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This Position Is No Longer Available

Job Title:  Supervisory Prosthetics Representative
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  528D-13TMS-144

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$57,408.00 to $106,369.00 / Per Year
Wednesday, February 27, 2013 to Tuesday, March 12, 2013
Full Time - Excepted Service Permanent
1 vacancy - Albany, NY United States  View Map
United States Citizens


The Department of Veterans Affairs is an employer of choice as a center of excellence in patient care, education and research. We value trust, respect, commitment, compassion, and excellence; we value you. For more information on the Department of Veterans Affairs, go to


All applicants should review what must be provided for an application package to be considered complete.

Tour of Duty: Monday - Friday; 8:00 am - 4:30 pm

Appointment is contingent upon applicant meeting qualifications and the determination of the Professional Standards Board.

This is an Excepted Appointment.   Excepted service positions have been exempt from the requirements of the competitive service by law, Executive Order, or OPM Regulation (5 U.S.C. 2103 and 5 CFR part 213).  Public Law No. 108-170 converts this occupational series from the competitive civil service to the Hybrid Title 38 employment system.

Panel interviews may be conducted.  If applicants are interviewed for the position, performance based interview questions will be used.  For additional information regarding performance-based interview, please review the following website on the internet:


For more information on the Department of Veterans Affairs, go to



  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Must pass pre-employment examination.


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This position serves as the Supervisory Prosthetics Representative directing the Prosthetic and Sensory Aids Service for the Albany VA Medical Center and several associated community based outpatient clinics (CBOCs). The Supervisory Prosthetic Representative carries out the required duties and program goals according to applicable law and regulations including the United States Code, Code of Federal Regulations, Federal Acquisition Regulations, and VA Acquisition Regulations, VHA Directives and VHA Prosthetic Handbooks. The manager is responsible for ensuring that patients who are eligible and/or entitled to benefits, devices, or services receive them in a timely fashion. The incumbent is responsible for working effectively with medical center administrative and clinical staff, supervising/leading/teaching Prosthetic and Sensory Aids Service staff, and for effectively managing financial and staff resources including orthotic and prosthetic clinical services.


The Supervisory Prosthetic Representative develops and implements a program that provides benefits, devices, and services for Veterans. This includes supporting medical center clinical staff in the treatment and care of Veterans including amputees, those requiring home oxygen services, hearing impaired, visually-impaired, spinal cord injured, neurologically-impaired, chronically ill, and those with other medical conditions requiring a wide range of devices and services form durable medical equipment to surgical implants. The incumbent manages benefit programs, an approximate $10 million dollar specific-purpose budget at the VAMC covering purchasing and provision of devices and services for Veterans; serves as Contract Officer Representative for several contract programs; and is the medical center lead for Prosthetic and Sensory Aids Service.



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Qualification Requirements Used:  All individuals applying under this announcement must meet the qualifications for appointments as contained in VA Handbook 5005, Part II, Appendix G34, Prosthetic Representative Qualification Standards, GS-0672.  This standard is available for review in local HR Liaison Offices.




    a.  Citizenship.  Citizen of the United States.  (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.)


    b.  Experience and Education

    (1)  Experience.  Three years of experience that demonstrates:  knowledge of accounting methods; ability to analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; ability to compile, research, analyze, comprehend, and apply information or data; and ability to work as a team member in a group setting.




    (2)  Education.  Education equivalent to a bachelor’s degree from an accredited university or college.




    (3)  Experience/Education Combination.  Equivalent combinations of experience and education are qualifying.


    c.  Grandfathering Provision.  The following is the standard grandfathering policy for all Title 38 Hybrid qualification standards.  Some of these provisions may not apply to this occupation.  Please carefully review the qualification standard to determine the specific education and/or licensure/certification/ registration requirements that apply to this occupation.


All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation.  For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:


Such employees in an occupation that does not require a licensure/certification/registration, may be reassigned, promoted, or demoted within the occupation.


Such employees in an occupation that requires a licensure/certification/registration, may be reassigned, promoted up to and including the full performance (journey) level, or demoted within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.


Such employees in an occupation that requires a licensure/certification/registration only at higher grade levels must meet the licensure/certification/registration requirement before they can be promoted to those higher grade levels.


Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.


Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.


If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.


    d.  Physical Requirements.  See VA Directive and Handbook 5019.


    e.  English Language Proficiency.  Prosthetic representatives must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.




    a.  Definitions


    (1)  Creditable Experience.  Experience is only creditable if documented in the application and verifiable through employment references and/or other means.


