs, immigration, and agriculture laws and regulations;
• Detecting and preventing terrorists and weapons of mass destruction from entering the United States;
• Facilitating the flow of legitimate trade and travel;
• Conducting inspections of individuals and conveyances;
• Determining the admissibility of individuals for entry into the United States; and
• Preventing the illegal entry of individuals and prohibited goods and smuggling of illegal drugs and other contraband.


QUALIFICATIONS REQUIRED:

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You may qualify for the CBP Officer position based on education, experience, or a combination of both.

Experience Requirements for a GS-5 level: You must have at least three (3) complete years of general experience that requires the ability to meet and deal with people and the ability to learn and apply a body of facts. Examples of such duties include explaining administrative requirements and procedures to others and screening forms to ensure that they are completed properly in accordance with requirements. Positions involving lead and supervisory duties or operating a business should also have provided the required knowledge, skills, and abilities. The performance of predominately typing, filing, copying, messenger duties, or other purely mechanistic tasks, is not creditable as general experience, nor is experience in trades, crafts, or equipment operator work.

 

Experience Requirements for a GS-7 level: You must have one (1) complete year of specialized experience that entailed performance of substantive duties in inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status, or compliance/regulatory work. Inspections experience must have demonstrated the ability to apply specialized knowledge of the laws, regulations, and procedures for importing and exporting merchandise to and from the United States and/or law enforcement work at the local, State or Federal levels, which included dealing with persons suspected of entering the United States illegally. Compliance/regulatory work experience must have demonstrated the ability to collect, develop, and evaluate facts, evidence, and pertinent data in assessing compliance with or violations of laws, rules or regulations. Specialized experience is generally gained in the performance of the duties of the following kinds of positions in the private/public sectors: Inspector, Auditor, Analyst, Examiner, Administrator, and Investigator as well as some Technicians and Assistants.

 

Substitution of Education: If you do not have the work experience described above, four (4) academic years above high school leading to a bachelor's degree or a bachelor's degree from an accredited college or university can be substituted and is fully qualifying for the GS-5 grade level.  For the GS-7 grade level, one full year of graduate education in law or in fields related to law enforcement (e.g. criminal justice, police science, etc.) is qualifying.  You may substitute superior academic achievement for the experience required at the GS-7 level.  You must have completed the requirements for a bachelor's degree from an accredited college or university with a grade point average of 3.0 or higher on a 4.0 scale; class standing in the upper third of a graduating class or major subdivision; or membership in a national scholastic honor society.


Combining qualifying experience and education: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education.


 

Firearm Proficiency: Firearm proficiency is required for all CBP Officers and is part of the training provided at the academy after successful completion of pre-employment processes.

Current Federal Employees:  Current federal employees who apply to this announcement will be required to serve a probationary period in accordance with 5 CFR 315 and may be required to accept a change to lower grade which may reduce their salary based on Federal pay regulations.

Probationary Period:  All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Mandatory Completion of Basic Training: New CBP Officers will complete a paid pre-academy orientation for approximately 30 days at their home port  prior to attending (approximately) 17-19 weeks of paid training (class varies in length) at the CBP Academy located in Brunswick, GA. Your time at the Academy will be spent attending formalized classroom training and a rigorous participatory fitness training program. If you are not already involved in a physical fitness program, you may wish to begin exercising now to prepare yourself for the physical demands and requirements of the training.  Be sure to consult with your personal physician prior to engaging in a regular fitness program. Candidates selected for duty locations where they are required to be proficient in reading, writing, and speaking Spanish at the start of employment will be required to either pass a Spanish language proficiency examination or attend a 6-week long Spanish immersion class at the academy, which you must pass. New Officers must pass all three phases of CBP Officer Basic Training, including all of the pre-academy, basic academy, and post-academy training curriculum. Failure to successfully complete the training may be grounds for mandatory removal from the position. For more information on training at FLETC, please visit the web site at: www.FLETC.gov/.

Uniforms:  This position requires you to wear an officially approved uniform while in a duty status.

Shift Work:  This position requires regular and recurring shift work.  You must be willing and available to work rotating shifts. You may also be rotated between assignments and duty locations.

HOW YOU WILL BE EVALUATED:

You must pass the CBP Officer Entrance Examination. This examination contains three (3) sections -- Reasoning Skills, Writing Skills, and the CBP Experience record.  To be eligible, applicants must have a score of at least 70 (excluding veterans' preference points) on the written examimination.  If you take and fail the written examination you will not be able to retake it for one year.


