This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT SPECIALIST (CUSTSPT) (Military Membership Required)

Department:Department of the Air Force

Agency:Air National Guard Units (Title 32)

Job Announcement Number:JA 13-102-C

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$57,408.00 to $74,628.00 / Per Year

OPEN PERIOD:

Thursday, March 14, 2013 to Friday, April 19, 2013

SERIES & GRADE:

GS-2210-11

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Mansfield, OH United StatesView Map

WHO MAY APPLY:

Open to Military Members of the Ohio Air National Guard

JOB SUMMARY:

The Ohio National Guard seeks to employ high quality applicants for Federal Technician positions. This position requires military membership in the Ohio National Guard.

Military Unit and Address:

179th Airlift Wing


1947 Harrington Memorial Rd
Mansfield, OH 44903
USA

This position is being announced concurrently as an AGR position.  To view the AGR job announcement, please visit the Ohio National Guard jobs page at http://ong.ohio.gov/human_resources/ong_job_postings.html

NATIONAL GUARD MEMBERSHIP REQUIRED

POSITION DESCRIPTION # D1854000

 

This position is located in the Operations Flight of a base Communications Squadron.  The purpose of this position is to serve as a customer support technician performing work involving analytical and evaluative duties related to computer networks (NIPRNET/SIPRNET) and/or telecommunications system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, and data communications.  The incumbent specializes in one or more of the major information technology (IT) and/or communications systems managed and maintained by the Squadron - network infrastructure, wireless systems, and voice systems.  The network infrastructure systems include:  local/wide area networks (LAN/WAN), intrusion detection systems, closed circuit television, network switches, routers, information transfer nodes (ITN), and data terminal equipment.  The wireless systems include:  trunked UHF/VHF/HF systems, regulated and unregulated radio and wireless network systems, personal wireless communications systems (PWCS), wireless teleconferencing, and wireless LANs.  The voice systems include:  plain old telephone systems (POTS), networked voice, Voice over Internet Protocol (VoIP), voice mail systems, unified communications network systems, and Video Tele-Conferencing (VTC) networks.

To ensure full coverage for all systems supported, each incumbent is expected to maintain a high level of proficiency for all systems supported by the Communications Squadron.  While each incumbent may specialize in one system category, to ensure full coverage during workload fluctuations as well as employee absences, each incumbent will cross-train to support all IT and communications systems.  Throughout the year, each incumbent will perform customer support work for all three IT/communication system categories. 

DO NOT SEND APPLICATIONS TO THE ADDRESS LISTED BELOW

Apply using the instructions in the "How to Apply" section

The Ohio National Guard is an Equal Opportunity Employer

KEY REQUIREMENTS

  • U.S. Citizenship
  • This job is open to all members of the Ohio ANG.
  • Minimum Military Rank/Grade: AB (E-1)
  • Maximimum Military Rank/Grade: TSgt (E-6)
  • Compatible AFSC: 3D1X(1-3) 3D0X(1-3)

DUTIES:

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(1) Manages the assigned IT/communications environment with privileged access at the network level.  Plans, coordinates, installs, and continuously analyzes system design, hardware and software.  Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system.  Provides Information Assurance - Technical (IAT) II information systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services.   Perform system audits to assess security parameters and performance of IA controls within the network environment.

(2) Serves as a focal point for ensuring functionality and operability of the assigned IT/communications system environment.  Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system resources.  Analyzes installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture, its reliability, and functionality in relation to the organization’s business requirements.   Runs tests to verify operability and functionality; analyzes hardware and software malfunctions to resolve physical and logical processing problems; and recommends acquisition of programs or equipment which will resolve operational problems.  Provides on-going optimization and problem solving support; continually surveys system operation to identify potential systems problems which could lead to loss or serious interruption of service.  Initiates corrective or preventative measures to rectify immediate problems and prevent future occurrences.  Troubleshoots and diagnoses system failures to isolate source of problems.  Performs testing, troubleshoots, and corrects problems relative to interface and interoperability of system components such as hardware, systems software, and applications programs.  Provides proactive consultation and instruction with system users to ensure seamless implementation of changes.  Assesses the security of installed systems. 

(3) Provides customer technical assistance and support for all users.   Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services.  Works with customers to ensure efficient operations which support each units’ requirements.  Assists in solving problems associated with delivery of hardware and software orders.  Provides management with information necessary to address difficult and complex problems in automating work processes.  Tracks life of system equipment, prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions.  Reviews purchase requests and statements of work, ensuring documentation is sufficient to justify enhancements necessary to keep systems current and ensuring requested equipment and applications are compatible with existing infrastructure.  Promotes use of assigned systems by providing instructions to functional area users on IT/communications processes and procedures associated with each supported system.  Works with customers to resolve integration or configuration related issues associated with a variety of different system platforms, operating systems, applications, and equipment configurations. 

