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This Position Is No Longer Available

Job Title:  Revenue and Fee Business Manager
Department:  Department Of The Interior
Agency:  National Park Service
Job Announcement Number:  NESHRO-MP-KA-855794-13-20

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$62,758.00 to $81,583.00 / Per Year
Friday, May 03, 2013 to Friday, May 17, 2013
Full Time - Permanent
1 vacancy in the following location:
South Wellfleet, MA United StatesView Map
Only open to current permanent Department of the Interior employees.


Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, click National Park Service.

WHO MAY BE CONSIDERED: Position is open to current permanent Department of the Interior employees, reinstatement eligibles and those eligible under special hiring authorities (i.e 30% or more disabled veterans, state certified disabled applicants, Peace Corps or Vista).   You must submit proof of this eligibility with your application.

POSITION INFORMATION: This is a permanent, full time, supervisory position.



  • U.S. Citizenship Required
  • Appointment subject to background investigation and favorable adjudication.
  • NPS uniform required. Valid state driver's license required.
  • May be required to serve a one year supervisory probationary period.


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Position serves as the Revenue and Fee Business Manager at Cape Cod National Seashore located in South Wellfleet, MA.  The incumbent of this position serves in a complex fee program and will be responsible for the management of all aspects of the fee program, including hiring, training, and evaluating employees; budget; and procurement of passes, supplies and equipment.  They will serve as the subject matter expert concerning all facets of fee collection and remittance and need to possess substantial knowledge of NPS-22.

PHYSICAL DEMANDS: The work is primarily sedentary and involves working in an office environment.  There will be some walking, standing, bending, carrying of light items, and driving an automobile.

WORK ENVIRONMENT: Most work is performed in an office environment with frequent trips to the entrance stations, other park offices and community.  The environment requires normal safety precautions typical of offices, meeting rooms, or vehicles.

AREA INFORMATION/HOUSING INFORMATION: Cape Cod National Seashore is located on Outer Cape Cod, MA.  The great Outer Beach described by Thoreau in the 1800s is protected within the national seashore.  Forty miles of pristine sandy beach, marshes, ponds, and uplands support diverse species.  Lighthouses, cultural landscapes, and wild cranberry bogs offer a glimpse of Cape Cod's past and continuing ways of life.  Swimming beaches and walking and biking trails beckon today's residents and visitors.  The duty station for this position is headquartered in South Wellfleet, which is located 30 miles away from Hyannis and 100 miles from Boston.  Small residential communities adjacent to the seashore provide basic amenities, including grocery and specialty shops, medical services, libraries, and schools at the elementary, middle, and high school levels.  A hospital, shopping malls, and Cape Cod Community College are located in Hyannis.  The Outer Cape has abundant cultural and outdoor activities, including community theaters, art galleries, museums, music, whale-watching, fishing, bird watching, swimming, and boating.  Airline and ferry service between Boston and Provincetown is available.  Private rentals in the community are comparably priced, but year round rentals are often difficult to obtain.  Homes are available for purchase in all nearby communities; purchase prices are considered high.


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All qualifications must be met by the closing date of this announcement, Friday, May 17, 2013.  Qualifying experience may be obtained in the private or public sectors. 

QUALIFICATIONS: To be eligible for this position, you must possess the qualifying specialized experience and/or education as well as selective factors as described in the occupational/assessment questionnaire and as outlined below.

Experience: One year of specialized experience equivalent to the GS9 level in the federal service.  Examples of specialized experience include but are not limited to: supervising a staff of subordinates and supervisors related to a fee collection operation, overseeing a fee collection operation, handling, tracking and depositing money, selling entrance passes, issuing fee waivers for special use groups, programming or operating fee collection equipment, and performing general administrative functions and providing customer service; or

Education: Successful completion of three years of graduate education leading to a Ph.D., a Ph.D. or equivalent degree that is directly related to the position being filled; or

Combination of education and experience.

Time-in-Grade Requirements: Time-in-grade requirements must be met by the closing date of this announcement. This requires applicants who have held a GS position at any time within the past 52 weeks to have served at least 52 weeks at the next lower grade level in the normal line of progression for this occupation.

Education - If qualifying based on education you must provide copy of your transcripts. Failure to provide will result in an ineligible rating.

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Applicants can verify accreditation HERE 

Transcripts do not need to be official but if you are selected for this position and you used your education to qualify then you will need to provide official transcripts before you enter on duty.

You can receive credit for education received outside the United States if you provide evidence that it is comparable to an accredited education institution in the United States when you apply. For further information click HERE.


1. You may be required to serve a supervisory probationary period of 1 year.

2. National Park Service (NPS) uniformed position. Employee will be required to wear a uniform and comply with NPS uniform standards. A uniform allowance will be provided to defray the cost of the uniform.

3.  Applicants must possess a valid state driver's license.

4. Park housing may be available.

5. Occasional travel required. 


Your rating will be based on your responses to the Assessment Questionnaire and the information stated in your resume. The assessment questions relate to the following competencies that are required to perform the work of this position.

