Skip to main content Skip to footer site map
This Position Is No Longer Available

Job Title:  Consumer Safety Officer (Compliance Officer), GS-696-13
Department:  Department Of Health And Human Services
Agency:  Food and Drug Administration
Job Announcement Number:  HHS-FDA-ORA-MP-13-863349

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$87,815.00 to $114,158.00 / Per Year
Tuesday, April 09, 2013 to Wednesday, May 08, 2013
Full Time - Permanent
1 vacancy in the following location:
Denver, CO United StatesView Map
Current employees with the Department of Health and Human Services, Food and Drug Administration with Career/Career Conditional status appointments.


Become a part of the Department that touches the lives of every American!  At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  It is the principal agency for protecting the health of citizens.  Join HHS and help to make our world healthier, safer, and better for all Americans.

 Apply:  This vacancy is open to current Food and Drug Administration (FDA) employees with competitive status only.  Competitive status refers to employees who are serving on a career or career conditional appointment.


PHS Commissioned Corps Officers currently employed with FDA interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement.  Candidates will be referred to (CC) personnel and not as candidates for conversion to a permanent career or career-conditional appointment.




This position is located in Food and Drug Administration, Office of Regulatory Affairs, Southwest Region, Denver District Office, Compliance Branch located in Denver (Lakewood), Colorado.


This is a full time permanent, Career/Career Conditional position.


This is a bargaining unit position.


1 or more vacancies will be filled.



  • U.S. Citizenship is required.
  • Applicant must have a valid drivers license.
  • 25% travel is required.


Back to top

Major Duties:
The incumbent in this position is a Consumer Safety Officer (Compliance Officer) with responsibility of ensuring documentation and practices of regulated industries are in compliance with Federal laws, regulate and regulations.  Duties and responsibilities include:

  • Review and evaluate evidence and findings indicating a possible lack if compliance with laws and regulations.
  • Perform analyses and evaluations on data samples and, document information gathered during inspections and investigations.
  • Analyze study results, determine whether an investigation is complete or what work may be required.
  • Advise industry officials on rules and regulations and recommend changes.
  • Monitor and/or manage compliance initiatives and, serve as lead Agency representative on multi-agency or multi-organizational investigations.
  • Prepare for and conduct compliance hearings, seek court enforced compliance.
  • Review, evaluate and prepare proposed legal action to ascertain conformance with enforcement policy, regulatory objectives, jurisdiction and adequacy or evidence.
  • Prepare recommendations for domestic alerts and civil actions and, coordinate detentions for violative products.


Back to top



Qualification Standards for Professional and Scientific positions under the GS-696 series are as follows:

A.  Degree: that include at least 30 semester hours in or or a combination of the following:  biological sciences, chemistry, pharmacy, physical sciences, food technology, nutrition, medical science, engineering, epidemiology, veterinary medical science, or related scientific fields that provided knowledge directly related to the work of a consumer safety officer.  The 30 semester hours can include up to 8 semester hours in statistics, or course work that included the principles, theory or practical application or computers or computer programming.   OR,

B.  Combination of education and experience - courses consisting of at least 30 semester hours in the field of study described in A Above, plus appropriate experience or additional education.



Specialized experience is experience which is in, or typically related to the work of the position that equips the applicant with the particular knowledge, skill and ability to perform successfully the duties of the position and typically related to investigational and inspectional work.  Examples of specialized experience includes knowledge of enabling legislation, policies, implementing regulations and procedures, organizational structures, and interrelationships of compliance organizations; skill in selecting, adapting and applying investigative methods and negotiating techniques; and knowledge of a variety of scientific and technical disciplines necessary to carry out tasks related to the compliance with FDA regulations.  To be creditable specialized experience must be equivalent to the next lower grade level.


Applicant must have one year of specialized experience at the GS-12 grade level to be eligible for the GS-13.



Applicant must have one year (52 weeks) at the GS-12 grade level to meet eligibility for the GS-13 grade level.