 


QUALIFICATIONS REQUIRED:

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This is a Permanent Excepted Service position

Military Membership in the Ohio National Guard is required

  • Minimum Military Grade: AB (E-1)
  • Maximum Military Grade: TSgt (E-6)
  • Compatible Military Assignment: 3D1X2, 3D1X1, 3D1X3, 3D0X1, 3D0X2, 3D0X3
  • Must have a valid State driver's license for the State in which he or she lives or is principally employed.

 

If you are willing to take a demotion to be considered for this position you must clearly indicate your intentions in your resume.

 

It is not necessary for applicants to possess the MOS/AFSC listed as compatible to the position in order to apply.

 

It is, however, the applicant's responsibility to acquire a compatible MOS/AFSC within 1 year of appointment. Coordinate with your unit's training representative to determine whether or not you can qualify for a specific MOS/AFSC and/or receive training.

 

APPLICANTS MUST SUBMIT A RESUME THAT ADDRESSES THE SPECIALIZED EXPERIENCES AND KNOWLEDGE, SKILLS, AND ABILITIES LISTED BELOW. THE RESUME MUST INCLUDE DATES INDICATING WHEN THE WORK WAS PERFORMED.

 

General Experience:
Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.  Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. 

 

Specialized Experience:(GS-2210-11)- Must have at least 36 months experience:

1. Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. 

 

2. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. 

 

3. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment.  

 

4. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. 


SUBSTITUTION OF EDUCATION:

For the GS-5 level, a 4-year course of study leading to a bachelor’s degree may be substituted for the experience requirements.  At the GS-7 level, on full year of graduate level education or superior academic achievement.  At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted.  At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.   

 

Major study-computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. 

Requirements

This position is being announced in accordance with state merit promotion procedures and collective bargaining agreement. Wearing of the appropriate military uniform is required while employed in this position. Permanent change of duty station (PCS) funds are not available. 

 

If you are an AGR and are selected for this position, you will be required to vacate your AGR status. 

 

Successful applicant will be assigned to a compatible military position in an appropriate unit of assignment in the Ohio National Guard.

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience your qualifications rating can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating and may result in you not being considered for appointment to this position.


BENEFITS:

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The Federal government offers a number of exceptional benefits to its employees. The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information visit: https://www.fsafeds.com/fsafeds/index.asp

Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. For additional information visit: http://www.opm.gov/insure/health/index.asp

Leave - Most Federal employees earn both annual and sick leave. For additional information visit: http://www.opm.gov/oca/leave/index.asp

Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance, for additional information visit: http://www.opm.gov/insure/life/index.asp

Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. For additional information visit: http://www.ltcfeds.com/

Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. For additional information visit: http://www.opm.gov/retire/index.asp

This link provides and overview of the benefits currently offered to Federal employees. http://www.usajobs.gov/EI/benefits.asp



OTHER INFORMATION:


1. Do not send applications to the mailing address or email address on this announcement. Apply only online or via the fax number provided in the section entitled "How to Apply."

2. If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal.

3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.



HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume and any other documents specified in the Required Documents section of this job announcement.  (See Required Documents section below)

2. A complete Occupational Questionnaire

 

The complete Application Package must be submitted by 11:59 (EST) on Friday, April 19, 2013.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account.  Follow the prompts to complete the Occupational Questionnaire.  Please ensure you click the Submit My Answers button at the end of the process.

NOTE:  You must click both Finish and Submit when you are done.  Your Online Qualifications Questionnaire is not processed - and your resume is not attached - until you click the Submit button, even if USAJOBS says it sent your resume.

NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.

To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID 855208.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the Occupational Questionnaire View Occupational Questionnaire

2. Print this 1203FX form to provide your response to the occupational questionnaire http://www.opm.gov/forms/pdfimage/opm1203fx.pdf

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.



REQUIRED DOCUMENTS:


All applications must include the following information:

  • Resume (Must describe all relevant work experience and include dates the work was performed)
  • Current Unit of Assignment
  • Current Military Rank/Grade
  • Current MOS/AFSC

Your application may need to include:

  • Transcripts (if substituting college education for work experience)

NOTE:  Applicants are HIGHLY ENCOURGED to use the USAJOBS Resume Builder to apply for this position.  Do not submit an OF-612; it is obsolete and no longer accepted.  If you choose to use your personal resume; please ensure that your resume contains your full name, address, phone number and at least your last four digits of your social security number.

 

Please do not send applications to the addresses listed below

AGENCY CONTACT INFO:

JOHNNY C. WILLIS
Phone: (419)520-6122
Email: JOHN.WILLIS@ANG.AF.MIL
Agency Information:
179th Airlift Wing
1947 Harrington Memorial Rd
Mansfield, OH
44903
USA

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your qualification status and/or referral to the hiring official.  If further evaluation or interviews are required you will be contacted.

Instructions for completing the OPM 1203-FX:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

View Assessment Questions


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Job Announcement Number:

JA 13-102-C

Control Number:

339307200