a. Citizenship. Citizen of the United States.
(1) Experience. Six months experience of clerical, office or
other work that indicates the ability to acquire the particular knowledge and
skills needed to perform the duties of the position; or
One year above high school; or
Combination. Equivalent combination
of experience and education are qualifying for entry level for which both
education and experience are acceptable.
c. Certification. None required.
Requirements. See VA Directive and
g. English Language
Proficiency. MSAs must be proficient
in spoken and written English in accordance with VA Handbook 5005, part II,
chapter 3, section A, paragraph 3j.
Experience. To be creditable, the
experience must have demonstrated the knowledge skills, abilities (KSAs)
associated with current MSA responsibilities.
Experience satisfying this requirement may be paid/non-paid employment
as a MSA.
(a) Experience. One year of experience equivalent to the next
lower grade level (GS-7 in Federal Service).
(b) Assignment: Supervisory MSAs at this level plan and
direct programs at medical centers and/or satellite outpatient clinics and have
full supervisory responsibility for supervising at least one subordinate team
leader or supervisor. Assignments at
this level include, but are not limited to:
assigning and evaluating the work of subordinate staff; resolving
complex problems to ensure patient services are met; evaluating new products,
equipment, and systems in order to make recommendations for improved operations;
identifying educational or training needs; making final decisions on
selections; evaluating performance, and taking disciplinary action when
necessary. The employee has full
administrative and professional responsibility for planning and directing the MSAs
activities. Responsible for extracting
and analyzing data in order to provide reports in support of performance
measures to senior management.
Knowledge, Skills, and Abilities.
Candidates must demonstrate the KSAs below:
1. Ability to provide the
full range of administrative and supervisory duties which includes assignment
of work, performance evaluations, selection of staff, and recommendation of
awards and/or advancements.
2. Ability to collaborate, communicate, and
demonstrate customer service and interpersonal skills with all healthcare
professionals to ensure quality/continuity of care and ensure compliance with
established policies and regulations.
3. Ability to provide briefings, orientations,
staff development and training.
4. Ability to manage fiscal matters, forecast
resource and equipment needs, and identify budget needs.
GRADE DETERMINATIONS: To be made by the Professional Standards Board.
IN DESCRIBING YOUR EXPERIENCE,
PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR
References : VA Handbook 5005 at http://www.va.gov/ohrm/joblistings/VAQualStds.doc (also available in the local Human Resources Office) and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at http://www.opm.gov/qualifications/standards/index-Standards.asp.
PHYSICAL REQUIREMENTS: This position is conduction in an office setting with heating and air conditioning. Position will require some light lifting of office files, folders, and office equipment.
PLEASE NOTE: Education must be accredited by an accrediting institution
recognized by the U.S. Department of Education in order for it to be credited
towards qualifications (particularly positions with a positive education
requirement.) Therefore, applicants must report only attendance and/or
degrees from schools accredited by accrediting institutions recognized by the
U.S. Department of Education. Applicants can verify accreditation at the
following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by
applicants will be verified by the appointing agency accordingly.
Foreign Education: If you
are using foreign education to meet qualification requirements, you must send a
Certificate of Foreign Equivalency with your transcript in order to receive
credit for that education.
applying for Federal Jobs, eligible Veterans should claim preference on their
application or résumé. Applicants claiming preference based on
service-connected disability, or based on being the spouse or mother of a
disabled or deceased Veteran, must complete an SF 15, Application for 10-Point
Veteran Preference. Veterans who are still in the service may be granted
tentative preference on the basis of information contained in their
applications, but they must produce a DD Form 214 or other proof prior to
appointment to document entitlement to preference. For more information
on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified.
Please follow all instructions carefully. Errors or omissions may affect
consideration for employment. You may also be evaluated based upon the
question responses you provide during a structured interview. In responding to
structured interview questions you should be sure to cite specific
examples of experience, explain exactly what you did, and the outcome.