This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:OFFICE MANAGER

Department:Department Of The Treasury

Agency:Internal Revenue Service

Job Announcement Number:13CW4-CCX0034-0301-11T13

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$62,909.00 to $116,562.00 / Per Year

OPEN PERIOD:

Monday, February 25, 2013 to Tuesday, April 23, 2013

SERIES & GRADE:

GS-0301-11/13

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

13

DUTY LOCATIONS:

1 vacancy - Chicago, IL, USView Map

WHO MAY APPLY:

U.S. CITIZENS, NO PRIOR FEDERAL EXPERIENCE IS REQUIRED.APPLICANTS FOR THIS ANNOUNCEMENT MUST PROVIDE PROOF OF U.S.CITIZENSHIP. Status Candidates who wish to apply under MeritProcedures may also apply to corresponding Merit Announcement (13CW4-CCN0034-0301-11T13).

JOB SUMMARY:

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation.  As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today’s global economy.  We have over 100,000 employees across the country and around the world.  

Come Join the Department of the Treasury and Invest in Tomorrow

WHAT DOES AN OFFICE MANAGER DO?

The incumbent serves as an office manager for a large-size and/or moderately complex Post of Duty which may include Area Counsel(s), with responsibility for developing and implementing administrative and management programs, providing overall management and supervision of a dispersed professional and administrative staff, ensuring full support for administrative and litigation programs, managing databases and automation support. For a more detailed list of duties performed, refer to the Duties section of this announcement.

WHAT IS THE OFFICE OF CHIEF COUNSEL?
The mission of the Office of Chief Counsel is to serve America's taxpayers fairly and with integrity by providing correct and impartial interpretation of the internal revenue laws and the highest quality legal advice and representation for the Internal Revenue Service. The Office of Chief Counsel, IRS is looking for enthusiastic individuals to join our team and gain valuable administrative experience in a legal environment. The Office of Chief Counsel is a great place to work with an excellent benefits package and family-friendly atmosphere.

 

The position is located in the Office of Chief Counsel, Finance & Management, 200 West Adams Street, Bank of America Building, Chicago, IL. 60606

KEY REQUIREMENTS

  • Click "Print Preview" to review the entire announcement before applying.
  • This is a non-bargaining unit position
  • Moving expenses are not authorized.
  • Some travel will be required
  • Flexible work place may be available. Tour of Duty:M-F 8a-4:30p

DUTIES:

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As an Office Manager you will:

  • Assigns, oversees and reviews the work of a subordinate staff with responsibility for planning and scheduling work to be accomplished by subordinates, setting priorities and establishing working procedures; making recommendations for changes in staffing levels, workflows and methods; and participating in the selection of employees, recommending promotions, awards, reassignments, disciplinary measures, additional training, etc.
  • Reviews and analyzes the effectiveness of overall operating procedures, work flow, inter-functional coordination, and organization of assigned POD operations through personal observation, conferences, and status reports and data. Develops innovative solutions. Summarizes findings, reports on progress toward achievement of program initiatives.
  • Prepares, maintains, and executes the financial plan involving all categories of expenditures. Assists in directing administrative/resources management activities necessary for the successful operation of the assigned POD, which may include support of Area Counsel(s), including Budget and Financial Management, Personnel Management and Administration, Facilities Management, etc.
  • Provides advice and assistance to local and upper management on such subjects as position management, recruitment actions, performance management, incentive awards program, and critical, sensitive, or confidential matters.
  • Serves on task forces, ad hoc committees, and conducts in-depth analysis of the programs and/or systems studied.
  • Performs other duties as assigned.


QUALIFICATIONS REQUIRED:

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BASIC REQUIREMENTS

You must meet the following basic qualification requirements by the closing date of this announcement.

GS-11 LEVEL:

To qualify for this position at this grade level, you must have at least 52 weeks of specialized experience equivalent to the GS-09 level in the Federal Service OR 3 years of progressively higher level graduate education leading to a Ph.D. or equivalent degree OR possess a Ph.D. or equivalent doctoral degree.  Examples of experience qualifying as specialized include but are not limited to: Supervised a workforce including writing formal performance appraisals, performed administrative and office management activities for an organization; developed training and action plans; estimated resource requirements; procured and managed office resources such as contractor support services or office supplies; evaluated and improved office operations; and utilized office software such as Word, PowerPoint and Outlook.