Documenting experience:  In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description.  Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.


Foreign Education:  If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.  For further information, visit:

Conditions of Employment:


1. Additional Security and Background Requirements:  May be referred depending on the position being filled.  If not previously completed, a background security investigation will be required for all appointees.  Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.  Failure to successfully meet these requirements may be grounds for appropriate personnel action.  In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time.  Applicants are also advised that all information concerning qualifications is subject to investigation.  False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.


2. All qualification requirements must be met by the closing date of the announcement.


3. Financial disclosure statement may be required.

Certain positions within the FDA are subject to restrictions on financial holdings specifically FDA regulated financial holdings.  This position could be subject to these restrictions.  During the application and interview process and prior to accepting the position, we advise the applicant to seek additional information from the FDA Ethics Office at (301) 827-5511.


4. Travel, transportation, and relocation expenses will be paid:   Relocation expenses may be authorized pending availability of funds.


5. Bargaining Unit Position: YES


6. Drug Screening Required:  NO


7. Recruitment Bonus may be authorized: NO


8. Research position:   NO


9. Supervisory position: NO


10. Time in grade (TIG) must be met within 30 days of the closing date of the announcement.


Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.  If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.  Please follow all instructions carefully.  Errors or omissions may affect your eligibility. Merit Promotion Procedures for the Food and Drug Administration (FDA) procedures will be used to rate and rank candidates.  The category assignment is a measure of the degree in which your background matches the competencies required for this position.  Qualified candidates will be ranked into one of two categories:  Best Qualified or Qualified.


Your qualifications will be evaluated and rated on the following competencies (knowledge, skills, abilities and other characteristics):


  1. Knowledge of pertinent laws, regulations, policies, precedents, and work processes and programs.
  2. Ability to apply laws, guidance, consultation and interpretation of policies and procedures,
  3. Ability to recognize discrepancies or inconsistencies between information reported and true nature of manufacturer being inspected.
  4. Skill in fact findings, analysis and investigation to plan, conduct, identify and interpret information.
  5. Ability to communicate in writing.
  6. Ability to communicate orally.


Back to top

The Federal Government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


Males born after December 31, 1959 must be registered or exempt from Selective Service (see



Back to top

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire.  Please ensure you click the Submit My Answers button at the end of the process.


Note:  To return to a previously Saved or Incomplete application you may use the following link:


To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 863349.  Fax your documents to 1-478-757-3144.


If you cannot apply online:

  1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, and
  2. Print this 1203FX form to provide your response to the assessment questionnaire and
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.
  4. This agency provides reasonable accommodation to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact the Bethesda Center HelpDesk Telephone (888)-478-4340; TTY/TDD: (866)-539-4484; or by email  The decision on granting reasonable accommodation will be made on a case-by-case basis.


To apply for this position, you must provide a complete Application Package which includes:

  1. Your Résumé - You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you use your own résumé, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed.

  2. A complete Assessment Questionnaire

  3. Other supporting documents:

  4.      - SF-50 (if you are a federal employee or have reinstatement rights as a federal employee)

         - PHS Commissioned Corps Officer must submit a copy of latest personnel order

         - College Transcripts (if the position has a positive education requirement)

Note:  You may submit an unofficial transcript or a list of college courses completed indicating course titles, credit hours, and grades received.  An official transcript from an accredited educational institution is required if you are selected for the position.


For Résumé and Application Tips visit:


The complete Application Package must be submitted by 11:59 PM (EST) on Wednesday, May 08, 2013.


FDA Helpdesk
Phone: (888)478-4340
Fax: (478)757-3144
Agency Information:
HHS FDA Center
10903 New Hampshire Avenue
Silver Spring, MD
20993 Fax: (478)757-3144


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  We expect to make a selection within 45 days of the closing date of this announcement.

You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

Back to top
EEO Policy Statement | Reasonable Accommodation Policy Statement | Veterans Information | Legal and Regulatory Guidance