This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Technology Specialist (SYSADMIN)

Department:Department Of Homeland Security

Agency:DHS Headquarters

Job Announcement Number:GV-824167-DS-13

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$54,032.00 to $97,333.00 / Per Year

OPEN PERIOD:

Thursday, April 04, 2013 to Monday, April 15, 2013

SERIES & GRADE:

GS-2210-09/12

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

12

DUTY LOCATIONS:

Few vacancies in the following location:
Washington DC, DC United StatesView Map

WHO MAY APPLY:

US Citizens and Status Candidates

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This position is located in the Office of Operations Coordination and Planning (OPS), Department of Homeland Security (DHS).

The primary function of this position is to plan, develop, and maintain the OPS LANs/WANs within the framework of program priorities and OPS established goals.

 

Selection(s) may be made at the GS-09, GS-11, and/or GS-12 grade levels. 

Who May Be Considered:
This position is open to All US Citizens in the public and private sector and Status eligible applicants.
Status eligible applicants include:

KEY REQUIREMENTS

  • You must be a U.S. citizen to apply for this position.
  • You must be able to obtain/maintain a Top Secret/SCI security clearance.
  • Travel may be required 1-5 nights per month.

DUTIES:

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·        Administer assigned systems, including associated IT equipment and software and numerous interfaces included in the OPS Local Area Network (LAN) and Wide Area Network (WAN) to ensure system performance, capacity, availability, serviceability, and recoverability.

·        Develop/implement configuration management plans for LANs and WANs and create network maps for establishing/maintaining network architecture, infrastructure, topology, protocols, and connectivity between remote sites.

·        Ensure the application of information security/information assurance policies, principles, and practices in the accomplishment of work.

·        Coordinate, review, develop and conduct the testing of software, including software updates and patches; Continually review IT equipment and software ensuring that it is responsive to user needs. 

·        Diagnose difficult & complex problems to system software, applications software, interfacing, and/or IT equipment to isolate causes of malfunctions and initiate corrective action.

·         Initiate, plan and schedule the installation of new or modified IT equipment, operating systems, and software applications, including test environments. 


QUALIFICATIONS REQUIRED:

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Qualification requirements for GS-09:

A.    At least one full year of specialized experience comparable in scope and responsibility to the GS-07 level in the Federal service (obtained in either the public or private sectors) which required you to perform all of the following: 1) assist in the application of information security/information assurance policies, principles and practices to System Administration work; 2) analyze IT assignments which have clear precedents, then select and apply the appropriate solutions; 3) under close supervision, plan, coordinate, modify, implement or troubleshoot IT systems in response to system or network customer needs; and 4) assist in the administration of assigned systems (including associated IT equipment and software and numerous interfaces) included in a Local Area network or Wide Area Network. ) NOTE: To be found qualified under this option; your resume must explicitly show that you performed ALL these duties for ONE full year.

OR

B.    Hold a Masters' or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Or two years of progressively higher level graduate education leading to a Masters' or equivalent degree that meets the requirements described above.) NOTE: To be found qualified under this option; your application must include transcripts (official or unofficial) to document that you fully meet this requirement. See section on "Education" below.

Qualification Requirements for GS-11:

A.    At least one full year of specialized experience comparable in scope and responsibility to the GS-09 level in the Federal service (obtained in either the public or private sectors) which required you to perform all of the following: 1) apply information security and information assurance policies, principles and practices in the accomplishment of System Administration work; 2) apply accepted analytical techniques to determine the issues involved in IT assignments, then select and apply the appropriate solutions; 3) participate in System Administration (e.g., planning, coordination, modification, implementation and troubleshooting to support system or network customer needs); and 4) participate in the administration of a Local Area Network or Wide Area Network (including associated IT equipment and software and numerous interfaces.) NOTE: To be found qualified under this option; your resume must explicitly show that you performed ALL these duties for ONE full year.

OR

B.    Hold a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Or have 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree that meets the requirements described above.) NOTE: To be found qualified under this option; your application must include transcripts (official or unofficial) to document that you fully meet this requirement. See section on "Education" below.

Qualification Requirements for GS-12:

A.    At least one full year of specialized experience comparable in scope and responsibility to the GS-11 level in the Federal service (obtained in either the public or private sectors) which required you to perform all of the following: 1) lead the application of information security information assurance policies, principles and practices in the accomplishment of System Administration work; 2) apply accepted analytical techniques to investigate System Administration issues, then select and apply accepted techniques to resolve or mitigate the problem; 3) initiate and conduct System Administration planning, coordination, modification, implementation or troubleshooting to support system and network customer needs; and 4) administer assigned systems (including associated IT equipment and software and numerous interfaces) included in a Local Area Network or Wide Area Network. NOTE: To be found qualified under this option; your resume must explicitly show that you performed ALL these duties for ONE full year.