If you meet the minimum qualifications, you will be placed in one of the following categories:


• Best Qualified:  Applicants possessing the type and quality of experience that substantially exceeds the minimum qualifications of the position.
• Very Highly Qualified:  Applicants possessing the type and quality of experience that exceeds, to a very considerable extent, the minimum qualifications of the position.
• Highly Qualified:  Applicants possessing the type and quality of experience that exceeds, to a considerable extent, the minimum qualifications of the position.
• Well Qualified:  Applicants possessing the type and quality of experience that marginally exceeds the minimum qualifications of the position and who demonstrate average proficiency in most of the critical competencies of the position.
• Qualified:  Applicants possessing the type and quality of experience that meets the minimum qualifications of the position.

Veterans with 5 point preference who meet the eligibility and qualification requirements are placed above non-preference eligible’ within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed at the top of the highest quality category depending on grade level.


BENEFITS:

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CBP offers competitive starting salaries and an attractive benefits package, including: health insurance, Thrift Savings Plan (similar to a 401(k)), Flexible Spending Account, retirement plan, life and long-term care insurance, Employee Assistance Program, personal leave days and paid Federal holidays.  Other benefits may include: tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers.  CBP is committed to employee development and offers a variety of employee training and development opportunities. For more information: http://www.cbp.gov/xp/cgov/careers/benefits_employees/overview_benefits.xml

Uniform allowance: CBP Officers receive a uniform allowance to offset the cost of purchasing the required CBP Officer uniform.



OTHER INFORMATION:

Polygraph: The CBPO position is a polygraph required position.  You will be required to successfully complete a favorable polygraph that takes approximately 4-6 hours to complete.  The results will be used to determine your suitability for the position. For more information on the polygraph examination please see the following link:
http://www.cbp.gov/xp/cgov/careers/apply/mandatory_back_invest.xml
Background Investigation: These positions are categorized as "Critical-Sensitive."  Prior to appointment, tentative selectees must undergo and satisfactorily complete a background investigation, which includes but is not limited to a Federal Bureau of Investigation (FBI) name and fingerprint check and a background investigation.  As part of the background investigation, you will be asked to submit a security questionnaire (SF-86).  The questionnaire will ask questions regarding education, residences, past and current employers, police records, financial situation, drug and alcohol usage, etc.  The background investigation will consist of, among other things, a personal interview, a check for past arrest records, a credit check, and interviews of employers and personal references.  This inquiry will cover your activities during the past ten years.  If your background includes past or present arrests, convictions, dismissals from previous jobs, outstanding debts and financial issues, excessive use of alcohol, violations of immigration laws, use of illegal drugs, and/or the sale and distribution of illegal drugs, you probably will be rated unsuitable for this position.  A history of problems in any of these areas may result in your disqualification for this position.

Age Requirement: Candidates must be referred for selection before reaching their 37th birthday in accordance with Public Law 110-161.  The age restriction does not apply if you are a veteran preference eligible. If you are serving or have served in a federal civilian law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d) you may have sufficient service to meet the requirement. There are no other exceptions to Public Law 110-161 allowed.

Residency:  If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for the last three years prior to applying to this announcement:

1. Resided in the United States or its protectorate or territories (excluding short trips abroad, such as     
vacations);
2. Worked for the United States government as an employee overseas in a federal or military capacity; or
3. Been a dependent of a United States federal or military employee serving overseas.

Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability/security determination.  Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, the church records for the applicant's overseas church missions, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas.

Misdemeanor Crime of Domestic Violence: The CBP Officer is a weapon-carrying position.  Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition.   If you have been convicted of a misdemeanor crime of domestic violence, you are not qualified for this position.  You will be required to certify whether you have ever been convicted of such an offense.  Providing false or fraudulent information is criminally punishable by fine or imprisonment (Title 18, U.S.C., Section 1001).

Drug Testing: Satisfactory completion of a drug test is a condition of employment into the position.  We will schedule, provide, and pay for the drug test.  Once employed, CBP Officers are subject to random and unannounced drug testing.

Medical Requirements: You must undergo and successfully pass our medical screening process.  We will schedule, provide and pay for the required basic medical examination.

Physical Fitness Screening: Due to the strenuous nature of the CBP Officer duties and the associated training programs, fitness tests have been developed and will be used to screen candidates for entry-level CBP Officer positions.  You will be required to pass the pre-employment fitness test (PFT-1) early in the pre-employment process.  The PFT-1 consists of a: (1) push-up test, (2) sit-up test, (3) side step test, (4) a lift/lower test (50 pounds), and (5) a 5-minute cardiovascular endurance step test or a 1.5 mile run. Approximately 30 days prior to your entrance on duty, you will be required to take a second pre-employment fitness exam (PFT-2).  The PFT-2 consists of a: (1) 220 yard run, (2) sit-up test, (3) push-up test, and (4) 1.5 mile run. For more information please visit: http://www.cbp.gov/xp/cgov/careers/customs_careers/officer/cbp_officer/

Interview Process: All candidates who pass the written test must take and pass a video-based test (VBT) and may be required to take and pass a face-to-face structured interview (SI).