    (2)  Quality of Experience.  Experience is only creditable if it is equivalent to at least the next lower grade level and is directly related to the position to be filled.


    (3)  Part-time Experience.  Part-time experience as a prosthetic representative is credited according to its relationship to the full-time workweek.  For example, a prosthetic representative would receive 1 week of full-time credit for each 2 weeks of half-time work.


    (4)  Specialty Services.  Services that are unique to more complex facilities.  These include, but are not limited to:


Spinal Cord Injury Unit (SCIU)

Blind Rehabilitation Center (BRC)

Traumatic Brain Injury (TBI)

Home Based Primary Care (HBPC)

Driver Rehabilitation Training

Orthotic and Prosthetic Laboratories

Optical Laboratories

Prosthetic Implants


    b.  Grade Determination.  In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:




    (a)  Experience.  At least 1 year of experience equivalent to the next lower level.  In addition, the candidate must demonstrate the following KSAs:




    (b)  Education.  Education equivalent to 3 full years of progressively higher level graduate education or a Ph.D. or equivalent doctoral degree from an accredited university or college in the field of business; a medical field, e.g., kinesiotherapy, occupational therapy, physical therapy, nursing, etc.; public administration; health administration; or those in related courses of study.


    (c)  Demonstrated Knowledge, Skills, and Abilities


    1.  Knowledge of prosthetic programs related to at least 2 specialty programs as identified in 3a(4).


    2.  Ability to advise clinicians on the selection, prescription, and acquisition of a full range of prosthetic devices.


    3.  Ability to maintain liaison with prosthetic supply manufacturers and dealers by inspecting their facilities and services, and participating in the award of prosthetic appliance contracts by providing advisory services to contract specialists.


    4.  Knowledge of investigative/research studies for newly developed prosthetic items in order to select pilot wearers, and compile data on item usefulness.


    (d)  Assignment.  This is considered to be the full performance level.  Typical assignments include serving as a prosthetic representative with signatory authority providing technical advice to a facility with 2 or more specialty services such as those in paragraph 3a(4) or as a Supervisory Prosthetic Representative who is not in a service chief or assistant service chief position.




    (a)  Experience.  At least 1 year of experience equivalent to the next lower level, and must fully meet the KSAs at that level.  In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*):


    (b)  Demonstrated Knowledge, Skills, and Abilities


    1.  Ability to understand the unique characteristics of sites for which responsible.


    2.  Skill in participating in VISN/facility initiatives, workgroups, and/or committees.


    3.  Ability to draft and/or recommend VISN/facility policies and/or directives.


    (c)  Assignments.  For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time.  Employees at this level typically serve as a Supervisory Prosthetic Representative in a Service Chief position at a facility that has one specialty service such as those in paragraph 3a(4), in an Assistant Chief position at a facility that has 2 or more specialty services such as those in paragraph 3a(4), or in a developmental capacity in Supervisory Prosthetic Representative positions with known promotion potential to a higher grade.




    (a)  Experience.  At least 1 year of experience equivalent to the next lower level, and must fully meet the KSAs at that level.  In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*):


    (b)  Demonstrated Knowledge, Skills, and Abilities


     1.  Knowledge of national initiatives and/or intra-agency workgroups or committees.


     2.  Ability to implement national policies over multiple facilities.


    (c)  Assignments.  For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time.  Employees at this level typically serve as a Supervisory Prosthetic Representative in a Service Chief position at a facility that has 2 or more specialty services such as those in paragraph 3a(4) or in a developmental capacity in Supervisory Prosthetic Representative positions with known promotion potential to a higher grade.


First Time Supervisors are subject to completion of one-year probationary period.







APPLICANT’S PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website:  All education claimed by applicants will be verified by the appointing agency accordingly.


PHYSICAL REQUIREMENTS:  All selected candidates will be required to pass a medical examination if they are selected for a position in which there are physical requirements. This will be effective as of August 1, 2008.


BACKGROUND INVESTIGATION:  Appointment to this position is contingent upon satisfactory completion of the required background investigation.


SELECTIVE SERVICE:  Male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service system or are exempt for having to do so under Selective Service law.


Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, your resume and supporting documentation will be compared against your responses to the occupational questionnaire. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

INCOMPLETE APPLICATIONS will receive a rating of IFM (ineligible due to missing forms). Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software, fax transmissions, delays in mail service, etc.


Only send documentation as requested/required by this announcement and that directly supports your qualifications for this position.



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The Department of Veterans Affairs offers a comprehensive benefits program that you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with the VA to life outside of work. For additional information about the many benefits of a career with the VA, please visit our "Benefits at a Glance" webpage at .