  •  Knowledge of supervisory practices, policies, and procedures.
  • Ability to manage a large operating budget including budget projections and tracking.
  • Ability to manage operations of a large, extensive, and complex fee collection program.
  • Ability to communicate effectively both orally and in writing.
  • Knowledge of the laws, regulations, policies, and guidelines related to recreation fees and reservation systems.


Your application will be reviewed to ensure you meet the basic qualifications. If you meet the qualification requirements based on your online application and are found to be among the top candidates you will be referred to the selecting official for further review. All answers provided in the online process must be substantiated in your application package. If it is determined that your work history, competencies, and/or your supporting documents do not support your answer choices, you will not be referred to the selecting official. Please ensure that your work history provides enough detail to support your answers to the competencies.

You must include months, years and hours per week worked to receive credit for your work experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".


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The Federal government offers a number of exceptional benefits to its employees.  Such as:

Flexible Spending Accounts

Health Insurance


Life Insurance

Long Term Care Insurance

Retirement Program


NOTE: Retirement contributions into the Federal Employees Retirement System (FERS) have changed for National Park service employees who will be hired after January 1, 2013.  New full-time employees will have to pay higher employee contributions, an increase of 2.3 percent of salary.  New FERS employees will contribute 3.1% into the FERS pension fund and new Law Enforcement and Fire Fighters will contribute 3.6% into the FERS pension fund.  To read more about the law go to


1. CTAP: If you are an eligible Agency Career Transition Assistance Program (CTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. For additional information go to

2. If you are a current career or career-conditional Department of the Interior federal employee or former federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, such as the initial hire, promotion; or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 as it does not provide the needed information) or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal.

3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

4. Non-competitive appointment - you may apply if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement. For additional information regarding Schedule A appointment eligibility visit:

5. Promotion Potential: This position is at the full performance level of a GS-11. 

6. Travel, transportation, and relocation expenses may be paid if the person selected for the position is from outside the local commuting area and is otherwise eligible for reimbursement of relocation expenses under the current Federal Travel Regulations; however, there will be no guaranteed home sale.

7. Number of Vacancies: This announcement may be used to fill additional similar vacancies if necessary.

8. NOTE: Applicants must submit their application packages electronically or by fax. Applications/resumes and supporting documentation sent by mail (including email) WILL NOT BE ACCEPTED.

Applicants are advised that a variety of public facilities such as schools, public libraries, state employment offices and regional job centers provide access to computers at no charge. Help may also be available to targeted groups through a variety of public assistance agencies.


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To apply for this position, you must provide a complete Application Package, which includes:

1.Your Resume -
We encourage you to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you choose to use your own resume make sure it lists all of the required information needed.
2.A complete Occupational Questionnaire
3.Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on Friday, May 17, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 855794. Fax your documents to 1-478-757-3144.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Note:  If you receive an email stating that there was a technical problem uploading your documents, you should fax the applicable documentation to OPM at 478-757-3144.  Be sure to use the fax cover sheet that was linked in the vacancy announcement, include the appropriate Office Code (JY) and VIN (six digit code) so that the fax is processed properly and promptly. For further questions regarding applying online or by fax, please contact OPM at

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire, and
2. Print this 1203FX form to provide your response to the occupational questionnaire 
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



Required Documents: 

  • Resume --we encourage you to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you choose to use your own resume make sure it lists all of the required information needed  (including hours per week worked and month and year of employment).
  • Transcripts -- if qualifications are based on education
  • 30% or more disabled Veterans Preference documentation -- Legible copy of DD-214 that shows honorable discharge, VA letter dated 1991 or later, SF-15 plus proof required by that form.
  • Response to Assessment Questionnaire.
  • SF-50: Federal employees must submit proof of their status (SF-50 showing current grade and tenure) and an SF-50 showing highest (permanent) grade ever held, if different.
  • Performance Appraisal: please provide a copy of your most current Performance Appraisal.

DO NOT SEND PHOTOGRAPHS.  Any resumes with these attachments cannot be forwarded to the hiring official.

Submitting Documents


If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account for this vacancy announcement. Your documents will display under the Details tab in the Document area. 


Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page at to print a copy of the cover page. When faxing documents, follow the procedures outlined below.  


  • Include the 8-character Vacancy Identification Number 855794
  • Provide your Social Security Number and full name in the spaces provided or we will not be able to associate your document(s) with the rest of your application.
  • You may submit multiple documents for the same vacancy announcement using one cover page.
  • Fax your cover page and documents to 1-478-757-3144.

Faxed documents submitted with missing information will not be processed. The following will prevent your documents from being processed: 


  • Not using the special cover page mentioned above.
  • Missing, incomplete, or invalid Vacancy Identification Number
  • Missing or incomplete Social Security Number or name

Note: If you have documents in your Application Manager account from a previous vacancy announcement they can be opened, copied and saved then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this announcement.


Kathy L. Aiello
Phone: (832)534-8830
Fax: (281)516-1736
Agency Information:
New England Servicing HR Office
Building I
Charlestown Navy Yard
Boston , MA
02129 Fax: (281)516-1736


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

Instructions for answering the questions in the Occupational Questionnaire: If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

View Occupational Questionnaire

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