Duty Locations: Applicants applying to this announcement will only be able to select one geographic region.  Positions may be filled at any CBP port of entry within the regions. You must be willing to work at any duty location that falls within that region’s jurisdiction.

• Southwest - (to include but not limited to the following locations) Laredo, El Paso, Fabens, Brownsville, Del Rio, Eagle Pass, Pharr, Progreso, Presidio, Rio Grande City, and Roma, Texas; Andrade, Calexico, Otay Mesa, San Ysidro, Tecate, and San Bernardino, California; and the States of Arizona, and New Mexico
• Texas East – (to include but not limited to the following locations) Houston, Galveston, Dallas, Amarillo, Corpus Christi, Lubbock, Midland, Freeport, Port Arthur, and San Antonio, Texas
• Northwest/Northern Border - States of Washington, Idaho, Montana, North Dakota and Minnesota
• West Coast - (to include but not limited to the following locations) San Francisco, Sacramento, Oakland, Los Angeles, and Long Beach, California; and the States of Nevada and Oregon
 Midwest – States of Illinois, Indiana, Iowa, Kansas, Missouri, Nebraska, Oklahoma, South Dakota, Arkansas, Wisconsin, Wyoming, Ohio, Colorado and Michigan
• Northeast- (to include but not limited to the following locations) Erie and Pittsburgh, Pennsylvania; Buffalo, Rochester, Syracuse, Albany, Alexandria Bay, Champlain, and Ogdensburg, New York; and the States of Vermont, New Hampshire, Connecticut, Rhode Island, Massachusetts and Maine
• Central/East Coast - (to include but not limited to the following locations) Queens/JFK, New York; Philadelphia, Pennsylvania; and the States of Maryland, Delaware, New Jersey, Virginia, and West Virginia
• Southeast - States of Alabama, Georgia, Louisiana, Mississippi, Tennessee, North Carolina, South Carolina, and Kentucky  
 Florida – Florida, Puerto Rico, St. Thomas, VI and St. Croix, VI
• Pacific  - Guam and Northern Mariana Islands
• Alaska
 Hawaii

Relocation expenses: Relocation expenses will not be paid.  To compare cost of living data, calculate mortgage scenarios, or gather information on communities and school districts, please visit the website: http://www.relocationessentials.com/aff/lifecare/tools/salary/col.aspx

Direct Deposit: All agency employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.

Equal Employment Opportunity: U.S. Customs and Border Protection (CBP) is an Equal Opportunity Employer. All candidates will be considered regardless of their race, color, religion, sex, national origin, age, sexual orientation, protected genetic information, status as a parent, lawful political affiliation, marital status, physical/mental disability (if not a job factor), membership or non-membership in an employee organization, or any other non-merit factor.

Reasonable Accommodations: CBP provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If a reasonable accommodation is needed for any part of the registration and hiring process, applicants should contact the office scheduling them for that portion of the process.



HOW TO APPLY:

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In order to begin you application you will need an active USA Jobs account.  We strongly encourage you to create a USA Jobs account or log into your USA Jobs account before you apply.  In order to create an account or to log into your account go to www.usajobs.gov and click on “My Account” at the top of the page and follow the prompts .  Once you have logged into your account search for this vacancy announcement using the announcement number (CBPO 13-1) or control number (340829700).  Once you open the announcement click the "Apply Online" button and follow the prompts.  This announcement closes at 11:59 pm Eastern Standard Time on Wednesday, October 09, 2013 or at 11:59 pm EST on the day that our staffing needs are met, whichever comes first.  Applications will NOT be accepted after that date and time.  We recommend that you apply as soon as possible in order to ensure consideration.

 

Pre-Test: Applicants will be directed to a pre-test for the CBP Officer position.  The pre-test provides insight into how well you might do on the CBP Officer exam. 

We believe that proper test preparation is essential for the successful candidate and suggest that you take time to carefully read the study guide before you begin the application process.  You may download the guide from our website at:  www.cbp.gov/xp/cgov/careers/study_guides/guides_supervisory/entry_guide/

Written Exam:  A written exam will be administered to all individuals who successfully complete the application process. The test itself takes about five (5) hours and contains three (3) sections -- Reasoning Skills, Writing Skills, and the CBP Experience record. You must obtain a combined rating of at least 70. Test scores are good for one year. Applicants who take and fail the written exam will not be able to retake the examination for 1 year; in addition, a CBP Officer announcement must be open to apply. 

