GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, equivalent to at least the GS-12 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must also have experience performing the following duties:
- Preparing and maintaining files documenting patterns or trends for use in providing feedback to supervisors and management or to identify training needs.
- Planning and implementing quality improvement projects to develop, document, and implement effective and efficient cost saving soloutions.
- Analyzing program needs, recommending policies and formulating procedures for local offices and managers.
- Preparing reports regarding Quality Assurance activities and accomplishments for submission to appropriate offices
There is no educational substitution at this grade level.
Probationary Period: You may be required to serve a probationary period of 1 year.
The qualifications for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Friday, April 05, 2013).
TRAVEL: Frequent travel may be required.
HOW YOU WILL BE EVALUATED:
We will review your résumé and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will place you in one of three categories based on your responses to the on-line questionnaire regarding experience, education and training.
- Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
- Well-Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
- Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
The assessment questionnaire is designed to measure your ability in the following competencies:
- Problem Solving
- Planning and Evaluating
- Customer Service
- Attention to Detail
NOTE: Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, click here View Assessment Questions
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPMs Career Transition Resources website. To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. For information on veterans preference, please click here.
On November 21, 2011, The President signed the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011 (Public Law 112-56). The VOW Act amended chapter 21 of title 5, United States Code (U.S.C.) by adding section 2108a, Treatment of certain individuals as veterans, and preference eligible.
This job opportunity announcement (JOA) includes Veterans Opportunity to Work (VOW) to Hire Heroes Act of 2011 (Public Law 112-56). Active duty service members who have begun their civilian job search prior to discharge or release from active duty will know how their application will be considered.
· Applicants who are active duty service members and apply for federal employment shall be considered for competitive service positions and granted tentative veterans preference status when they submit a certification, in lieu of a DD214, when applying to a federal job.
· A certification is any written document from the armed forces that certifies that the service member is expected to be discharged or released from active duty under honorable conditions no later than 120 days from the date of the certification is signed.
· Based on the immediate need to fill this position, the service member must be within the 120 day timeline and an actual expected date of discharge or separation must be clearly defined, or they will not be considered at this time.