This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Technology Specialist (Systems Administration)

Agency:Peace Corps

Job Announcement Number:DPC13-A0056-LH

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$53,350.00 to $119,327.00 / Per Year

OPEN PERIOD:

Thursday, March 07, 2013 to Thursday, March 21, 2013

SERIES & GRADE:

FP-2210-03/05

POSITION INFORMATION:

Full Time - Term

PROMOTION POTENTIAL:

03

DUTY LOCATIONS:

1 vacancy in the following location:
Washington D.C., Dist of ColumbiaView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Ten Reasons to Work for Peace Corps! -- (1) Voted in the top 4 "Best Places to Work in the Federal Government" for small agencies in 2012, (2) the Peace Corps has a unique global mission. (3) Benefits include higher salary caps than the Federal standard with (4) quicker step increases. (5) Peace Corps employees earn non-competitive eligibility after 3 years of service and (6) have the chance to be selected for an annual Leadership Development Academy. (7) The working environment is highly flexible with alternative schedules, credit hours, teleworking. (8) There's a Distinguished Speaker Series, and (9) work-life programs including Metro and bicycle subsidies. (10) Peace Corps has a vibrant "Community" atmosphere; established through President Kennedy'S call to service; the Peace Corps asks applicants "what you can do for your country" . . . and the world

Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Peace Corps applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on https://www.avuecentral.com/casting/aiportal/control/toVacancy?referenceCode=XTSCW.

KEY REQUIREMENTS

  • See Other Information.

DUTIES:

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(The duties described reflect the full performance level of this position)

This position is in the Operations group within the Office of the Chief Information Officer of the Peace Corps. Our Domestic Infrastructure systems are located in the Agency's onsite data center, and are the hub of the network which connects all our sites -- providing core infrastructure services such as network authentication, email, mobile device support, storage, web services, and a wide range of enterprise databases and applications. The IT Specialist role entails providing on-site business-day support of the Peace Corps HQ windows and Linux Systems including, System Administration, patching, performing backups, and disaster recovery operations. Other duties include monitoring of server uptime, performance of routine operational maintenance procedures, completion of daily operational checklists, tier-one troubleshooting and incident escalation, and providing additional as-needed support to the Infrastructure Operations, Engineering, and Deskside Support teams.
Installs, configures, troubleshoots, and maintains hardware and software to ensure the availability and functionality of the systems. Recovers data in the event of hardware or software failure.

Coordinates system operation/maintenance efforts. Determines the actions required of various units that must contribute to the operation and maintenance of the broadcasting system. Establishes coordinated schedules and milestones for the operation and maintenance functions.

Sets up, operates, and monitors computer systems and peripheral equipment such as printers, tape drives, scanners, and external modems.

Maintains manuals, reference books, and/or software instructions associated with the programs and systems used in the organization.


QUALIFICATIONS REQUIRED:

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KNOWLEDGE, SKILLS, AND ABILITIES:

(The KSAs below may not apply at all grades)

Ability to communicate effectively other than in writing.

Ability to communicate in writing.

Ability to plan and execute work.

Knowledge of computer hardware/software technologies.

Knowledge of computer languages, utilities, machines, and access methods.

Knowledge of electronic analog and/or digital communications systems.

Knowledge of the techniques and theories characteristic of electronics.

Knowledge of basic electronics theory and operating principles.

Attention to Detail

Oral Communication

Ability to apply basic analytical methods to various aspects of assigned program or project areas.

Knowledge of automated data processing functions, operating systems, software applications, and utility programs.

Customer Service

Knowledge of program support practices and procedures.

Problem Solving

Knowledge of information technology systems administration.

ADDITIONAL REQUIREMENTS:

Performed information technology (IT)-related work in a thorough manner, with attention to detail and concern for all areas involved.

Communicated effectively with individuals or groups in formal or informal information technology (IT) settings, expressing and/or presenting a variety of information (e.g., factual, conceptual, technical, sensitive, controversial, etc.).