The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 90 or more before any veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at


Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.


Reasonable Accommodations:  This agency provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Equal Opportunity Employer:  VA will not tolerate discrimination or harassment on the basis of race, color, religion, national origin, sex, pregnancy, gender identity, parental status, marital status, sexual orientation, age, disability, genetic information, political affiliation, or retaliation for opposing discriminatory practices or participating in the discrimination complaint process. This applies to all terms and conditions of employment, including recruitment, hiring, promotions, transfers, reassignments, training, career development, benefits, and separation.



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To apply for this position, you must provide a complete Application Package, which includes both of the following parts:

1.      Your responses to the Assessment Questionnaire, and

2.      Your résumé and any other documents specified in the Required Documents section of this job announcement.


Use Application Manager for convenience and quickest processing. Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your Application Package status must be Complete by 11:59 pm EST on Tuesday, March 12, 2013.


Option A:  Application Manager

To begin, choose one of these options:

·         If your résumé is going to come from the USAJOBS Resume Builder, you begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Application Package you complete and Submit immediately after you click the Apply Online button for this job announcement, not to any Application Packages you may already have created.

·         If your résumé is going to be one you prepared outside of USAJOBS Résumé Builder, click this link to begin the process:  Online Questionnaire.


To return to Application Manager at any time, use whichever one of the links  you used to begin as described above, or simply go to


Option B:  Paper Qualifications Questionnaire


Submitting Documents


If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account for this vacancy announcement. Your documents will display under the Details tab in the Document area.


Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page on the upload documents screen of Application Manager. Or, you may click this link to print a copy of the cover page. When faxing documents, follow the procedures outlined below.  


  • Include the 8-character Vacancy Identification Number 848521,
  • Provide your Social Security Number and full name in the spaces provided or we will not be able to associate your document(s) with the rest of your application.
  • You may submit multiple documents for the same vacancy announcement using one cover page.
  • Fax your cover page and documents to 1-478-757-3144.


Faxed documents submitted with missing information will not be processed. The following will prevent your documents from being processed: 


  • Not using the special cover page mentioned above.
  • Missing, incomplete, or invalid Vacancy Identification Number
  • Missing or incomplete Social Security Number or name


Note: If you have documents in your Application Manager account from a previous vacancy announcement they can be opened, copied and saved then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this announcement.


If it is not possible for you to use Application Manager, you can write your answers on paper.  Follow these steps:

1.      You can print a copy of this job announcement so that you can read the questions offline.

2.      Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL, the HRMS office, or by calling USAJOBS by Phone at (703) 724-1850; after the introduction, press 1, and listen for instructions.

3.      You may submit the Form 1203-FX, resume, and any supporting documents by fax.

·         By Fax: If you are faxing a Form 1203-FX, do not use a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing. If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet which is here -- -- and be sure to fill it out completely and clearly.  The fax number is 1-478-757-3144.  Feed all documents into your fax machine top first so that we receive them right-side up.



Applicants must submit the following documents as part of the application process:

(1) A resume/CV - must include the following information for each job listed: Job Title and Duties (be as detailed as possible), month and year start/end dates (e.g. June 2007 to April 2008), full-time or part-time (include hours worked per week) and Education (location, degree earned and date awarded) - Required.
(2) On Line Questionnaire or Occupational Questionnaire (OPM 1203-FX) - Required.
(3) VA Form 2850c, Application for Associated Health Occupations - must be signed and dated within the last 30 days - Required.
(4) Copy of college transcripts (if applicable).
(6) Copy of most recent SF-50 - Notice of Personnel Action with grade and step in boxes 18 and 19 (if applicable).
(7) If you are claiming veterans' preference, please provide a copy of your DD-214 (We MUST have Member Copy #4 for July 1979 and later editions). If you are claiming 10 point veterans' preference, please submit the Application for 10 Point Veteran Preference (SF-15) with the required documentation. Applicants who are claiming veterans preference and do not submit the proper DD-214 will not be considered for veterans preference.

Please be aware that your answers will be verified against information provided on your Resume. Be sure that your Resume/CV clearly supports your responses to all of the questions by addressing your work experience in detail.

Forms may be obtained from the following web site -


Thomas M. Schoenfeld
Phone: (518)626-6767
Agency Information:
Department of Veterans Affairs
VAMC Albany 5
113 Holland Avenue
Albany, NY


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official.  If further evaluation or interviews are required you will be contacted.


Instructions for answering the questions in the Occupational Questionnaire:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

View Occupational Questionnaire

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