In order to meet the minimum qualifications for this SUPPORT SERVICES SPECIALIST position, you must meet the following criteria.
Experience, education or training in administrative,professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning, organizing work, and skill in dealing with others in person-to-person work relationships. Experience using computer and automation systems.
Must have atleast 24 months experience in dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved. Experience planning and directing a variety of clerical operations. Experience using methods and procedural steps, and working under general instructions to meet the objectives of support services programs.
SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE:
A maximum of 12 months of the required experience may be substituted by successful completion of undergraduate study in an accredited college or university at the rate of 30 semester hours for 12 months of experience. The education must have been in fields directly related to the type of work of the position.
Candidates will be evaluated on the basis of the KSA's listed below. Applicants are encouraged to address the KSA's in their application or resume or by submitting a supplemental statement with their application. Written response to each KSA will ensure that specialized experience criteria is recognized and credited.
1. Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.
2. Knowledge of the theory and principles of management and organization, including such administrative practices and procedures common to organizations as those pertaining to channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records.
3. Incumbent must possess and exercise in-depth knowledge of:
-the organization, programs, missions, and functions of an ANG Air Operations Group;
-all facets of an Air Force Air Operations Center (AOC), Joint Air Operations Center (JAOC), and Combined/Coalition air
Operations Center (CAOC) for the purpose of providing information management support to AOC operations.
-the Air Tasking Order Process, apportionment decisions, and air employment guidance for the purpose of assisting in
developing Air Tasking Orders (ATOs);
-major issues, program goals, objectives, work processes, and administrative operation of an Air Operations Group.
-Initial Qualification Training (IQT), Mission Qualification Training (MQT), and Continuation Training (CT) requisites outlines in
applicable AOC AFI's and related MAJCOM directives related to training of IM personnel supporting the UTC;
-AOC command and control computer systems used by MAJCOMS, NATO, and coalition forces that unit IM personnel train
with in support of the operations and training requirements of the AOC augmentation mission;
-military and civilian technician personnel systems and programs and proficiency in form accomplishment including unit
accession, promotion, and retention procedures as they relate to personnel morale and advancement opportunities and
boundaries and standards of legal and ethical conduct, on an as-required basis;
-technologically advanced and independent computer systems to include the Microsoft Office, the Integrated Deployment
System (IDS), and such automated systems as the parent service acquires and distributes to ANG units;
-the responsibilities of the in-garrison and deployed Orderly Room operations;
-classified messaging, receipt, storage, distribution, destruction regulations and procedures; and
-means of access to electronic informational resources and training to include the Air Force Electronic Publications
Library and other internet sites for regulatory and procedural reference.
MILITARY REQUIREMENTS: Selected candidates will be required to be in a compatible military grade and assignment prior to the effective date of placement.
Compatible Military Assignments:
3D0X1, 3D1X1, 3D0X2, 3S0XX, 3S2XX
YOU MUST ALREADY BE A MEMBER OF THE NEW YORK AIR NATIONAL GUARD TO BE ELIGIBLE TO APPLY FOR THIS POSITION.
PLEASE NOTE: In order for your application to be considered, you need to submit the following document:
(Resume must have a from and to date for each position worked in. The date must be month and year. Ex: 02/2012
HOW YOU WILL BE EVALUATED:
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow instructions carefully. Errors or omissions may affect your rating and eligibility.
All qualified applicants will be forwarded to the selecting official, unless there are more than seven qualified applicants. In this case, the evaluation procedures in DMNA PAM 690-4, Chapter 5 will be used to further screen candidates prior to referral. A panel of three members will be appointed to rate the candidates using the KSA factors. Experience will be evaluated in terms of type and quality in relation to the requirements of the position. Length of service or experience will only be used when there is a clear relationship with quality of performance or when necessary to break ties when all other ratings are equal.
Following the determination of basic eligibility of the candidates as outlined in DMNA PAM 690-4, Chapter 5, qualified applicants will be referred to the selection official in the following sequence:
1. Category I: All excepted service technicians in the New York Army National Guard for Army technician vacancies and all excepted service technicians in the New York Air National Guard for Air technician vacancies, working at the location specified in the job announcement where the vacancy exists.
2. Category II: All currently employed excepted service technicians in either the New York Army or New York Air National Guard.
3. Category III: Qualified members of the New York National Guard (Army or Air), to include AGR personnel and temporary and Indefinite technicians, or other individuals who are willing to become members of the New York Army or Air National Guard.
* If there are fewer than three qualified applicants in Category I, then qualified applicants from Category II, III will be forwarded to the selection official, in sequential order, to provide at least three qualified applicants.