This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Food Service Worker-CC-DE

Department:Department Of Health And Human Services

Agency:National Institutes of Health

Job Announcement Number:NIH-CC-DE-13-855619

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$14.54 to $16.96 / Per Hour


Monday, March 18, 2013 to Friday, March 22, 2013




Intermittent - Permanent




3 vacancies in the following location:
Bethesda, MD United StatesView Map


United States Citizens


The NIH is the premier biomedical research center for the world. Its 27 Institutes and Centers employ approximately 18,000 employees doing a vast array of jobs, all supporting efforts for a healthy nation. For information on the NIH mission, goals, and Institutes and Centers, visit NIH Overview.

If you have experience with industrial food preparation and serving And you want to play a significant role in a dynamic organization, then consider joining the Nutrition Department. The Nutrition Department is committed to provide excellent service. Clinical Center patients are offered meals and nourishments to meet specific nutritional needs.  Service includes meals to inpatient units, day hospitals, and outpatient clinics. 


The Room Service Program allows patients to call for food selections at their convenience between 6:30am-6:30pm and receive a meal tray within 45 minutes after placing the order.  


This position is located in the Clinical Center.


  • U.S. Citizenship requirement met by closing date.
  • Position is subject to a background investigation.
  • Pre-employment medical exam may be required
  • Bargaining Unit Position
  • Emergency/Essential Position
  • Physical Requirement: Lift/Move up to 40 pounds.


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If selected for this position, your duties will include but are not limited to the following food service tasks in the areas of meal assembly and service, ware-washing, sanitation and safety:


  • Set up tray-line with dishes, silverware, trays, napkins, condiments and cold food items such as salads, desserts, bread and beverages.
  • Break down tray-line by removing unused foods to appropriate storage area or discarding under direction of supervisor.
  • Load trays on delivery carts. Deliver meals, nourishment, and supplies to patient care units, patients' rooms, and/or outpatient clinics.
  • Remove soiled trays from patients' rooms and return them to kitchen for dish washing; Clean and/or de-lime machines, pulverizer, grease trap, work areas, sanitize refrigerators, tray delivery carts, tray-line equipment and other related equipment.
  • Operate institutional dish/pot washers.
  • Check temperature gauges to ensure proper cleaning and sanitation.
  • Assist in simple food preparation by weighing, measuring, portioning, wrapping, peeling and chopping foods as needed.
  • Assemble ingredients according to standardized recipes.
  • Transport food and other nutrition related items to/from the loading dock to/from Nutrition Services and within the Clinical Center; utilize motorized transportation equipment to deliver food to the patients.


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Applicants will be rated in accordance with the OPM Qualification Standard. Although a specific length of time and experience is not required for most blue-collar positions, you must meet any screen-out element listed, and show through experience and training that you possess the level of knowledge and skill necessary to perform the duties of the position.

The approved job elements for this occupation are listed as follows:

(1) Ability to do food service work without more than normal supervision (Screen-out element).

(2) Work practices (include cleanliness, neatness and concern for sanitation) in food service work.

(3) Technical practices in food service work.

(4) Ability to read, understand and follow food preparation and serving instructions, manuals, etc.

(5) Ability to use and care for food preparation and serving tools,
utensils, and equipment.

(6) Knowledge of food preparation and serving ingredients.

(7) Dexterity and safety in food service work.

(8) Ability to work as a member of a team.

View Assessment Questions

Males born after December 31, 1959 must be registered with Selective Service.


If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating and Selection procedures for placement in one of the following categories:

  • Best Qualified – for those who are superior in the evaluation criteria
  • Well Qualified – for those who excel in the evaluation criteria
  • Qualified – for those who only meet the minimum qualification requirements

Candidates determined to be Best Qualified will be referred to the hiring manager for further consideration and possible interview. The Category Rating Process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category.

Click here to view vacancy questions: View Assessment Questions

If you are a veteran, CTAP or ICTAP eligible, or an individual with a disability, please refer to the following links for additional information and required documents:

All such documents MUST be received by 11:59pm ET of the closing date, Friday, March 22, 2013, to be considered.


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The federal government offers a comprehensive benefits package including vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  For more information, check out New Employee Benefits at NIH and OPM's Employee Benefits Information.