GS-12 LEVEL:

To qualify for this position at this grade level, you must have at least one year (12 months) of specialized experience equivalent to the GS-11 grade level in the federal service.  Examples of experience qualifying as specialized include but are not limited to: Supervised a workforce including writing formal performance appraisals; managed a staff that performed a full range of administrative and office management activities for an organization that served multiple customer groups; monitored activities and accomplishment of program goals; developed training and action plans; estimated resource requirements; procured and managed office resources such as contractor support services or office supplies; evaluated and improved office operations; and utilized office software such as Word, PowerPoint and Outlook.

GS-13 LEVEL:

To qualify for this position at this grade level, you must have at least one year (12 months) of specialized experience equivalent to the GS-11 grade level in the federal service.  Examples of experience qualifying as specialized include but are not limited to: Supervised a workforce including writing formal performance appraisals; managed a staff of 5 or more that performed a full range of administrative and office management activities for an organization that served multiple customer groups and upper management; served on teams or task forces with impact on multiple offices; monitored activities and accomplishment of program goals; developed training and action plans; estimated resource requirements; procured and managed office resources such as contractor support services or office supplies; evaluated and improved office operations; and utilized office software such as Word, PowerPoint and Outlook.


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HOW YOU WILL BE EVALUATED:

Your application will be rated based on education, training, and quality of your experience.  You will respond to a series of questions designed to assess your possession of the following competencies: 

  • Supervision
  • Office Administration
  • Problem Solving
  • Relationship Management
  • Workload Management

Please be sure that your resume includes detailed information to support your qualifications for this position. Failure to provide sufficient evidence in your resume may result in a "NOT QUALIFIED" determination for this position.  For tips preparing your resume click http://www.jobs.irs.gov/downloads/ResumeTips.pdf ; for cover letter tips click http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf .

You will be tentatively assigned to a category group (A, B, C, etc.) based on your responses to the online questions.  Each category group represents a quality level (i.e., A = Superior, B = Highly Qualified, etc.)  Candidates will be considered in category group order.  Preference eligibles who meet the minimum qualification requirements and who have a compensable service –connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). All other preference eligibles will be assigned based on their responses to the questions and will be referred for selection before non-preference eligibles with the same category. Applicants are tentatively assigned to a category group pending qualifications validation and/or assessment results.

Your final category assignment determines the order in which you are considered for the position(s).  Applicants are referred to the selecting manager in category order (A, B, C). You may be required to participate in a selection interview.  The IRS will not reimburse costs related to the interview such as travel to and from the interview site.  If you are a displaced or surplus federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a score of 80 or Category B or better to be rated as well qualified to receive special selection priority. 


To preview questions please click here.


BENEFITS:

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We offer a workplace that is respectful, fair and values diversity.  Our comprehensive benefits are very generous – helping you to reach your personal goals by supporting your professional growth, health, well-being and your family needs. We also offer challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.

For additional information view and learn more about our benefits package at:

https://my.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc



OTHER INFORMATION:

REASONABLE ACCOMMODATION

If you need a reasonable accommodation for any part of the application and hiring process, please contact Tania Martinez (559)456-5300.  Decisions on granting reasonable accommodation will be made on a case-by-case basis.  If the State Rehabilitation Center or the State Commission for the Blind has certified you as eligible for reasonable accommodation, you may wish to contact your counselor to apply for employment through the IRS Disability Employment Program in addition to applying for this vacancy announcement.

CONDITIONS OF EMPLOYMENT: 

If selected for this position, you will be required to:

  • Complete a one-year supervisory probationary (unless already completed).
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Provide information to successfully complete a background investigation.  Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 (http://www.uscis.gov/files/form/i-9.pdf); one must be a valid state or federal government-issued picture identification.  Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
  • Undergo a pre-employment federal income tax verification. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.  The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification).  IRS will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from your Form I-9 to confirm work authorization.  If it cannot be confirmed that you are authorized to work, we will provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.


HOW TO APPLY:

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The application process has 6 STEPS:

STEP 1:  Create an account at: https://my.usajobs.gov .

STEP 2:  Develop a Resume using the USAJOBS “Resume Builder” or “Upload” your Resume into USAJOBS.

