This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Residence Coordinator

Agency:Corporation for National and Community Service

Job Announcement Number:CNS-13-157-862316

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$37,463.00 to $45,000.00 / Per Year


Friday, March 22, 2013 to Monday, April 08, 2013




Full Time - Permanent




1 vacancy in the following location:
Denver, CO United StatesView Map


US Citizens and Status Candidates


The Residence Coordinator position is located in the Office of AmeriCorps National Civilian Community Corps. The incumbent will be responsible for ensuring the safety, maintenance, and cleanliness of resident facilities housing up to 500 Corps members who are youths ages 18 to 24.


The Corporation for National and Community Service was established as a Federal agency in 1993 to engage Americans of all ages and backgrounds in community-based service. Together, its Senior Corps and AmeriCorps programs promote the ethic of service and help solve critical community problems in every state, many Indian tribes, and most U. S. territories. As a result, hundreds of thousands of Americans are joining forces to address community needs in education, homeland security, housing, health care, environmental protection, and disaster relief.

Interchange Agreement:

The Corporation for National and Community Service (Corporation) has an approved (by the Office of Personnel Management) civil service interchange agreement. The Corporation is an excepted service agency. Under the terms of the Interchange Agreement, permanent Corporation employees may be considered for appointment to positions in the competitive service in the same manner that employees of the competitive service are considered for transfer to such positions.



  • U.S. Citizenship Required
  • Relocation expenses will not be paid
  • Must have a valid driver's license
  • A 2-year probationary period is required for new Federal employees
  • Merit Promotion applicants must submit a SF-50 to verify status and grade


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·         Establishes and implements systems to ensure that the Campus residence is properly maintained.


·         Monitors the day-to-day activities of the Corps members to maintaining order, discipline, and safety in the residence.  Enforces all residence related policies and procedures, e.g., quiet time after 10:00 pm.


·         Conducts weekly inspections of the residence for safety purposes looking for and reporting on unsafe mechanical, physical conditions, and member behavior bordering on carelessness or negligence that may involve injury to persons or damage to property, or both. Inspections cover overall residential cleanliness and general maintenance.  Initiates appropriate corrective action, as necessary.


·         Identifies problems with physical structures or equipment and writes work orders to correct problems.  Ensures, through coordination with Campus maintenance staff, that all work orders are acted upon in a timely manner.  Maintains work order log.


·         Makes arrangements for periodic fire drills and participates in the coordination of the drill.


·         Conducts the Corps member orientation program.  Identifies the need for program updates or changes and drafts proposed language or designs visual aids for revisions.


·         Plans and coordinates social activities (sporting events, movie night, field trips, etc.) for Corps members.


·         Makes Corps member room assignments and assists with issuing uniforms and linens to the Corps members.  Maintains a record of all issued supplies.


·         Purchases supplies using the Government Purchase Card and upon receipt, verifies quantity, description, and condition of the items.


·         Issues Lap Top computers to Corps members and cleans the hard drive prior to re-issue to a new Corps member.  Maintains an accountability system for the location and condition of each computer.


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Applicants must have one year of specialized experience comparable in scope and responsibility to the upper range of the NY-01 pay band (at, or equivalent to the GS-05 in the Federal Service).  Specialized experience is that which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position and that is typically in, or directly related to the work of the position to be filled.  To be considered qualified, your experience must include:  1) work involving the administrative functions necessary to maintain the smooth operation of a residential facility,  for example: a dormitory, a barracks, a camp; 2) work requiring the identification of maintenance needs and potential safety hazards; 3) work requiring tracking of multiple activities or property like: supplies, computer assignments, schedules.  Note: Volunteer work may count toward the specialized experience requirements.



You may qualify if you have successfully completed 4 years of education above the high school level in an accredited institution majoring in subjects that would provide you with the knowledge, skills, and abilities necessary to perform the work of the position.  If you qualify for the position based on education alone, you must submit an unofficial copy of your college (or school) transcript.  One year of full-time academic study is defined as 30 semester hours, or 45 quarter hours (or an equivalent combination of semester and quarter hours).  One year of full-time study in a business, secretarial, or technical school, must have consisted of 20 hours of classroom instruction per week for approximately 36 weeks.


If you are selected for this position, you will be required to satisfactorily complete a background investigation. 


Your application will be evaluated first for the basic qualifications described above.  The applications that meet the basic qualifications will be evaluated further against the following criteria:

1.  Technical Credibility

2.  Problem Solving

3.  Oral communication

Important Note:  Your resume must support your answers to the job specific questions.  High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in a reduction of your score.  If you do not answer all of the job specific questions you will not be considered.  Incomplete applications (resume and required supporting documents) will be considered ineligible.  Qualified applicants will be placed in one of the following three categories:

1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.

2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.

3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.

NOTE:  Status candidates will be considered under the provisions of the Corporation's Human Resources system which allows for:

1) Non-competitive referral of lateral candidates; and

2) The separation of status and non-status applicants for referral purposes.

Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive.

Nonstatus candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, VRA, etc., will be referred under Noncompetitive procedures only.  For Noncompetitive categories, See "Special Employment Consideration" below under "Other Information."

IMPORTANT NOTE: If you are identified as a leading candidate for this position, you may be contacted via email and asked to submit narrative statements relative to the following competencies:

1.   Technical Credibility 

2.  Problem Solving

Please do not submit this information at this stage in the application process.


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The Corporation for National and Community Service offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment.  If you are eligible and would like to be considered for one of these noncompetitive appointments, please indicate the type of appointment you are seeking on your application and follow all other instructions for applying that are shown below.  Applicable documentation must be submitted with your application package.  For further information, click here: Special Hiring Authorities.


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The complete Application Package must be submitted by 11:59 PM Eastern Time on Monday, April 08, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the Occupational Questionnaire. Please ensure you click the Submit My Answers button at the end of the process.  To fax documents that you are unable to upload use this form and fax them to 1-478-757-3144.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

We strongly encourage you to apply online.  If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire  View Occupational Questionnaire,
2. Print and complete a copy of using the following VacancyID  862316, and
3. Fax the completed 1203FX form along with your resume and any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

If you need assistance applying online or by fax, please contact OPM at


  • Resume showing relevant experience (cover letter optional);
  • Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point preference; DD-214 if claiming 5-point preference), if applicable;
  • For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;
  • For VEOA Eligibility:  DD-214 that documents at least 3 years of enlisted service, if applicable;
  • Documentation supporting eligibility for Non-Competitive appointment, e.g., Schedule A (severely disabled), eligible veterans (VRA or 30-percent or more disabled), VISTA, Peace Corps, etc.

Submitting Documents

If you upload your documents using Application Manager, DO NOT FAX the same documents.  To verify that uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan.  You can verify that your uploaded documents are attached to your application package by checking the Detail tab of your Application Manager account for this vacancy announcement.  Your documents will display under the Detail tab in the Document area.

Faxed documents will take 2-3 business days to process.    Faxed documents submitted incorrectly or with missing information will not be processed.


Trudy Shannon
Phone: (202)606-6832
Agency Information:
Corporation for National and Community Service
You must apply via Application Manager
Mailed applications are not accepted
Washington , DC


Once the occupational questionnaire is received, you will receive an acknowledgement email that your submission was successful, however, you must also include a resume and any other documents that are applicable to you under the "Required Documents" section of this vacancy announcement. After a review of your complete application is made, you will be notified of your status via email. Please be aware that emails could reside in your "junk," "bulk," or "spam" mail folder, depending on your filters.  You will be notified of the final outcome.

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