Fulfilled internal and external information technology (IT) client and customer needs, providing information, assistance, and/or training, resolving problems; explaining system and product functionality; and satisfying expectations.

Identified problems and causation factors and generated solutions and/or offered recommendations for a variety of confirmed information technology (IT) problems.

MINIMUM FEDERAL QUALIFICATION REQUIREMENTS:

Grade 05: Qualifying experience for FP-05 requires IT-related experience that demonstrates each of the following four competencies: Attention to Detail; Customer Service; Oral Communication; and Problem Solving; AND one (1) year of specialized experience equivalent to at least the FP-07 or GS-7 level. Specialized experience is experience that is in or directly related to the line of work of the position to be filled and that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position. Experience must be IT-related and may be paid or unpaid experience.

Example of specialized experience for positions at the FP-05 level, typically gained in the IT field or through performance of work where the primary concern is IT, includes experience that demonstrates knowledge of IT requirements and techniques in carrying out project assignments consisting of several related tasks, such as typically is the case in development of minor modifications to parts of a system on the basis of detailed specifications provided. Work involves analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Two (2) full years of progressively higher level graduate education, or a master's or equivalent graduate degree, at an accredited/pre-accredited institution that demonstrates the competencies/knowledge, skills, and abilities necessary to do the work of the position. Education must have included major study in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or course work in one or more of the identified fields that required the development or adaptation of applications, systems, or networks.

Grade 04: Qualifying experience for the GS-12 requires IT-related experience that demonstrates each of the following four competencies: Attention to Detail; Customer Service; Oral Communication; and Problem Solving; AND one (1) year of specialized experience equivalent to at least the FP-05 or GS-9 level. Specialized experience is experience that is in or directly related to the line of work of the position to be filled and that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position. Experience must be IT-related and may be paid or unpaid experience.

Example of specialized experience for positions at the GS-12 level, typically gained in the IT field or through performance of work where the primary concern is IT, includes experience analyzing a number of alternative approaches when advising management concerning major aspects of IT system design. The experience demonstrates accomplishment of IT project assignments requiring knowledge of IT requirements and techniques pertinent to the position to be filled.

Grade 03: Qualifying experience for FP-03 requires IT-related experience that demonstrates each of the following four competencies: Attention to Detail; Customer Service; Oral Communication; and Problem Solving; AND one (1) year of specialized experience at least equivalent to the FP-04 or GS-11 level. Specialized experience is experience that is in or directly related to the line of work of the position to be filled and that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position. Experience must be IT-related and may be paid or unpaid experience.

Example of specialized experience for positions at the FP-03 level, typically gained in the IT field or through performance of work where the primary concern is IT, includes experience analyzing a number of alternative approaches when advising management concerning major aspects of IT system design. The experience demonstrates accomplishment of IT project assignments requiring knowledge of IT requirements and techniques pertinent to the position to be filled.


See Other Information for further requirements.

HOW YOU WILL BE EVALUATED:

Your application will be automatically evaluated and rated by the system. Additionally, we will conduct a quality review of your on-line application and supporting documents. Your on-line responses must be supported by the information you provide in your work history information.


BENEFITS:

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See Other Information.

OTHER INFORMATION:

This is an Excepted Service Appointment. Initial appointments to the Peace Corps normally are for 60 months. Employees are paid on the Foreign Service pay scale and receive the same benefits as other Federal employees. A background security investigation will be required for all hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

If you have engaged in intelligence activity or related work, you may not be eligible to apply for positions at Peace Corps. Please click on the Public Notice Vacancy Announcement and refer to the 'Other Significant Facts' section for details.

If you are claiming Veteran's Preference you must attach your supporting documents to receive your preference points. For more information please click on the Public Notice Vacancy Announcement and refer to the 'Other Significant Facts' section for details.

A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet this requirement will be grounds for employment termination.

