This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Secretary (Office Automation)

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VZ-13-GKP-859111

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$34,075.00 to $44,293.00 / Per Year

OPEN PERIOD:

Wednesday, March 20, 2013 to Tuesday, March 26, 2013

SERIES & GRADE:

GS-0318-05

POSITION INFORMATION:

Full Time - Term NTE 13 months

DUTY LOCATIONS:

1 vacancy in the following location:
Towson, MD United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

VacancyID: 859111 

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to veterans?

YOU CAN MAKE A DIFFERENCE!

Working with the Veterans Health Administration (VHA) offers an opportunity for a rewarding health care career serving our nation’s Veterans. Your work in this position will give you the opportunity to serve patients who have served our nation like you have.

 

For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/.

 

KEY REQUIREMENTS

  • You must be a U.S. citizen to apply for this job.
  • You will be subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.

DUTIES:

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This Secretary position is located at the Regional Manager's Office in Towson, MD.  The Secretary performs duties to support the Regional Managers Office (RMO) staff which oversees the provision of the readjustment counseling services and its support functions. These duties include, but may not be limited to:

t Creates letters, reports, memorandums, reference slips and other communications from handwritten, or rough draft, material; i.e., administrative, clinical, fee contracts and special purpose site visit reports, conference call minutes, travel arrangements, requests, etc. in support of the staff.

tUtilizes computer hardware and software applications in word processing, spreadsheet application, database management and inter-office electronic communications.

tScreens outgoing correspondence for procedural and grammatical errors in conformance to regulation and policies and maintains a log of all significant incoming and outgoing correspondence.

tUtilizes computer for compiling data for statistical and narrative reports; i.e., special projects, surveys, and monthly reports.

tUses communications software to send and receive electronic mail and file transfer protocol (FTP).

tReceives incoming telephone calls to the Regional Managers Office and directs calls to the appropriate staff.

tMaintains office supplies at adequate operational levels and prepares specific request work orders and services.

tComplies and collates specific packets of written materials to be distributed to field location Team Leaders. Skilled in oral and written communication to institute and maintain efficient working relationships within the organization. 

tComposes and edits correspondence for grammar, spelling, punctuation and formats; reviews correspondence for clarity and meaning. 

tCoordinates and schedule calendar of appointments and events for supervisor and maintains a suspense system to assure timeliness in a complex setting.

 

NOTE: This is a TERM appointment (not-to-exceed 13 months).  Term appointments are non-status, non-permanent appointments of limited duration. Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage. Term appointment may be extended without further competition.

 

Work Schedule:  Monday - Friday; 8:00AM - 4:30PM 

 ***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***


QUALIFICATIONS REQUIRED:

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SPECIALIZED EXPERIENCE: GS-5: One (1) year of specialized experience that equips you with the knowledge, skills and abilities to perform successfully the duties of the position. To be creditable for the GS-05 the experience must have been equivalent to the GS-04 in Federal service. Examples of experience includes; maintaining the office calendar, composing and editing correspondence, taking meeting minutes; receiving visitors and responding to telephone calls, using a personal computer and software, generating reports and prioritizing work to meet deadlines. A full year of work is considered to be 35-40 hours of work per week.  Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

OR                                                                                    

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: GS-5: Four (4) years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. (TRANSCRIPTS REQUIRED)

OR                                                                                               

COMBINATION OF EDUCATION AND EXPERIENCE: GS-5: Equivalent combinations of successfully completed post high school education and experience may be used to meet total experience requirement at the GS-05 level. Only education in excess of the first sixty (60) semester hours is creditable toward meeting the specialized experience requirement.  (TRANSCRIPTS REQUIRED)

 

TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.

 

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

 

·          ABILITY TO EFFECTIVELY ORGANIZE THE FLOW OF CLERICAL PROCESSES IN THE OFFICE.

·          ABILITY TO PREPARE WRITTEN MATERIAL IN COMPLIANCE WITH RULES OF CORRESPONDENCE AND GRAMMAR.

·          ABILITY TO ESTABLISH AND MAINTAIN A TRACKING SYSTEM FOR REPORTS AND CORRESPONDENCE.

·          ABILITY TO COMMUNICATE WITH PERSONNEL WITH DIVERSE BACKGROUNDS.

·          ABILITY TO HANDLE DIVERSE AND COMPLICATED PROBLEMS.

PHYSICAL REQUIREMENTS:  The work is mostly sedentary.  There is some carrying of light items such as papers and files.  You will be using a computer frequently during the courses of daily activities.  

 

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .

 

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s).


APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.

 

HOW YOU WILL BE EVALUATED:

Applicants will be ranked based on four quality groups, as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group.  Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group.  Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group.  The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview.  The remaining groups may be referred based on the number of applicants available.


BENEFITS:

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VA offers a comprehensive benefits package.  This link provides an overview of the benefits currently offered:  http://www4.va.gov/jobs/job_benefits/benefits.asp

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to http://www.opm.gov/disability/peoplewithdisabilities.asp).   For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at VA Maryland Health Care System
Bldg 11H Room 103A
Perry Point, MD 21902
.



OTHER INFORMATION:

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.



HOW TO APPLY:

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To apply for this position, you must provide a complete application (See "Required Documents" section below).  The complete Application package must be submitted by 11:59 PM (EST) on Tuesday, March 26, 2013.

To begin the process, click the Apply Online button at the bottom of this screen to create an account or log in to your existing USAJOBS account.  Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (https://my.usajobs.gov/account/login?returnurl=~/applicant/myaccount/home), select Application Status and click on the more information link under the application status for this position.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID: 859111.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.


REQUIRED DOCUMENTS:

The following documents are required:

  1. Resume
  2. Responses to the Occupational Questionnaire
  3. Other documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), ICTAP/CTAP documentation (for well-qualified, displaced Federal employees), or documentation to support Veterans Preference claims.  You will not be contacted for additional information.

AGENCY CONTACT INFO:

VHA Nationwide DEU
Phone: (501)257-4134
Email: CAVHS.DEU@VA.GOV
Agency Information:
VHA DEU Topeka
PLEASE DO NOT MAIL APPLICATIONS
APPLY ONLINE OR FAX ONLY
Thank You, AR
00000
USA

WHAT TO EXPECT NEXT:

After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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Job Announcement Number:

VZ-13-GKP-859111

Control Number:

339920500