We are unable  to pay relocation expenses. 


A one-year probationary period may be required upon selection/ placement.


For intermittent employees, i.e., those who do not have regularly scheduled tours of duty, each day or part of a day in pay status counts as 1 day of credit toward the 260 days in a pay status required for completion of probation. (However, the probationary period cannot be completed in less than 1 year of calendar time.)


Employees serving on an intermittent work schedule do not have a pre-arranged work schedule and are paid only for the hours that they are in duty status and actually work. Intermittent employees do not earn sick leave or vacation/personal time and are not generally eligible for health, life insurance, or retirement benefits.

This position is designated as an "emergency'' position and the selected candidate will be considered an "emergency" employee and will be required to be available, ready, willing, and able to report for duty under all circumstances, e.g. inclement weather, government closings and holidays, lapse in appropriations, non-emergency situations for operation 24 hours a day and 365 days per year coverage.


Additional selections may be made through this vacancy announcement. The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. The NIH maintains a tobacco free work environment and campus.


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Submission of a resume alone IS NOT a complete application.   You must provide a complete online Application Package which includes:

  • Your Resume (Please provide sufficient details in your resume to enable us to determine if you meet the requirement for qualifying experience (as stated in the Qualifications section) and to support your answers to the online questionnaire.   Providing insufficient details in your resume may result in a lower or ineligible rating.)  
  • A complete Assessment Questionnaire, View Assessment Questions.
  • Other required supporting documents (See the Required Documents section for any additional forms and/or supplemental materials required.)
  • If you would prefer to submit a Curriculum Vitae (CV) for consideration, you may submit a skeletal online resume and Fax your CV.   Submission of a resume/CV alone IS NOT a complete application.   You must complete the online questionnaire that will appear when you begin your application on USAJOBS.   (See the Required Documents section for any additional forms and/or supplemental materials required.)

To begin the online application process, click the "Apply Online" button at the bottom of this screen to log in to your existing USAJOBS account or to create an account if you do not already have one.

  • Follow the prompts to complete the Assessment Questionnaire. Please ensure you click the "Submit My Answers" button at the end of the process.
  • To fax supporting documents you are unable to upload, you must use the fax coversheet found at .    Include the vacancy announcement number for the job to which you are applying, 855619.   Fax your documents to 1-478-757-3144.

If you have questions or require reasonable accommodation during the application process,  please contact the HR staff member listed below.   If you cannot apply online, these are the steps to follow:

  1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, View Occupational Questionnaire.
  2. Print this 1203-FX form to provide your response to the occupational questionnaire
  3. In Section 25 of the Occupational Questionnaire, you may notice that the numbering restarts with number one. When entering your responses on the 1203-FX form please continue to enter your responses on the next available number within this section. The numbers on the 1203-FX will not match the Occupational Questionnaire once it restarts with number one. This issue has been identified and will be resolved as soon as possible.
  4. Fax the completed 1203-FX form along with any supporting documents to 1-478-757-3144. Your 1203-FX will serve as a cover page for your fax transmission.

If you have difficulties with hearing and are seeking assistance, please call a relay operator at 1-800-735-2258 or visit Maryland Relay or AT&T Relay.

For technical difficulties, contact HR Systems Support between 8 AM and 4:30 PM ET Monday through Friday at 301-451-1436 or

Additional Information on How to Apply

Information on Reasonable Accommodation

To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select "My Applications", and click on the "more information" link under the application status for this position.


The following information must be received by 11:59pm ET on the closing date of the announcement, Friday, March 22, 2013.  

  1. Resume via USAJOBS.
  2. Responses to online questionnaire.
  3. If applicable, supporting documentation (including DD214 to support Veterans' Employment, CTAP/ICTAP, Schedule A, or other information requested in the announcement such as transcripts). To ensure your information is secure, please block out any Social Security numbers (SSNs). Clean copies may be requested if you are hired.


Donnette Berrios
Phone: (301)435-4754
Agency Information:
National Institutes of Health
2115 E Jefferson St
Bethesda, MD


Within 15 business days of the closing date, Friday, March 22, 2013, you may check your status online at USAJOBS We will update your status after each key stage in the application process has been completed.

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