This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Financial Education Program Analyst

Agency:Consumer Financial Protection Bureau

Job Announcement Number:13-CFPB-354P

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$72,772.00 to $149,036.00 / Per Year

OPEN PERIOD:

Monday, March 04, 2013 to Wednesday, March 13, 2013

SERIES & GRADE:

CN-0301-51/53

POSITION INFORMATION:

Full-time - Permanent

PROMOTION POTENTIAL:

53

DUTY LOCATIONS:

1 vacancy - Washington, DCView Map

WHO MAY APPLY:

Applications will be accepted from U.S. citizens.

This opportunity is also open to status candidates only under announcement 13-CFPB-353.

JOB SUMMARY:

Do you want to be a leader in your field at the Consumer Financial Protection Bureau (CFPB) – a groundbreaking organization solely devoted to the economic strength and vitality of American Families?  Do you want to challenge yourself and others?  If you answer "Yes", then we have a career for you!  CFPB professionals have unparalleled opportunities to expand horizons for themselves and for the nation.  Become a member of an agency that makes a difference in the lives of everyday American families!

This position is located in the Consumer Financial Protection Bureau (CFPB), Office of Education and Engagement, Office of Servicemember Affairs.  This organization is responsible for the identification of opportunities to improve the financial education and consumer protection measures directed toward the military and veteran communities and to participate in the development of strategies to encourage positive financial decision-making and behavior. As a Financial Education Program Analyst with the Consumer Financial Protection Bureau, Office of Servicemember Affairs, you will to assist in the identification of opportunities to improve the financial education and consumer protection measures directed toward the military and veteran communities and to participate in the development of strategies to encourage positive financial decision-making and behavior. You will participate in the development and implementation of an aggressive and comprehensive communication and collaboration program with a wide array of partners and stakeholders to include the Department of Defense (DOD), other Federal agencies, State agencies, and military and veteran service organizations (including those that serve the National Guard and Reserve).

KEY REQUIREMENTS

  • Background investigation
  • U.S. citizenship
  • May be required to serve a probationary period.

DUTIES:

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The following are the duties at the CN-53 level. (Equivalent to the GS-13).  If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. 

 

The major duties of this position include:

  • Identifies existing and evolving consumer financial education programs and collects and summarizes information about consumer financial products and services and their potential risks and benefits specifically as related to the military and veteran communities.
  • Identifies metrics that can be used to analyze the effectiveness of existing, evolving and proposed financial education programs sponsored by DOD, servicemember advocacy groups and/or the financial industry at large.  Identifies gaps, continuing obstacles and issues associated with the effectiveness of financial education programs, particularly as they relate to the needs of the military and veteran communities.
  • In collaboration with partners and stakeholders, identifies gaps in financial education and consumer understanding of financial decisions, and recommends strategies to fill the gaps.
  • Drafts position papers that identify issues and recommends the creation, deletion or change of policies, laws and regulations that affect financial issues for servicemembers and their families.
  • Collaborates with stakeholders, partners and offices within CFPB in the development of advisory and instructional material and course design to make sure military and veteran consumers have the information they need to choose the consumer financial products and services that are best for them and avoid scams.
  • As needed, drafts new or customized financial educational materials specifically targeting servicemember and veteran communities.  Products may include tip sheets, comparison shopping guides, talking points, messaging scripts, and relevant tools to enhance decision-making.  Emphasis is on practical, useful, and interesting materials that focus on issues of key concern to the communities.
  • Communicates and distributes financial education materials using social/digital media (e.g., Facebook, LinkedIn, YouTube, Twitter, Wikis, blogs) to the military and veteran communities.


QUALIFICATIONS REQUIRED:

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You must meet eligibility and qualification requirements within 30 days of the closing date.

You must answer all job-related questions in the job questionnaire.


Specialized Experience: To qualify at CN-53, you must have one year of specialized experience at or equivalent to the CN-52 level in the Federal service.  (The CN-52 level is equivalent to the GS-12 level.)  For this position specialized experience is defined as experience developing programs and strategies promoting positive financial decision-making and behavior.   Experience must demonstrate knowledge of financial issues, services, and products affecting the military and veteran communities; experience assessing the effectiveness of education programs to identify gaps, obstacles, and issues; experience developing generational-specific financial education campaigns; and experience implementing digital media strategies (including Facebook, LinkedIn, YouTube, Twitter, Wikis or Blogs) to deliver educational messaging to military personnel, family members, and those who have recently transitioned to veteran status.

