This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Community Relations Specialist

Department:Department Of Homeland Security

Agency:Federal Emergency Management Agency

Job Announcement Number:FEMA-DH071-13

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$12.06 to $15.82 / Per Hour

OPEN PERIOD:

Monday, March 25, 2013 to Friday, March 29, 2013

SERIES & GRADE:

AD-0301-00

POSITION INFORMATION:

Temporary - Intermittent employment not to exceed 2 years

DUTY LOCATIONS:

MANY vacancies - Location Negotiable After Selection, United States

WHO MAY APPLY:

All United States Citizens

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce.

This position is being announced under FEMA's Reservist Program.  This is a 2 year appointment in the Excepted Service.  Employment is on an intermittent basis. 

KEY REQUIREMENTS

  • This position requires a Public Trust background investigation.
  • You must be a U.S. citizen to be considered for this position.
  • Travel will be required.
  • You must be able to obtain and maintain a Government credit card.

DUTIES:

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The Community Relations Specialist provides subject matter expertise in community relations. Primary duties include the following:

  • Conducting the Assess, Inform, and Report Mission immediately upon arrival at a disaster location.

Assess:  Provide ground truth and validate that the operational goals and priorities align with the most critical needs of disaster survivors.

Inform:  Ensure disaster survivors have an understanding of and access to the full range of assistance available to support their recovery.

Report:  Provide Operators and leadership with comprehensive, actionable summaries that identify needs and trends.

  • Assisting disaster survivors by providing services to conduct on-site registration, status checks and emerging live-time needs assessments.
  • Building the required field working relationships with FEMA, Other Federal Agency partners and local community-based organizations;
  • Processing community requests and providing referrals as needed using the proper Operational channels (e.g., Speakers Bureau Request Form);
  • Disseminating disaster-specific information products to the community;
  • Coordinating activities and establishing strategies to reach those individuals or groups that may not be reached by community-based organizations or conventional media.
  • Identifying public information needs so critical messaging can be developed and disseminated;
  • Creating a Daily Field Report for Community Relations as directed;
  • Planning, coordinating, and implementing special events.


QUALIFICATIONS REQUIRED:

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You must meet eligibility and qualification requirements by the closing date of this announcement.


To qualify for this position, you must possess:

  • Working knowledge or expertise in FEMA programs including identifying and referring disaster survivors to services needed to assist during disaster recovery.
  • Experience establishing and maintaining effective working relationships with a variety of individuals and communities to attain mutually positive results.
  • Experience verbally transmitting information so the intended audience comprehends the presentation.
  • Basic computer skills which includes utilizing Microsoft Word, Microsoft Outlook, Internet Explorer, etc.
  • Basic skills in the use of mobile technologies and equipment, such as mobile Global Positioning System (GPS) for vehicle use, Blackberry or smartphone, and laptop or iPAD.

In addition to the above, you must be able to walk for long periods over rough and uneven terrain, stand on concrete floors for long periods of time, work outdoors in adverse weather conditions, and lift up to 25 pounds.

HOW YOU WILL BE EVALUATED:

Your application includes your:

1.  Resume,
2.  Responses to the online questions,
3.  Required supporting documents;

Your application must show that you meet all requirements for this position.  You may be found "not qualified" if you do not possess the minimum competencies required for the position.

To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. If you are qualified, you will be referred to a selection panel for consideration.

Applicants qualifying based on their FEMA Qualifications System (FQS) letter are encouraged to submit a copy of the letter.

We recommend that you preview the online questions for this announcement before you start the application process. 


To preview questions please click here.


BENEFITS:

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  • This position is temporary and intermittent and you will work during disaster declarations.
  • You will be paid only during times of deployment.
  • You will be paid sick leave and earn one hour of sick leave for every 20 hours in a pay status, up to four hours each pay period.
  • You will be eligible to enroll in Federal Employee Health Benefits (FEHB) when in a pay status of 14 days or more. Enrollment in FEHB terminates upon entering a non-pay status.


  • OTHER INFORMATION:

  • If you are a male applicant born after December 31, 1959, you must certify that you have registered with Selective Service System or are exempt from having to do so.
  • All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Deployments may include working in excess of eight hours a day, or in excess of 40 hours in a given week, including weekends and holidays, and under stressful, physically demanding, and austere conditions. When activated and deployed, you serve in a federal travel status and are entitled to lodging, transportation and per diem reimbursements for authorized expenses in accordance with federal travel regulations.
  • All candidates must be available to deploy at all times during the term of this appointment unless pre-approved through authorized Reservist leave. Reservists may take up to 60 days of unpaid Reservist Leave per year.
  • To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement into this position. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
  • All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.
  • This position has a security designation of "Moderate Risk" and requires a Public Trust Minimum Background Investigation (MBI)


  • HOW TO APPLY:

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    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday) - see Agency Contact Information. If applying online poses a hardship, please contact us as soon as possible.

    Step 1 - Create or Upload a Resume with USAJOBS (www.usajobs.com)
    We suggest you go to the end of the "Qualifications & Evaluations" section of the job announcement to preview the online questions. You may need to customize your resume to ensure that it supports your responses to these questions. Resume Tips 

    Step 2 - Apply Online
    Click the "Apply Online" link on this page. You will then be directed to USAJOBS where you must select a resume. After selecting a resume, click on the "Apply for this position now!" link, and follow the prompts to register (if you have not already done so). You will then be required to answer a few questions, and submit all required documents. To return to your saved application, log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Apply Online" to continue.

    Step 3 - Answer the Online Questions and Submit Your Online Application
    If this is your first time on FEMA's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.

    Step 4 - Review and Confirm Your Submission
    You will now have the option to upload a document or print fax cover-sheets for your required documents. (See Step 5 for details.) Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted. You may also track your application status from your USAJOBS account.

    Step 5 - Submit Required Documents
    You can submit any required or optional documents (described below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your social security number from anything you submit. Document Upload: You may upload supporting documents in one of two ways:

    1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you have already loaded on USAJOBS. OR

    2. You may upload a document to an existing application by logging in to your USAJOBS account. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on it and select "Apply Online." Move through your existing application until you reach the "Documents" page and select "Upload" to add a document to your application. Be sure to review your complete application to confirm that the document(s) uploaded properly.

    In the "Application Review" section, you should see your uploaded documents listed on the "Vacancy Documents" screen. Once you see them, click "Finished;" you will then be returned to USAJOBS.

    Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number is on the cover-sheet.



    REQUIRED DOCUMENTS:

    We recommend that you submit the following documents:

    • FEMA QUALIFICATIONS SYSTEM (FQS) LETTER
      If you received a FQS Letter, you should submit the letter with your application.
    • OPTIONAL FORM (OF) 306, Declaration for Federal Employment
      The OF-306 can be located at http://www.opm.gov/Forms/pdf_fill/of306.pdf

    AGENCY CONTACT INFO:

    Denise Hayes
    Phone: 800-879-6076
    Fax: 999-999-9999
    TDD: 800-877-8339
    Email: denise.hayes@fema.dhs.gov
    Agency Information:
    FEMA - Federal Emergency Management Agency
    Please read entire announcement
    Please apply online
    Washington, DC
    20472
    US
    Fax: 999-999-9999

    WHAT TO EXPECT NEXT:

    You may check the status of your application for this position at any time by logging into your account at www.usajobs.gov. We also recommend you opt to receive status change emails through USAJOBs. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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    Job Announcement Number:

    FEMA-DH071-13

    Control Number:

    340459900