This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Technology Specialist

Department:Department Of State

Agency:Department of State - Agency Wide

Job Announcement Number:A-2013-0059

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$89,033.00 to $115,742.00 / Per Year

OPEN PERIOD:

Friday, March 29, 2013 to Wednesday, April 17, 2013

SERIES & GRADE:

GS-2210-13

POSITION INFORMATION:

Full-Time - Permanent

PROMOTION POTENTIAL:

13

DUTY LOCATIONS:

1 vacancy - Washington DC Metro Area, DC, US

WHO MAY APPLY:

Open to all U.S. citizens "You are encouraged to read the entire announcement before you submit your application package. Your application may not get full consideration if you do not follow the instructions as outlined." "More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur."

JOB SUMMARY:

The men and women of the US Department of State with their skills, character and commitment to public service, are the backbone of America's diplomacy. Civil Service employees support the foreign policy mission from offices in Washington, DC and worldwide. Join us in helping to shape a freer, more secure and prosperous world as we formulate, represent and implement US foreign policy. Choose from hundreds of career possibilities - there's something for everyone!

This position is located in Application Development Management (ADM) and Quality Assurance (QA), Information Technology Services Division, Executive Office, Bureau of Administration. A/EX/ITS provides the full range of information technology services to the Bureau of Administration and other high visibility State Department sites Domestic and Overseas. In these positions, the incumbents plan and conduct varied computer management and information technology (IT) analyses, studies and evaluations. The supported organizations have technically complex program elements that are diverse in their missions and requirements and the incumbent must be aware of, and knowledgeable about, the entire range of their assigned functions in order to serve as an IT project manager, managing the full range of information technology services for assigned organizations.

KEY REQUIREMENTS

  • Incumbent will be subject to random drug testing.
  • One year probationary period, unless excepted by regulation.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • U.S. Citizenship is required.
  • Relocation expenses will NOT be paid.

DUTIES:

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As an IT Specialist your typical work assignments will include:

Planing and directing major IT systems projects, using varied contractors, business unit functional experts and other appropriate stakeholders. 

Analyzing, assessing, and evaluating government and commercial off-the-shelf applications; modifications to current applications; full in-house development; and file, database, web, data communications, and other IT trends in light of user business processes, requirements, and future plans. 

Providing hands-on technical advice and expertise for a wide range of complex IT policy issues related to configuration management. 

Coordinating the operation and maintenance of hardware and software used by supported business units, including major and mission-critical applications used by the Department, Bureau, other federal agencies.

Developing and managing the development of functional and user requirements.  Analyzes, assesses, evaluates, develops, and directs the development of substantive recommendations and studies regarding such requirements. 

 


QUALIFICATIONS REQUIRED:

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Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement.  Education may only be substituted in accordance with the Office of Personnel Management (OPM) Qualification Standards Handbook.  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order to be credited towards qualifications.
Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States.  It is your responsibility to provide such evidence when applying.  Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials.

Applicants applying for the GS-13 grade level must meet the following requirements:Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

  1. Attention to Detail -The IT project manager utilizes the Project Management Book of Knowledge and how to apply the principles and discipline to properly manage an IT project and the ability to apply corrective action for IT projects that have strayed off-course.
  2. Customer Service - The IT project manager emphasizes customer service in every aspect of the position; without customer service, the office won't have a project to manage.
  3. Oral Communication - The work requires expert communication skills via written and oral communication, and in making on-site presentations to senior officials.
  4. Problem Solving - The IT project manager has knowledge of a broad range of IT disciplines (e.g. systems analysis, policy and planning, configuration management, systems architecture, software engineering, etc.) including state-of-the-art technologies which allows him/her to evaluate, plan, and design hardware and software solutions; resolve complex IT and systems issues; assess the impact of new technology on current systems; recommend policies and processes; and support the full range of IT and information management functions assigned.

AND
Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

Experience with the Project Management Book of Knowledge and how to apply the principles and discipline to properly manage an IT project and the ability to apply corrective action for IT projects that have strayed off-course. 

Experience in a broad range of IT disciplines (e.g. systems analysis, policy and planning, configuration management, systems architecture, software engineering, etc.) including state-of-the-art technologies which allows him/her to evaluate, plan, and design hardware and software solutions. 

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
There is no substitute of education for specialized experience for the GS-13 position.


.

HOW YOU WILL BE EVALUATED:

Your application will be evaluated and rated under the Category Rating and Selection procedures.  Based on your responses to the job-specific self-assessment questions, eligible candidates are placed for selection consideration into one of three pre-defined quality categories as described below:
Highly-qualified Category - In addition to meeting minimum qualifications for the position, candidates must fully demonstrate proficiency in all major aspects of the position.  
Well Qualified Category - In addition to meeting minimum qualifications, candidates must demonstrate proficiency in some but not all of the major aspects of the position.
Qualified Category - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of knowledge, skill and ability of the position.
Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
Ability to manage IT assets and resources

Ability to manage and complete long-term projects.

Ability to apply knowledge to formulate, present and execute budgets Knowledge of information technology specialty areas (e.g., application systems design, database management, computer equipment, software, systems).

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience(s) and education (if applicable) as it relates to this job opportunity.  In order to fully evaluate your application and receive proper credit, your resume should include: (1) paid and non-paid experience, job title, dates held (month and year for qualifying purposes to receive credit), number of hours worked per week, and salary (2) knowledge of the subject matter and technical skills pertinent to this position; (3) specific duties performed that fully detail the level and complexity of the work; and (4) names and phone numbers of your current and/or previous supervisor(s). Your resume should contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying.  This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of consideration.  For tips on writing your resume, please visit the USAJOBS Resource Center.

If, after reviewing your resume and self-assessment questionnaire responses and a determination is made that you have inflated your qualifications and/or experience, a score will be manually determined that reflects your documented experience.  This may result in a lower score, which may also eliminate you from consideration for this position.

Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each pre-defined quality category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent (i.e., CPS and CP) must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.

Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated "Well Qualified" for the position to receive consideration for special priority.

Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this announcement.  Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.


To preview questions please click here.


BENEFITS:

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The Department of State offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. In addition to these benefits, we also offer the Student Loan Repayment Program, Child Care Centers, Child Care Subsidy, Flexible work schedule, Transit Subsidy Program. For additional information on Federal benefits click here.

OTHER INFORMATION:

SOCIAL SECURITY NUMBER - Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name.  As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks, and others who may know you.  Failure to provide your Social Security Number on your application materials will result in your application not being processed.
SELECTIVE SERVICE - If you are a male applicant born after December 31, 1959, you must certify at the time of appointment that you have registered with the Selective Service System, or are exempt from having to do so under Selective Service law.
REASONABLE ACCOMMODATION - This agency provides reasonable accommodations to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Employee Relations, Disability/Reasonable Accommodations Division, at (202) 261-8180.  The decision on granting reasonable accommodation will be on a case-by-case basis.
EQUAL EMPLOYMENT OPPORTUNITY - The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

HOW TO APPLY:

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Please carefully read all the instructions before you begin the application process. To apply for this position, you must submit a resume and an on-line application through the Office of Personnel Management's (OPM) application system, USAJOBS. The information you provide in your Federal resume will become part of your application and will automatically be transferred to the Department of State's Gateway to State application system when you apply on-line. You have until 11:59 p.m. Eastern Time on the closing date of this announcement to complete the following four-step application process: To begin the online process: STEP 1: Select the "Apply On-line" button at the bottom of this page and follow the instructions provided. STEP 2: Submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience and education (if applicable) that addresses the KSAs/competencies listed above under the "How You Will Be Evaluated" section. Cover letter is optional. If you submit a cover letter, you must also submit a resume. You may either use USAJOBS Resume Builder to create a resume or upload your own; whichever option you choose, your resume must contain the information outlined in the Applying for a Federal Job pamphlet (OF-510) http://www.careers.state.gov/forms/of0510.pdf. STEP 3: Answer the job-specific self-assessment questions online through the Gateway to State automated application system. These questions will be used to evaluate your qualifications and experience for this job. Review your resume to ensure that it supports your responses to the on-line job specific self-assessment questions and the KSAs/competencies listed under the "How You Will Be Evaluated" section. STEP 4: Submit all required documentation, that is applicable to you, listed in the required documents section of this announcement to our automated system "Gateway to State" prior to the closing date of this announcement. For instructions on how to view the status of your supporting documentation, please click here. Technical assistance with your on-line application can be obtained by contacting the Help Desk at mgshelp@monster.com OR by calling (866) 656-6830 or (703) 269-4944 between the hours of 7:00 a.m. and 7:00 p.m. Eastern Time. NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Please contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. Eastern Time, at least two working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. Eastern Standard time (EST) on the closing date of this announcement. NOTE: Paper applications and information sent by mail WILL NOT BE ACCEPTED.