 

Specialized Experience: To qualify at CN-52, you must have one year of specialized experience at or equivalent to the CN-51 level in the Federal service.  (The CN-51 level is equivalent to the GS-11 level.)  For this position specialized experience is defined as experience developing programs and strategies promoting positive financial decision-making and behavior.   Experience must demonstrate knowledge of financial issues, services, and products affecting the military and veteran communities; experience assessing the effectiveness of education programs to identify gaps, obstacles, and issues; experience developing educational materials; and experience regularly using digital media channels (including Facebook, LinkedIn, YouTube, Twitter, Wikis or Blogs) to communicate and distribute educational materials.

 

Specialized Experience: To qualify at CN-51, you must have one year of specialized experience at or equivalent to the CN-40 level in the Federal service.  (The CN-40 level is equivalent to the GS-9 level.)  For this position specialized experience is defined as experience participating in the development of programs and strategies promoting positive financial decision-making and behavior.   Experience must demonstrate knowledge of financial issues, services, and products affecting the military and veteran communities; experience participating in assessing the effectiveness of education programs; experience assisting in the development of educational materials; experience regularly using digital media channels (including Facebook, LinkedIn, YouTube, Twitter, Wikis or Blogs) to communicate and distribute educational materials.

 

OR

 

Ph.D. or equivalent doctoral degree, or three academic years of progressively higher-level graduate education leading to such degree from an accredited college or university.  To be qualifying, graduate education must be in a field of study directly related to the duties of this position and must have provided the knowledge, skills and abilities that would be acquired through one year of specialized experience as described above.

 

The experience may have been gained in either the public or private sector.  One year of experience refers to full-time work; part-time work is considered on a prorated basis.

HOW YOU WILL BE EVALUATED:

Your application includes your:

1.  Resume,
2.  Responses to the online questions,
3.  Required supporting documents;
4.  Cover letter (optional). 

Note: If a cover letter is submitted, it may be used to assess your qualifications.

We use a multi-step process to evaluate and refer applicants:

1.  Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position.  You may be found "not qualified" if you do not possess the minimum competencies required for the position.  If your application is incomplete, we may rate you as ineligible.

2.  Rating: Your application will be evaluated against your responses to the occupational questionnaire.  You may also be further evaluated using additional assessment processes. 

 

Category rating procedures will be used to rank and refer eligibles.  Based on your responses to the online questionnaire, you will be assigned a score.  Your score will determine in which of the three categories you will be placed: Categories A, B, or C. Under this process, veterans will be assigned to the appropriate category (without additional preference points) and then placed at the top of their category. 

Qualified veterans with a service-connected disability of 10% or more will be placed at the top of the highest quality category. Review your resume and responses carefully.  Responses that are not fully supported by the information in your application package may result in adjustments to your score.  A human resources representative will validate the qualifications of those candidates eligible to be referred to the selecting official.  Your resume will be among the factors used in setting your pay, should you be made an offer of employment.  Please ensure that it fully describes your experience as it relates to the position for which you are applying.

 

3.  Referral: If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview.  If you are a displaced or surplus Federal employee (eligible for the Interagency Career Transition Assistance Plan (ICTAP) ),you must be rated in Category B, or higher, in order to be considered as well-qualified to receive special selection priority.

We recommend that you preview the online questions for this announcement before you start the application process. 


To preview questions please click here.


BENEFITS:

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Our comprehensive benefits are among the most generous in the federal government. They include:

  • Challenging and rewarding work benefiting American consumers
  • Opportunities for development and advancement
  • Extremely competitive salaries
  • Access to comprehensive Federal health, vision, dental, life, and long-term care insurance programs
  • Additional access to CFPB-specific vision, dental, short- and long-term disability, and insurance programs while you work at CFPB   
  • Ten paid holidays, 13 days of sick leave, and 13-26 days of vacation time each year
  • Accelerated annual leave accrual rates for non-executive staff and an increased annual leave carryover ceiling as compared to other federal agencies
  • Public Transit Incentive Program (PTIP) 
  • Employee Assistance Program (EAP)
  • Emergency Child Care Access (Contracted Service)   
  • Alternative Work Schedule and Telework access
  • The CFPB offers its own FSA Program.  As a result CFPB employees are not eligible to participate in FSAFEDS. If you are currently participating in FSAFEDS and you accept a position with CFPB, in order to continue participation in a FSA for the year you must enroll in the CFPB FSA program.  You are eligible to incur expenses against your FSAFEDS account(s), up to your separation date from your current agency.  In addition you will have until April 30th of the year following your separation from your current agency to get the expenses that were incurred, reimbursed through FSAFEDS. Any balance that remains in your FSAFEDS account after all eligible expenses have been incurred and reimbursed will be forfeited.  Due to IRS regulations, you are not able to transfer your FSAFEDS contributions into a CFPB FSA Account.  If you have questions please contact FSAFEDS at 1-877-FSAFEDS.   