Information Technology Competencies:

 In order to be found qualified for a Federal Information Technology position, candidates must additionally have information technology related experience that demonstrates possession of each of the following four required competencies. (Note: This experience must be demonstrated in your resume/supporting documents.)

1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

2. Customer Service: Identifies solutions and alternatives to IT security problems identified.

3. Oral and Written Communication: Communicates complex ideas or information clearly in both oral and written format.

4. Problem Solving: Identifies and solves problems by gathering and applying information from a variety of materials or sources.

The qualifications requirements must be met by the closing date of the announcement which is 11:59 on Monday, April 15, 2013.
You MUST be able to show that you have 52 weeks of experience equivalent to the next lower grade or equivalent grade band in the Federal service.

 


Education:

If qualifying based all or in part on your education, you must submit a copy of your college transcript OR a list of college courses with credit hours, dates completed, and grades received to verify education. Unofficial transcripts will be accepted. Official transcripts will be required if you are selected for the position.

Education completed in foreign colleges or universities may be used to meet the above requirements.  You must show that the foreign education is comparable to that received in an accredited educational institution in the United States It is your responsibility to provide such evidence when applying. Please visit OPM’s web site at https://www.opm.gov/qualifications/SEC-II/s2-e4.htm#e4a for additional information on this topic.

The time-in-grade requirement must be met by the closing date of this announcement.


(For Merit Promotion Candidates Only) Time-in-Grade Requirements:
Federal employees must have served 52 weeks at the next lower grade in the Federal service.  All qualifications and time-in-grade requirements must be met by the closing date of this announcement.  


Background Investigation:
To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for TOP SECRET/SCI clearance as a condition of placement in this position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

HOW YOU WILL BE EVALUATED:

To view the online questionnaire,View Assessment Questions.

Note: Failure to reflect your responses to the questionnaire in your resume will reduce your chances of being referred to the selecting official.


How You Will Be Evaluated:
We will evaluate your résumé and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant personal, educational, and work experiences as it relates to fundamental competencies, identified in the Qualifications section above, required for this position. The knowledge, skills and abilities needed to perform this job are:  

 

If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position that you held. If your resume includes non-government service, including contractors, please include the salaries for each position held. All work experience should specify the length of time spent in the position. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. Based your answers to the assessment questionnaire, and the results of this evaluation, you will be placed in one of the following quality categories:

  • Best Qualified: The highest category for candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis. Candidates considered best-qualified by the human resources (HR) office, subject matter experts (SMEs) and/or the selecting official are to be highly proficient in all requirements of the job and capable of performing effectively in the position immediately.

 

  • Well Qualified: The next lower category for candidates who possess the type and quality of experience that exceeds the minimum qualifications of the position and demonstrate acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.  Candidates considered to be well-qualified by the HR office, SMEs and/or the selecting official are to be proficient in all of the requirements of the job and capable of performing without undue interruption.  For category rating, undue interruption is defined as the degree of interruption that would prevent the completion of required work by the employee 90 days after the employee has been placed in a new position. 

 

  • Qualified: The lowest category for candidates who possess the type and quality of experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.  Candidates considered qualified by the HR office, SMEs and/or the selecting official are to meet the specialized experience requirements of the job and are capable of performing effectively after minimal training and/or orientation.


BENEFITS:

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The Department of Homeland Security offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  The following Web address is provided for your reference to explore the major benefits offered to most Federal employees.  To find out more click here: http://www.dhs.gov/xabout/careers/content_multi_image_0016.shtm.

OTHER INFORMATION:

Promotion Potential: This position may be filled at the GS-09, GS-11 or GS-12 level. If selection is made at the GS-09 or GS-11 levels, promotion to the GS-12 level may occur without further competition. You should indicate in your assessment  the lowest grade level you will accept. If you do not indicate your lowest acceptable grade level, you will be considered at the highest grade levels for which you are found to be qualified.

Selectee may be required to serve a one-year probationary period

Permanent Change of Duty Station (PCS) Expenses will not be paid.


Veterans,  Peace Corps / VISTA volunteers , and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement.


The Department of Homeland Security is an Equal Opportunity Employer.   All candidates will be considered regardless of their race, color, religion, sex, national origin, age, sexual orientation, protected genetic information, status as a parent, lawful political affiliation, marital status, physical/mental disability (if not a job factor), membership or non-membership in an employee organization, or any other non-merit factor.


