This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:File Clerk

Department:Department Of Veterans Affairs

Agency:Veterans Benefits Administration

Job Announcement Number:VB 865498-PVD

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$29,657.00 to $38,551.00 / Per Year


Tuesday, March 26, 2013 to Thursday, March 28, 2013




Full Time - Permanent




2 vacancies in the following location:
Saint Paul, MN United StatesView Map


United States Citizens


Vacancy Identification Number (VIN) VB865498

Our mission: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

  • This job opportunity announcement may be used to fill additional vacancies.
  • Relocation expenses are not authorized.
  • Promotion Potential: GS-04

For more information on the Department of Veterans Affairs, go to


  • You must be a U.S. Citizen to apply for this job.
  • Submit a complete application and all supporting documents.
  • Complete the online questionnaire.
  • Subject to a background/suitability investigation.


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The incumbent works in the Claims File Unit of the Pension Management Center, St. Paul, MN and performs the following tasks:

  • Analyze requests for files/folders and search and arrange them in proper working order by terminal digit order.
  • Search and locate files/folders and attach search mail and code the list to the location.
  • Notify the requestor when priority case is located.
  • Post charge cards and attach search mail to files/folders before compiling search list for the following day.
  • Perform special searches for waiting Veterans, as needed basis.
  • Perform additional duties, as assigned.


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To qualify for this position, you must meet the requirements below: For GS-04 - You must have one year of GENERAL experience.

GENERAL EXPERIENCE is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge, skills and abilities (KSAs) needed to perform the duties of the position to be filled.


EDUCATIONAL SUBSTITUTION: 2 full years of education above the high school level.


COMBINING EDUCATION AND EXPERIENCE: You can meet total qualifications for this job by combining general experience and appropriate education according to the following formula: (a) your total months of full time general experience as a percentage of a 12 month total; PLUS (b) your total number of qualifying semester or quarter hours as a percentage of two years of education above the high school level. The total of the two percentages must equal at least 100 percent.


Knowledge, Skills, and Abilities: Applicants must possess training and experience that clearly demonstrates the following knowledge, skills, and abilities. This training and/or experience MUST be reflected by descriptions of your experience in your resume.

  • Sort mail by matching codes and numbers.
  • Knowledge of filing alphabetically, numerically and chronologically.
  • Ability to work with others.   
  • Ability to maintain and handle sensitive information.

If you are referred for consideration, you may be asked to submit additional job related information.

For more information on these qualification standards, please visit OPM's web site at

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:


All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

FOREIGN EDUCATION: To receive credit for education completed outside the United States, you must submit original official college transcripts from an accredited educational institution that specializes in the interpretation of foreign educational credentials and that education has been deemed at least equivalent to that gained in conventional U.S. education programs.



Applicants will be ranked based on three quality groups, as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position.
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job.
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.


After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying Veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided. Documentation to support designated preference for 5 point (TP) or 10 point (CP/CPS, XPP, XP) is required to award preference. (See "Required Documents" section.) For more information on Veterans' Preference, please visit:


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VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:


Information about the Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) eligibility is on OPM's Career Transition Resources website at To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.


Receiving Service Credit for Earning Annual (Vacation) Leave: VA may offer newly-appointed federal employees, credit for their job-related non-federal experience or active duty uniformed military service. Such credit must be requested and approved prior to the appointment date and is not guaranteed.


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To apply for this position: you must provide a complete Application Package (see "Required Documents" section below). The complete Application Package must be submitted by 11:59 PM (ET) on Thursday, March 28, 2013. To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account ( Be sure to upload the required documents before you submit your application. Please ensure you click the Submit My Answers button at the end of the process. Mailed/emailed applications will not be accepted.


If you cannot apply online: you will need to complete the Occupational Questionnaire View Occupational Questionnaire by submitting your answers on the 1203FX form ( and faxing the completed form with all supporting documents to (478) 757-3144. The 1203FX form will serve as a cover page for your fax transmission. Keep a copy of your fax receipt in case verification is needed.


To fax supporting documents you are unable to upload: Complete the following cover page using Vacancy ID 865498. You must use this fax cover sheet in order for your documents to be matched with your online application. Fax your documents to (478) 757-3144. Keep a copy of your fax receipt in case verification is needed.


The following documents are required:
Résumé, responses to the Occupational questionnaire, Veterans' Preference documentation such as DD-214 or equivalent, SF-15 and VA Letter, as appropriate (which includes dates of service and character of discharge). Unofficial college transcript(s) if education is used to qualify.


Use this checklist to ensure you've submitted everything. You will not be contacted for additional information.


Detroit DEU
Phone: (313)596-7213
Agency Information:
HRC Detroit
Thank You, MI


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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Job Announcement Number:

VB 865498-PVD

Control Number: