Job Overview


Experience your America and build a fulfilling career by joining  Shenandoah National Park.  The National Park Service preserves unimpaired the natural and cultural resources and values of the national park system for the enjoyment, education, and inspiration of this and future generations.

Who May Apply:  All United States Citizens

Vacancy Identification Number:  861493

Applications are currently being accepted to fill one PERMANENT position.  The position may be filled at either the GS-05 level or the GS-06 level.  The position will work full-time (40 hours per week) or part-time (up to 32 hours per week) depending upon workload and available funding.  Required to work weekends, holidays,  rotating shifts, and overtime as needed.  More than one position may be filled from this vacancy announcement.

Full Performance Level:  GS-06

Please read this entire announcement before you apply.  To view the full announcement, select "Print Preview" at the right hand side of this screen.

Applicants who do not submit the required documentation will not receive full consideration.



This position staffs the Shenandoah National Park Communications Center and supports the Emergency Incident Coordination Center (EICC).   This position provides support to visitor and resource protection operations, including law enforcement, wildland and structural fire suppression/pre-suppression programs, emergency medical services programs, search and rescue programs, and to other public safety programs.

  • Serves as the central point of contact for emergency calls received via telephone or radio. Processes calls for service, establishes priorities, then coordinates and dispatches appropriate resources.
  • Provides pre-arrival emergency medical dispatch instruction to callers when warrented.
  • Processes a large volume of incoming telephone calls received on multi-truncated business lines, inter-office lines, and emergency lines.
  • Provides radio dispatch support for Law Enforcement activities and other emergency services/public safety incidents.
  • Monitors and coordinates all park radio traffic on a multi-frequency radio network.
  • Operates a complex law enforcement telecommunications system interfaced with local, state, national, and international law enforcement communications networks. Must obtain appropriate certification for use of equipment and must pass mandatory background checks.
  • Monitors alarm systems; ensures proper response in the event of activation.
  • Organizes, compiles, and maintains a variety of record systems.

PHYSICAL DEMANDS:  Work is mostly sedentary with occasional outside activities which may require walking and climbing. Must occasionally work extended shifts. Work is frequently performed under intense stress.  Tour of duty is a "mixed" tour and includes full-time (40 hours per week) and part-time (up to 32 hours per week) as workload requires and includes rotating shifts (days/evenings/nights), weekends, and federal holidays.

WORK ENVIRONMENT:  Work is normally performed in a specialized office setting.  Radios are continuously monitored and telephones constantly ring, resulting in frequent periods of excessive and constant noise. Incumbent must concentrate on work projects amidst noise, interruptions, and the movements of others.

POSITION LOCATION:  Shenandoah National Park is located in Virginia, approximately 90 miles southwest of Washington, D.C. The park consists of approximately 197,000 acres of land, including 80,000 acres designated as wilderness. It also contains 105 miles of Skyline Drive and 101 miles of the Appalachian Trail.  Annual visitation is around 1.1 million, which has direct and extensive economic impact on the surrounding area (eight counties and nine municipalities). The park's natural, cultural and recreational resources are of vital interest to local and regional businesses, political leaders, conservation and outdoor recreation organizations, and the Commonwealth of Virginia.

For specific area and housing information, or information directly pertaining to vacancy status, contact:  Justine Chorley, Telecommunications Manager, (540) 999-3500, ext. 3421.