This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist (CUSTSPT)

Department:Department Of The Treasury

Agency:Bureau of the Fiscal Service (BPD)

Job Announcement Number:13-BPD-190P

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$59,339.00 to $77,138.00 / Per Year

OPEN PERIOD:

Monday, March 25, 2013 to Friday, April 05, 2013

SERIES & GRADE:

GS-2210-11

POSITION INFORMATION:

Career/Career Conditional - Full-time

PROMOTION POTENTIAL:

11

DUTY LOCATIONS:

1 vacancy in the following location:
Parkersburg, WV, USView Map

WHO MAY APPLY:

U.S. citizens; no prior Federal experience is required.

Current permanent Federal employees in competitive service positions, former Federal employees who have reinstatement eligibility, and individuals who are eligible to apply under special appointing authorities may wish to apply for this same vacancy under Merit Promotion Job Opportunity Announcement 13-BPD-189AS. Please refer to that vacancy announcement for details on eligibility and how to apply.

JOB SUMMARY:

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

The Bureau of the Fiscal Service promotes the financial integrity and operational efficiency of the federal government through exceptional accounting, financing, collections, payments, and shared services. 

The incumbent serves as an Information Technology Specialist in the Office of Information Technology (OIT), Division of Operations, Operations Branch, with the primary responsibility for providing 24*7 support of Bureau of the Fiscal Service (BFS) Mainframe, the integrated Wide Area Network (WAN), Local Area Network (LAN), and the Internet Intranet hardware, software and communications systems. The incumbent is assigned in the Command Center as a Network technician providing high-level network and mainframe support.

Key Information: 

* We offer opportunities for flexible work schedules.

* Click "Print Preview" to review the entire announcement before applying.

KEY REQUIREMENTS


    DUTIES:

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    As an IT Specialist (CUSTSPT) , you will:

    • Provide trouble-shooting support to BFS users of all organizations regarding the BFS LAN-WAN and large scale CMOS mainframe using automated monitoring systems.
    • Monitor activities, performance and availability on resources including distributed systems, mainframe, gateways, routers, and communication services in support of the BFS WAN from an internal and external perspective using automated systems.
    • Work with administrators and engineers to gather incident and problem information, to report incident fix and problem resolution, and to inform the administrators and engineers on the status of changes that will be or have been made.
    • Maintain a working knowledge of LAN/WAN, distributed system and mainframe technologies.  This includes all IT hardware and software utilized in the LAN/WAN infrastructure.  This software and hardware consists of but is not limited to distributed system and mainframe operating systems, COTS and BFS created applications, user provisioning technologies, monitoring technologies, patch and vulnerability management software, directory services, gateways and routers, high capacity storage technologies and enterprise backup technologies.
    • Communicate frequently with developers, systems administrators, database administrators and telecommunications staff, which provides support for the infrastructure and application code that make up our enterprise.


    QUALIFICATIONS REQUIRED:

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    You must meet the following requirements by the closing date of the announcement.


    Specialized Experience: 

    For the GS-11, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.  Specialized experience for this position includes experience involving Information Technologies including mainframe, Wide Area Network (WAN), Local Area Network (LAN), and Internet/Intranet technologies, monitoring or patching systems and providing technical support via phone for desktop/server/network operating systems and their associated applications.  OR

    You may substitute education for specialized experience as follows:  Three (3) full academic years of progressively higher graduate level education or PH.D. or equivalent doctoral degree or LL.M. related to the position being filled.  A copy of transcript or list of college courses designating semester or quarter hours earned is required.  OR

    You may qualify by a combination of experience and education.  The experience may have been gained in either the public or private sector.  One year of experience refers to full-time work; part-time work is considered on a prorated basis.

    Undergraduate or Graduate Education must include a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or  a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

    In addition to meeting specialized experience, applicants must demonstrate they have experience in each of the four competencies described below. The experience has to be IT-related.

    1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
    2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
    3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
    4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

    HOW YOU WILL BE EVALUATED:

    Your application includes your: 1. Resume, 2. Responses to the online questions, and 3. Required supporting documents. We use a multi-step process to evaluate and refer applicants:

    1. Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.