REQUIRED DOCUMENTS:

All required documents listed below must be submitted to our automated system "Gateway to State" by 11:59 p.m. Eastern Time on the closing date of this announcement. See Step 3 under "How to Apply." 1. Resume - your resume must contain information sufficient to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this vacancy announcement for each grade level(s) for which you are applying. Insufficient information will result in an ineligible rating. Your resume must contain the information outlined in the Applying for a Federal Job pamphlet (OF-510) http://www.careers.state.gov/forms/of0510.pdf and highlight your most relevant and significant work experience and education as it relates to this job opportunity to include the starting and ending dates (month/year) when this experience and education (if applicable) was obtained. For tips on writing your resume, please visit http://www.usajobs.gov/EI/resumeandapplicationtips.asp#icc. 2. Online job specific self-assessment questionnaire through the Department's automated system "Gateway to State". 3. Transcripts - if you are qualifying based on education OR if there are mandatory education requirements listed under the Qualifications and Evaluations section, you MUST submit a copy of your college transcript with your application. If selected, an official college transcript will be required to verify education prior to employment. 4. Veterans Preference - If claiming veteran's preference, you should indicate the type of veteran's preference you are claiming on your resume. For 5-point veteran's preference, you must provide a copy of your DD-214 Certificate of Release or Discharge from Active Duty (Member Copy #4), official statement of service from your command if you are currently on active duty, or other official documentation (e.g. documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. Your DD-214 must show the type of discharge and dates of active duty. If the appropriate copy of the DD-214 is not submitted and the discharge status is not confirmed, you will not receive credit for the claimed active duty military service. For 10-point veteran's preference, you must submit a SF-15 Application for 10-point Veteran Preference http://www.opm.gov/forms/pdf_fill/SF15.pdf and any documentation required by this form to support your claim. These documents must be submitted before 10-point preference can be awarded. If we cannot verify your 10-point preference status, you will receive 5-point preference if veterans' preference requirements have been met. For further information regarding Veterans visit: http://www.opm.gov/veterans/html/vetguide.html. To gain access to your DD214 online, please visit: http://www.archives.gov/veterans/military-service-records/get-service-records.html If you are still on active duty, you MUST submit a statement of service from your unit, which states the date you entered active duty, the date you are separating, and the campaign medals you have received. 5. If you are qualifying based on other criteria listed under the Qualification Section of this announcement, you MUST submit the required supporting documentation (certificates, certifications, panel recommendations, etc.) with your application by the closing date of this announcement. 6. CTAP/ICTAP eligibles must submit a copy of the appropriate documentation, such as a RIF separation notice, certificate of expected separation, Standard Form 50 Notification of Personnel Action stating you were separated by RIF, OR a letter from your agency documenting your priority consideration status, with your application package. (See links below.) ICTAP Considerations CTAP Considerations SUBMIT ONLY the requested/required documents that are applicable to you. Failure to submit any of the required documents or the information you submit is insufficient to verify your eligibility, will disqualify you from being considered for this position. The documents must be submitted by the closing date of this announcement.

AGENCY CONTACT INFO:

Tami Allen
Phone: 703-875-7003
Fax: 000-000-0000
Email: Allentt@state.gov
Agency Information:
U.S. Department of State
1000 Wilson Blvd
Suite 1200
Attn: A/EX/HRD
Arlington, VA
22209
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

After all application packages have been received, we will review your resume to ensure you meet the basic qualification requirements. After we review and evaluate all applications, the most highly qualified candidates will be referred to the hiring manager for further consideration and possible interviews. After a tentative job offer, we will conduct a suitability and or security background investigation. You will be notified up to four times during the hiring process: 1. Upon receipt of your application. 2. Upon minimum qualification determinations. 3. After the certificate is issued. 4. After final selection is made. For instructions on how to view the status of your application, please click here .


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Job Announcement Number:

A-2013-0059

Control Number:

340807200