Applicants applying for the GS-11 grade level must meet one of the following
A. Have at least 1 full year of specialized experience equivalent to the GS-09
level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of
others; and skill in oral and written communication.
Examples of qualifying specialized experience include:
- Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
- Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the
- Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
- Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the
efficient operation of an organization.
- Military experience that included responsibility for directing a variety of
support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.
In addition, qualifying specialized experience must demonstrate the following:
- Experience analyzing requirements and develops plans to anticipate and provide for future needs for support services;
- Experience developing, implementing, interpreting, and maintaining standard operating procedures governing the acquisition and delivery of support services for a Bureau;
- Experience overseeing travel and transportation support, which includes the implementation and interpretation of travel policies and standards;
- Experience maintaining liaison with program officials during the initiation and execution of annual budgets and financial plans to ensure that expenditures for all other support services are properly funded;
- Experience coordinating efforts to ensure that a high level of physical security and personal safety is maintained in all Bureau buildings and offices;
- Experience leading and/or participating in special projects to develop and implement new services or to respond to new requirements;
- Experience working closely with customers to continually evaluate the service provided and to identify opportunities for improving overall quality and effectiveness.
B. Have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree, or LL.M. (if related), from an
accredited college or university with a major in public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled;
C. Have a combination of graduate education with a major in public administration,
business administration, industrial engineering, industrial management or other administrative or management fields related to the position to be filled AND specialized experience (as described above), which is equivalent to the GS-09 level
in the Federal Service. This experience and education together meets 100% of the
qualification requirements for this position.
Combination of Experience and Education: When an applicant has less than
one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester
hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate
study must total at least 100%.
If you are qualifying based on education, you MUST submit a copy of your college transcript(s) with your application by the closing date of this announcement, and if selected, an official college transcript WILL BE required to verify education prior to employment. If you fail to provide the requested information, or the information you submit is insufficient to verify your eligibility, you WILL lose consideration for this position.
HOW YOU WILL BE EVALUATED:
Your application will be evaluated and rated under the Category Rating and Selection procedures. Based on your responses to the job-specific self-assessment questions, eligible candidates are placed for selection consideration into one of three pre-defined quality categories as described below:
Highly-qualified Category - In addition to meeting minimum qualifications for the position, candidates must fully demonstrate proficiency in all major aspects of the position.
Well Qualified Category - In addition to meeting minimum qualifications, candidates must demonstrate proficiency in some but not all of the major aspects of the position.
Qualified Category - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of knowledge, skill and ability of the position.
Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
-Knowledge of a wide range of administrative policies, concepts, practices, and principles in order to provide general services that support the needs of the Bureau and analyze and develop recommendations for improvement in support services program operations.
-Knowledge of U.S. Government regulations, procedures, practices, and precedents pertaining to general services, security, travel and transportation, and building management functions implement, interpret, and ensure compliance with regulations and procedures as they apply to the DS general services program.
-Knowledge of contracting policies and procedures including procurement planning, acquisition methods, and documentation requirements to coordinate the procurement of supplies, equipment, inventories and contracting services necessary for the accomplishment of the support services program.
-Knowledge of business and industry practices and trends, as well as practical knowledge of a broad spectrum of supplies and types of equipment and services offered by vendors to provide services in accordance with accepted business practices including the use of vendor services.
-Skill in applying fact-finding, analytical and problem solving methods and techniques to identify problems, draw conclusions, and recommend appropriate actions or solutions to improve program efficiency and effectiveness.
-Ability to analyze and evaluate information to review reports and records to ensure that support services policies and controls are being property implemented throughout the bureau and to evaluate and improve the effectiveness of program operations.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience(s) and education (if applicable) as it relates to this job opportunity. In order to fully evaluate your application and receive proper credit, your resume should include: (1) paid and non-paid experience, job title, dates held (month and year for qualifying purposes to receive credit), number of hours worked per week, and salary (2) knowledge of the subject matter and technical skills pertinent to this position; (3) specific duties performed that fully detail the level and complexity of the work; and (4) names and phone numbers of your current and/or previous supervisor(s). Your resume should contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of consideration. For tips on writing your resume, please visit the USAJOBS Resource Center.
If, after reviewing your resume and self-assessment questionnaire responses and a determination is made that you have inflated your qualifications and/or experience, a score will be manually determined that reflects your documented experience. This may result in a lower score, which may also eliminate you from consideration for this position.
Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each pre-defined quality category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent (i.e., CPS and CP) must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.
Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated "Well Qualified" for the position to receive consideration for special priority.
Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this announcement. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. To preview questions please click here.