    2. Rating: Your application will be evaluated in the following areas: Technical, Teamwork and Communication. We may lower your rating if your responses to the online questions are not supported by the education and/or experience described in your application. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three categories, Superior, Good, or Satisfactory, depending on your experience and education related to this position. Veterans'preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

    3. Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration and possible interview. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)), you must be assigned the middle category or better to be rated as well qualified to receive special selection priority.

    We recommend that you preview the online questions for this announcement before you start the application process.
    To preview questions please click here.


    BENEFITS:

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    *We offer a workplace that is respectful, fair, and values diversity. Our comprehensive benefits are very generous - helping you to reach your personal goals by supporting your professional growth, health, well-being, and your family needs. Our benefits package includes:

    * Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards;

    * Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year;

    * Access to insurance programs that may be continued after you retire;

    * A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.

    Learn more about Federal benefits programs at: http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc.

    OTHER INFORMATION:

    *Factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.

    *The incumbent will be eligible for pay differential between the hours of 6:00PM - 6:00AM.

    * This is a bargaining-designated position covered by BPD.

    * This position is a non-critical sensitive position.

    * This is a midnight shift working 12:00PM - 8:30AM, Tuesday through Saturday.

    * This announcement may be used to fill one or more vacancies.

    Fiscal Service may select candidates for this vacant position under this Job Opportunity Announcement, Job Opportunity Announcement 13-BPD-189AS, and/or any other appropriate source of hiring authority (examples include, but are not limited to, competitive examining sources; non-competitive sources such as Veteran's Recruitment Appointment, reinstatement, or transfer of current or former competitive service employees; and direct hire authorities). Further information about these other sources of hiring authority is available from the Office of Personnel Management at http://www.opm.gov/hr_practitioners/lawsregulations/appointingauthorities/index.asp.

    In order to comply with Equal Employment Opportunity Commission (EEOC) reporting requirements, the Bureau of the Fiscal Service is asking applicants to complete the Race and National Origin (RNO) information during the application process. This information will be kept confidential and anonymous, and will only be used for demographic reporting purposes.

    CONDITIONS OF EMPLOYMENT: If selected for this position, you will be required to:

    * Complete a one-year probationary period (unless already completed).

    * Minimal travel.

    * Obtain and use a Government-issued charge card for business-related travel.

    * Successfully complete a background investigation.

    * Complete a Declaration for Federal Employment to determine your suitability for Federal employment.

    * If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.

    * Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

    * Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 (http://www.uscis.gov/files/form/i-9.pdf). Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.



    HOW TO APPLY:

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    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date. Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

    If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJobs Help Desk.

    Step 1 - Create or Upload a resume with USAJOBS (www.usajobs.gov) - We suggest you go to the end of the Qualifications & Evaluation section of the job announcement to preview the online questions that you will answer in Step 3. You may need to customize your resume to ensure that it supports your responses to these questions. For more resume tips click here. - You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.

    Step 2 - Apply Online Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the Department of the Treasury's CareerConnector website to complete the application process.

    Step 3 - Answer the Online Questions and Submit Your Online Application If this is your first time on Treasury's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.

    Step 4 - Review and Confirm Your Submission You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.

    Step 5 - Submit Required Documents You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit. Document Upload: You may upload supporting documents in one of two ways: 1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. or 2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded. In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS. Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.



    REQUIRED DOCUMENTS:

    Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

    ALL APPLICANTS: All applicants are required to submit a PDF 4828-1 OR a resume.

    CTAP/ICTAP DOCUMENTATION: If you are a displaced or surplus Federal employee eligible for consideration under the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility. For a detailed list of documents, click here.

    VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-Point Veteran Preference, SF-15, along with required documentation listed on the back of the SF-15 form. An SF-15 may be found at http://www.opm.gov/forms/pdf_fill/SF15.pdf. For more information on veterans' preference click here.

    Recommended Documents: In addition, we recommend that you submit the following:

    * A performance appraisal.

    AGENCY CONTACT INFO:

    Applicant Call center
    Phone: 304-480-7300
    Fax: 000-000-0000
    Email: BPDInquiries@bpd.treas.gov
    Agency Information:
    Bureau of Public Debt (BPD)
    ***We Do Not Accept Mailed Applications***
    Parkersburg, WV
    26106
    US
    Fax: 000-000-0000

    WHAT TO EXPECT NEXT:

    You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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    Job Announcement Number:

    13-BPD-190P

    Control Number:

    340405300