STEP 3:  Search for IRS Vacancy Announcements.  To find this announcement, go to http://jobs.irs.gov/USAJOBS , copy and enter the announcement number in the key word search field.  Select “Yes”, if you are a current or former Federal civilian employee who holds or held a non-temporary appointment.  Click “Search for Jobs.”  Click “Apply Online” on the announcement screen, follow all instructions provided, and click “Apply for this position now!”  

STEP 4:  Complete all 5 steps in the CareerConnector Account Creation: 1) Personal Information; 2) Military Service & Veteran Preference; 3) Core Questions 4) Demographic Information and 5) Resume Information.  Click “Apply to this Vacancy”.

STEP 5:  Apply to the Vacancy.  Respond to the questions for each of the following sections:  Series, Grade, Location; Grade Specific; & All Grade Questions.  

STEP 6:  Submit Documents and Review Application. Timely submit the supporting documents requested.  Click one of the available options in CareerConnector: Upload; USAJOBS; Fax; or Reuse existing documents. Follow ALL instructions provided.  Next, review the summary of the application you completed.  Scroll down & click “Finish” at the bottom of the page.  You will be automatically redirected to USAJOBS where you can track the status of your application. 

 

WHAT IF I FORGOT TO SUBMIT SOMETHING?

1.   Log into My USAJOBS at https://my.usajobs.gov with your user name and password.

2.   Click on "Application Status".

3.   Click "more information" under the "Application Status" column of the announcement.

4.   Click "Review and Update the documents if needed", on the "Application Detail" page.

5.   Select "Upload", "USAJOBS", "Fax", or "Reuse existing document" for each document to be submitted. Ensure you carefully follow ALL instructions provided. 

6.   Click “Finish” to save this change.

REQUIRED DOCUMENTS:

EDUCATION DOCUMENTATION

For positions with an education requirement, or if you are qualifying for this position by substituting education for training or experience, submit a copy of your transcripts or equivalent.  An official transcript will be required if you are selected.   A college or university degree must be accredited (or pre-accredited) and recognized by the U.S. Department of Education.  Please refer to: www.ope.ed.gov/accreditation/search.aspxNote:  If the position has specific education requirements and you are not currently or have not previously been in the series to be filled, please submit a transcript demonstrating you have the basic education required.  If you are qualifying based on foreign education you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to:  http://www.opm.gov/qualifications/SEC-II/s2-e4.asp#e4a

VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Applicants who qualify for Ten-point preference must also submit an Application for 10-point Veteran Preference, Standard Form (SF)-15, along with the required documentation listed on the back of the SF-15 form.

CTAP/ICTAP/RPP DOCUMENTATION

If you are a displaced or surplus Federal employee eligible for consideration under the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility. For more information about eligibility and required documents, go to http://www.treasury.gov/careers/Pages/ctap-ictap.aspx  For proof of RPP eligibility, you must submit a copy of your RPP Notice and a copy of your most recent annual performance appraisal. In order to receive consideration under RPP you must apply for a permanent position that is at the same or lower grade and

work schedule as your current position both within and outside the commuting area. The same or lower grade position is defined as a position having no greater promotion potential than you currently held on a permanent basis. You must meet qualification requirements and have a fully successful or higher overall rating on your last annual performance appraisal.

NOTE: YOU MUST SUBMIT ALL DOCUMENTATION BY 8:59 P.M. PST ON THE CLOSING DATE OF THIS ANNOUNCEMENT TO BE ELIGIBLE FOR CONSIDERATION.

AGENCY CONTACT INFO:

Tania Martinez
Phone: 559-456-5300
Fax: 000-000-0000
Email: Refm.Recruitment@irs.gov
Agency Information:
INTERNAL REVENUE SERVICE
5045 E. Butler M/S 921
Fresno, CA
93727
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

You can expect a communication from us concerning your application via email.  If you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communications that could affect your consideration for this position.  If your contact information changes after the closing date of the announcement, please notify the Employment Office (contact provided in this announcement) and update your USAJOBS profile.

You can check the status of your application for this position at any time by logging onto your “My USAJOBS” account and clicking on “My Application.”


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Job Announcement Number:

13CW4-CCX0034-0301-11T13

Control Number:

338410000