Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-13, in the Federal Service.
Specialized experience is defined as experience applying professional IT principles, techniques, hardware and software in order to provide advisory, planning and customer service assistance; experience with policy and standards development; and applying IT concepts and methods in the design, development, implementation and operational support of IT programs.
There in no education requirement for this position.
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.
HOW YOU WILL BE EVALUATED:
If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):
Technical Skills/Attention to Detail – The ability to serves as the supervisor overseeing system testing, maintenance and production and is assigned responsibility for assuring that the DEEOIC program information and operational/procedural needs for automation are: identified, approved for development by application of computer technology, designed and developed, properly tested, accepted, installed, maintained, and – as appropriate- made more effective via requirements and Automated Data Processing (ADP) analyses. Other activities include developing quality control standards for claims information data processing, scheduling and evaluating data entry and case processing flow, recommending changes in workflow, and maintaining liaison with the four District Offices with regard to the operation of management information systems and technical oversight and assistance.
Oral and Written Communication Skills – Ability to effectively communicate, explain, or defend complex ideas or information clearly and adapts to the audience’s level of knowledge.
Project Management Skills - Ability to Oversee and coordinate the design and automation of DEEOIC reoccurring reports to fit within the framework of the overall system(s)/data base where and when appropriate. Establishes program ADP management information system(s) and processing applications including preparation of detailed analyses. Directs the preparation of automated programs to meet specific programs and project objectives.
Planning and Organization Skills – Ability to supervises a staff of several ADP and other specialists. Plans the work for the team, schedules projects and activities, establishes priorities, and discusses goals and objectives with staff. Makes initial assignments and reviews at appropriate stages. To preview questions please click here.
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration. ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.