If you are a displaced Federal employee, you may be entitled to receive special priority consideration under the Interagency Career Transition Assistance Program (ICTAP) or the Career Transition Assistance Program (CTAP). Eligible ICTAP/CTAP employees within the commuting area must (1) submit documentary evidence of eligibility (Reduction-in-Force (RIF) notice or certificate of expected separation or other agency certification), (2) submit all required documents specified in the announcement, and (3) be rated as "Well Qualified" for this position. To be considered well-qualified, you must be rated in the well-qualified category. Well-qualified for ICTAP/CTAP is the same as defined in the Quality rating categories.

All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.

The Department of Homeland Security provides reasonable accommodations to applicants with disabilities on a case-by-case basis. Applicants should notify the point of contact on this vacancy announcement if a reasonable accommodation is needed for any part of the application and hiring process. For information, please visit www.opm.gov/disability/reasonableaccommodation.asp

Male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System or are exempt from having to do so under Selective Service law, if selected.



HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on Monday, April 15, 2013. Failure to provide complete information by the closing date WILL result in you not receiving consideration for this position. 

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
 
To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID  824167.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire,
2. Print this 1203FX form to provide your response to the occupational questionnaire http://www.opm.gov/forms/pdfimage/opm1203fx.pdf , and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Please contact the Human Resources office listed on the announcement between the business hours of 8:00 a.m. and 4:00 p.m., Eastern Time, at least two working days prior to the closing date of this announcement.

The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59PM Eastern Standard Time (EST) on the closing date of this announcement.

NOTE: Paper applications and information sent by mail WILL NOT BE ACCEPTED.



REQUIRED DOCUMENTS:

The following documents are required (if applicable):

  1. Resume or OF-612 "Optional Application for Federal Employment" or any other written format you choose is REQUIRED to submit your application for consideration.
  2. DD-214, Certificate of Release or Discharge from Active Duty, MUST be provided in order to receive veterans preference. If a DD-214 Form is not available at the time of application, applicant MUST submit proof of honorable discharge or terminal leave status or active duty status. Veterans with a service connected disability and others claiming 10 point preference MUST provide a copy of the letter from the VA or branch of service showing disability dated after 1991 and are encouraged to submit Form SF-15 http://www.opm.gov/forms/pdf_fill/SF15.pdf. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CREDIT FOR VETERAN PREFERENCE.
  3. Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade. If you have promotion potential in your current position, please provide proof.  Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.
  4. A copy of academic transcripts OR a list of college courses with credit hours, dates completed, and grades received to verify education. (If this information is not provided, your education may not be appropriately evaluated, and you may lose consideration for this position. If you are selected for this position, you will have to provide an official copy of your transcripts prior to entering on duty. Unofficial transcripts will be accepted.

APPLICANTS ARE ADVISED TO BLACK OUT THE FIRST 5 DIGITS OF SOCIAL SECURITY NUMBERS ON ANY SUPPORTING DOCUMENT(S) SUBMITTED WITH APPLICATIONS.

 

Interagency/Career Transition Assistance Plan (I/CTAP): To exercise selection priority for this vacancy, displaced or surplus Federal employees must be rated well-qualified or above (or rated at 85 or above under merit promotion procedures) on the rating criteria for this position. For information on how to apply as a CTAP or an ICTAP eligible see www.opm.gov/rif/employee_guides/career_transition.asp

On November 21, 2011, The President signed the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011 (Public Law 112-56). The VOW Act amended chapter 21 of title 5, United States Code (U.S.C.) by adding section 2108a, “Treatment of certain individuals as veterans, disabled veterans, and preference eligibles.”


This job opportunity announcement (JOA) include Veterans Opportunity to Work (VOW) to Hire Heroes Act of 2011 (Public Law 112-56). Active duty service members who have begun their civilian job search prior to discharge or release from active duty will know how their application will be considered.

a.Applicants who are active duty service members and apply for federal employment shall be conserved for competitive service positions and granted tentative veteran’s preference status when they submit a certification, in lieu of a DD-214, when applying to a federal job.
b.A certification is any written document from the armed forces that certifies that the service member is expected to be discharged or released from active duty under honorable conditions no later than 120 days from the date of certification is signed.

AGENCY CONTACT INFO:

Deborah A. Shreve
Phone: (415)281-7087
Email: DEBORAH.SHREVE@OPM.GOV
Agency Information:
Department of Homeland Security Headquarters
DO NOT SEND POSTAL MAIL
Washington, DC
00000

WHAT TO EXPECT NEXT:

The process of consideration of applicants may take several weeks.

Notification Process:  Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted. You will be informed of the outcome via e-mail. 

 

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.


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Job Announcement Number:

GV-824167-DS-13

Control Number:

338336500