  • OTHER INFORMATION:

  • There is approximately 5 days of travel per month in this position.
  • We may select from this announcement or any other source to fill one or more vacancies.
  • This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau.
  • All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with Selective Service System or are exempt from having to do so.
  • Relocation expenses will not be paid.
  • Ethics:  CFPB employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov.  In addition, CFPB employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Bureau of Consumer Financial Protection (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by CFPB.   CFPB’s regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys.  Applicants may review the CFPB ethics regulations and a summary of the regulations at www.consumerfinance.gov.   Questions regarding these requirements and prohibitions should be directed to the CFPB Ethics Office at EthicsHelp@cfpb.gov.


  • HOW TO APPLY:

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    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us as soon as possible. 

     

    If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJobs Help Desk.

     

    The Consumer Financial Protection Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

    Step 1 - Create or Upload a Resume with USAJOBS (www.usajobs.com)

    We suggest you go to the end of the "Qualifications & Evaluations" section of the job announcement to preview the online questions. You may need to customize your resume to ensure that it supports your responses to these questions. Resume Tips 

    Step 2 - Apply Online

    Click the "Apply Online" link on this page. You will then be directed to USAJOBS where you must select a resume. After selecting a resume, click on the "Apply for this position now!" link, and follow the prompts to register (if you have not already done so). You will then be required to answer a few questions, and submit all required documents. To return to your saved application, log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Apply Online" to continue.

    Step 3 - Answer the Online Questions and Submit Your Online Application

    If this is your first time on CFPB's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.

    Step 4 - Review and Confirm Your Submission

    You will now have the option to upload a document or print fax cover-sheets for your required documents. (See Step 5 for details.) Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted. You may also track your application status from your USAJOBS account.

    Step 5 - Submit Required Documents

    You can submit any required or optional documents (described below) by URL, document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your social security number from anything you submit. Document Upload: You may upload supporting documents in one of two ways:

    1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you have already loaded on USAJOBS. OR

    2. You may upload a document to an existing application by logging in to your USAJOBS account. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on it and select "Apply Online." Move through your existing application until you reach the "Documents" page and select "Upload" to add a document to your application.

    Be sure to review your complete application to confirm that the document(s) uploaded properly. In the "Application Review" section, you should see your uploaded documents listed on the "Vacancy Documents" screen. Once you see them, click "Finished;" you will then be returned to USAJOBS.

    Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number is on the cover-sheet.



    REQUIRED DOCUMENTS:

    Please note that if you do not provide all required information, as specified in this announcement, you may lose consideration for this position (or lose the special consideration for which you may be eligible).

    VETERANS' PREFERENCE DOCUMENTATION
    If you are claiming veterans’ preference, you must submit a copy of your Certificateof Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge.  Compensably disabled preference eligibles must also submit an Application for 10-point Veteran preference, SF-15, along with the required documentation listed on the back of the SF-15 form.  An SF-15 may be found at the OPM Forms  Page. For more information on veteran’s preference, click here.

    ICTAP PROOF OF ELIGIBILITY
    If you are a displaced or surplus Federal employee eligible for consideration under the Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility.  For a detailed list of documents , click here. 

    EDUCATION DOCUMENTATION

    If you are qualifying based on education, you MUST submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.

    To be used in meeting qualification requirements, a college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.  For a list of schools which meet these criteria, please refer to the Database of Accreditation of Post-Secondary Institutions and Programs.  If we are unable to determine that you meet the required education, you will be found ineligible for further consideration.

    If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency; more information may be found Acceptability of Higher Education for Meeting Minimum Qualification RequirementsWe recommend you get this process started as soon as possible to avoid delays in appointment if selected.

    A transcript will be required if you are tentatively selected. 

    AGENCY CONTACT INFO:

    Applicant Call Center
    Phone: 304-480-7300
    Fax: 000-000-0000
    TDD: 304-480-8725
    Email: CFPBINQUIRIES@BPD.TREAS.GOV
    Agency Information:
    Consumer Financial Protection Bureau
    200 Third Street
    Avery A2-H
    Attn: TFESB-CFPB
    Parkersburg, WV
    26106.0
    US
    Fax: 000-000-0000

    WHAT TO EXPECT NEXT:

    You may check the status of your application for this position at any time by logging into your account at www.usajobs.gov. We also recommend you opt to receive status change emails through USAJOBs. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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    Job Announcement Number:

    13-CFPB-354P

    Control Number:

    338815600