This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Wage and Hour Assistant (OA) (Fluency in the Spanish language preferred)

Department:Department Of Labor

Agency:Wage and Hour Division

Job Announcement Number:DE-13-BOS-WHD-62

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$34,234.00 to $44,500.00 / Per Year

OPEN PERIOD:

Monday, February 25, 2013 to Monday, March 11, 2013

SERIES & GRADE:

GS-1802-05

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

06

DUTY LOCATIONS:

1 vacancy - Manchester, NH, USView Map

WHO MAY APPLY:

U.S. Citizens; ICTAP and CTAP eligibles in the local commuting area.

JOB SUMMARY:

Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

The position is inside the bargaining unit.  The full performance level of this position is GS-6.

This position is located in the Manchester, NH office of the Wage and Hour Division of the Department of Labor. The Wage and Hour Division enforces Federal minimum wage, overtime pay,record keeping, and child labor requirements of the Fair Labor Standards Act. WHD also enforces the Family and Medical Leave Act (FMLA), the Employee Polygraph Protection Act, the Migrant and Seasonal Agricultural Worker Protection Act (MSPA), field sanitation and housing standards in the Occupational Safety and Health Act, and a number of employment standards and worker protections provided in the immigration law. Additionally, WHD administers and enforces the prevailing wage requirements of the Davis-Bacon Act and the McNamara O'Hara Service Contract Act and other statutes applicable to Federal contracts for construction and for the provision of goods and services. 

FLUENCY IN SPANISH PREFERRED, NOT REQUIRED:  
Applicants should document their ability to read, write, and speak Spanish on their resume.  Applicants may be asked to complete a reading and writing sample as well as complete an interview in Spanish to demonstrate their fluency in the language.

KEY REQUIREMENTS

  • U.S. Citizenship.
  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • PCS expenses may be authorized if in the best interest of the agency.
  • Typing proficiency of 40 words per minute.

DUTIES:

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1) Performs data entry, administrative and correspondence tasks related to the office's Back Wage collection and disbursement functions. 2) Receives oral and written inquiries from employees, employers, attorneys, accountants, labor union officials and representatives of other Federal or local government agencies; provides information relating to the statutes enforced by the Wage and Hour Division. 3) Receives incoming complaints and evaluates them to determine if the conditions described are within the Division's jurisdiction and whether probable violations exist. 4) As assigned, is responsible for conciliation of complaints where an investigation is not warranted; contacts employers by mail, telephone, or in person to resolve complaints. 5) As directed, accompanies and assists Investigators in conducting outreach presentations or investigations, particularly those involving large establishments or those firms where violations are of a complex and widespread nature. 6) As directed, may assist Investigators in the examination of shipping, purchase and other records to determine coverage of firms under investigation at the direction of the Lead Investigator, transcribes selected time, payroll, and other records to substantiate violations found. 7) Responsible for various administrative and management duties; gathers and evaluates material needed for quarterly and annual reports; uses advanced software such as word processing, database, spreadsheet, electronic mail and graphics.


QUALIFICATIONS REQUIRED:

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Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-4 in the Federal Service.  Examples of qualifying specialized experience include:  Providing support and/or direct assistance to investigators or performing routine aspects of investigations; Experience in clerical and administrative work requiring attention to details and justification for decisions made; Experience providing customer service to the general public or experience that demonstrates person-to-person relationship skills in dealing with staff, managers; Experience performing administrative support work in an accounting firm such as: Processing bills; Preparing journal entries of adjustments to billings; Communicating with customers regarding billing adjustments; Researching and resolving accounts payable or accounts receivable issues with customers or vendors; Updating and reconciling sub-ledger to the general ledger Maintaining cash applications, account reconciliations, Charge backs; Matching, batching, coding and entering invoices; Entering, posting and reconciling batches.


EDUCATIONAL SUBSTITUTION: You must meet the specialized experience requirement or may qualify based on the following education requirement: 4 years of successfully completed education above the high school level in any field. College Transcript and Evaluation of Foreign Education - Transcripts (in English) must be submitted if (a) a degree is required for the position, and/or (b) education is used as the basis for qualifying for this position. The Department of Labor does not recognize academic degrees from schools that are not accredited by an accrediting institution recognized by the Department of Education. Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If courses were taken at both the undergraduate and graduate levels, or from several different colleges or universities, you must submit all the necessary transcripts. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.

HOW YOU WILL BE EVALUATED:

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Categories
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):
CUSTOMER SERVICE

INFLUENCING/NEGOTIATING

DECISION MAKING

SELF-MANAGEMENT

WRITING

INVESTIGATIONS

WAGE & HOUR PROGRAM KNOWLEDGE

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.


To preview questions please click here.


BENEFITS:

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The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.

OTHER INFORMATION:

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES

HOW TO APPLY:

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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions Document or How To Apply Video.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on www.usajobs.gov, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


REQUIRED DOCUMENTS:

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  You are not required to submit a document if it does not apply to you.Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)  Without this documentation, you will not receive veteran's preference.  For more information, go to: http://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP Eligibility.

- Applicants with disabilities who wish to claim eligibility under SCHEDULE A)  of the excepted service (persons with severe disabilities) must submit the following documentation from a licensed medical professional or other authorized entity:
(1) proof of disability; and
(2) certification of job readiness.
For more details, please see http://www.usajobs.gov/IndividualsWithDisabilities.

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

- Peace Corps Document (if applicable) - Certification of satisfactory service from the Director of Peace Corps to receive consideration.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

College Transcript and Evaluation of Foreign Education - - Unofficial Transcript (in English) - submit if using education as a basis for qualifying.  OFFICIAL Transcripts MUST BE RECEIVED prior to selection and report date.  Reference the "Education Section" for College Transcript and Evaluation of Foreign Education.

AGENCY CONTACT INFO:

Greg Ramos,HR Specialist
Phone: 646-264-5017
Fax: 000-000-0000
TDD: 800-877-8339
Email: ramos.gregory@dol.gov
Agency Information:
Labor, Wage and Hour Division
201 Varick Street
Room 813
New York, NY
10014
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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Job Announcement Number:

DE-13-BOS-WHD-62

Control Number:

338461100