Both online and offline application assistance can be obtained by contacting the Avue Help Desk at 1-800-407-0147 or joeavue@avuetech.com or by clicking on the "TECHNICAL SUPPORT" button while working in the automated system.
 
When completing your Avue application online, you will receive a pop-up warning message after 45 minutes.  It is strongly recommended that you save your data often, and turn off your pop-up blocker in order to receive any system time-out warning. 

The primary method of applying for this vacancy is online via the Internet at www.avuedigitalservices.com/pc/applicant.html. If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment commission, or a commercial establishment that provides Internet access to apply online. If you are unable to apply online, you may call the contact phone number listed on this announcement to obtain a copy of the vacancy announcement, applicant qualification form (Form No. F-15566-AVUE), and instructions for completing the form. No other form of application will be accepted.

Familiarity and/or experience with diversity and inclusion strategies and tactics within the workplace preferred.

Applications and supporting documentation must be received by the closing date of the announcement to receive consideration.

HOW YOU WILL BE EVALUATED: Your application will be automatically evaluated and rated by the system. Additionally, the Peace Corps Human Resources Office will conduct a quality review of your on-line application and supporting documents before your rating becomes final. This quality review will be based on the extent and quality of your experience, education, and training as it relates to the duties of this position. Your on-line responses must be supported by the information you provide in your application and work history information.

Applicants submitting documents can electronically attach them, or scan and attach them, to the employment application. If this is not possible, copies of documents can be faxed to 253-573-9869, or mailed to the following address: Peace Corps, c/o Avue Technologies Corporation, ATTN: Direct Services, 1145 Broadway Plaza, Suite 800, Tacoma, WA 98402. All faxed or mailed proof documents must be identified with applicant's name and vacancy announcement number.

All applicants will be considered without regard to race, color, religion, national origin, marital status, political affiliation, age, sex, sexual orientation, handicapping condition, membership in an employee organization, or any other non-merit factors.

If you have a disability and would like to request a reasonable accommodation for any part of the application and hiring process, or have questions regarding reasonable accommodation, please contact our American Diversity Program office at 202-692-2139. You can send an email to adp@peacecorps.gov or americandiversityprogram@peacecorps.gov.

Moving expenses are not authorized.

Relocation expenses are not authorized.

BENEFITS: A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual (vacation) leave; life insurance; incentive systems; and training and development opportunities. Employees located in the United States may also receive subsidized transportation, flexible work schedule, and a family/worklife program.

As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.

DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Applicants must be U.S. citizens.

Applicants must meet all qualification requirements by the closing date of this announcement.

VETERAN'S PREFERENCE: If you are claiming 5-point Veteran's Preference, a DD-214 must be submitted with your application. To receive 10-point preference, in addition to your DD-214, you must also submit an SF-15 and an official statement, issued in 1991 or later, from the Veterans Affairs or from a branch of the Armed Forces, certifying that the veteran has a service-connected disability of 10% or more. This documentation must be received by the closing date of the announcement; failure to submit will disallow the additional points for preference being added to your score.

This position is excluded from provisions of the Career Transition Assistance Program (CTAP).

A 12-month trial period is required.



HOW TO APPLY:

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Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Peace Corps applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on https://www.avuecentral.com/casting/aiportal/control/toVacancy?referenceCode=XTSCW.

If you are unable to apply online, you may contact the employing office for alternate application procedures. Please call Avue Help Desk at 1-800-407-0147or email at joeavue@avuetech.com.

REQUIRED DOCUMENTS:

See Other Information.

AGENCY CONTACT INFO:

Avue Help Desk
Phone: 18004070147
Fax: 2535739869
Email: joeavue@avuetech.com
Agency Information:
Peace Corps
1111 20th Street, NW
Office of Human Resource
Washington, Dist of Columbia
20526
US
Fax: 2535739869

WHAT TO EXPECT NEXT:

See Other Information.

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Job Announcement Number:

DPC13-A0056-LH

Control Number:

339292400