You ARE required to bring the CBP Officer test admission notice and a government-issued photo ID with you to the written exam.

Applicants will be instructed on how to submit their complete application package during the application process.  Please see the “Required Documents” section for additional information.  Applicants who successfully complete the application process will be scheduled for the written examination by the Office of Personnel Management.


Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligible:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf To be considered well qualified under CTAP/ICTAP, you must be placed in the Best Qualified category for this position, as described above.  In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement



REQUIRED DOCUMENTS:

• Resume:  A resume is required and must be in English.  It must contain your full name, address, phone number, the last four digits of your Social Security Number, a detailed description of your duties and the dates you performed them (MM/DD/YY), as well as your work schedule, hours per week, and salary. 
• Transcripts: Transcripts are required if basing any part of your qualifications on education and must be submitted in English.
• If you are claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP): You must submit a separation notice; SF-50B; a current (or a last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
• Proof of Veterans' Preference: If you are tentatively selected and you claimed veterans' preference, you will be required to submit proof of eligibility (DD-214, Certificate of Release or Discharge) with the required application forms. Applicants claiming 10-point preference must also submit Standard Form 15, as well as the proof requested on the back of the Form. For further information on whether you are eligible for veterans' preference, please visit: http://www.fedshirevets.gov/job/vetpref/index.aspx
• OF-306 “Declaration for Federal Employment”
• CBP Officer Agreements: If you successfully pass the entrance exam your Notice of Results (NOR) will have further instructions on where to obtain these documents.
• Age Requirement documents: If you are over the age of 37 you will need to supply proof you are eligible for the position of CBP Officer. Veterans’ preference, SF-50 etc.


You will be required to upload your documents to USA Test Manager at the following website AFTER successfully passing the entrance exam: https://usatestmanager.gov/.  OR you may fax your documents to USA Test Manager.  You must use the fax cover sheet found at: https://staffing.opm.gov/pdf/usascover.pdf and fax to (478)757-3144.  You must indicate VIN LN836289 on the fax cover sheet or your documents will not be properly uploaded.

AGENCY CONTACT INFO:

CBP Officer MHC OFO DEU
Phone: (952)857-2927x2
Email: CBPHIRINGDEUCBPO@CBP.DHS.GOV
Agency Information:
CBP Entry Level OFO OBP
5600 American Blvd
Bloomington, MN
55437-1450

WHAT TO EXPECT NEXT:

Once you have completed the application process and passed the CBP Officer exam, your name will be added to the CBP Officer inventory.  You will be considered for future openings in “category order" in accordance with veterans' preference regulations.  As referrals are made in the geographic region you selected and your category is reached, you will be referred for a position.  If you are referred you will be placed in the pre-employment process and you will be emailed instructions on what to expect next. Your name will be removed from the inventory. There is no guarantee that everyone on the inventory will be referred for a position.

If you are already in the pre-employment process for a CBP Officer position and you reapply under this announcement and subsequently are referred for a position, your new referral will replace any existing CBP Officer referral regardless of region for which you are currently in process, and may delay your pre-employment processes.


The Office of Personnel Management and the Minneapolis Hiring Center use e-mail to communicate with applicants; therefore, it is important to ensure your e-mail address and all other contact information is kept current.  We also encourage applicants to check their e-mail account frequently (e.g. once a week) during the pre-selection process, to include their spam or junk mail folders.

 

Applicants who receive a referral will be offered an opportunity to sign up for new customer service option of receiving Text Messages to remind them of upcoming appointments and due dates as they move through the pre-employment process. Text messaging is a courtesy service and will not replace official means of communication with the applicant.


CBP uses E-Verify to validate all newly hired applicants' ability to work legally in the United States.  To learn more about E-Verify, please follow this link: http://www.dhs.gov/e-verify

Additional Duty Location Info

Few vacancies in the following locations:
CBP - Southwest US United States
CBP - Northwest US United States
CBP - Alaska United States
Honolulu, HI United StatesView Map
CBP - Northeast US United States
CBP - Florida and Carribean United States
CBP - Midwest US United States
CBP - Southeast US United States
CBP - East Texas United States
CBP - West Coast United States
CBP - Central East Coast United States
CBP - Pacific United States

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Job Announcement Number:

CBPO 13-1

Control Number:

340829700