This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Hotel Desk Clerk

Department:Department of the Army

Agency:Army Installation Management Command

Job Announcement Number:QCSMR130008845484OC

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$7.75 to $15.90 / Per Hour

OPEN PERIOD:

Tuesday, February 19, 2013 to Tuesday, December 31, 2013

SERIES & GRADE:

NF-0303-01

POSITION INFORMATION:

Multiple Schedules - Seasonal

DUTY LOCATIONS:

1 vacancy in the following location:
Seward, AK View Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Challenge Yourself - Be an Army Civilian - Go Army!

Civilian employees serve a vital role in supporting the Army mission.  They provide the skills that are not readily available in the military, but crucial to support military operations.  The Army integrates the talents and skills of its military and civilian members to form a Total Army.

Serves as a Hotel Desk Clerk at the Seward Military Resort in Seward, Alaska.

 

This is an open continuous announcement to provide a ready pool of available applicants as a need for recruitment that occurs duing 2013.  Resumes are only good for 3 months.  In order to receive consideration throughout the year, you must reapply after 3 months for the next 3 month period. 

KEY REQUIREMENTS

  • Direct Deposit is required
  • Social Security card is required

DUTIES:

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Makes reservations for incoming guests based on room availability.  Interviews incoming guests to determine room assignment.  Assists clientele in the completion of required forms and registration cards.  Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.  Provides statement of non-availability when applicable.  Posts registration information on the registration card.  Orients guests concerning use of facilities and equipment, and other facilities available on post.  Answers billing questions and concerns.  Assists or arranges transportation.  Computes charges for guests checking out, receives payments and room keys; renders receipts.  At the end of shift, accounts for and secures cash.

Performs other duties as assigned.


QUALIFICATIONS REQUIRED:

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Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry.  Good verbal communication and customer service skills.  One-year hotel front desk experience is perferred. 


List additional requirements from activity here (i.e. driver's license, shift/weekend work, additional clearances).

 

Conditions of employment:

 

1. A one-year probationary period may be required upon selection.

2. You must meet all qualification requirements by the closing date of this announcement.

3. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" system. Federal Law requires DHS to use the E-Verify system to verify the employment eligibility of all new hires, and obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system as a condition of continued employment. The U.S. Department of Army is an E-Verify Participant.

4. All required background check of AR 215-3 must be successfully completed and maintained. Satisfactory completion of a National Agency Check and Inquiries (NACI) that will be initiated prior to appointment to a NAF position.

5.Must be able to work weekdays, weekends, holidays, and various hours of the day and week when required. 

6. Social Security Card must be presented at time of appointment.

HOW YOU WILL BE EVALUATED:

Your qualifications will be evaluated on the following competencies:  knowledge, skills, abilities, additional screening criteria, and other credentials. 


BENEFITS:

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Nonappropriated Funds (NAF) Regular positions include the following NAF Benefits:  Annual and Sick leave, Retirement Plan and 401(k) Plan, Health and Life Insurance, Long Term Care Plan Insurance and Flexible Spending Account.  For additional benefits information please refer to http://www.armymwr.org/hr/nafbenefits/default.aspx.

 

Flexible employees are note entitled to benefits unless converted to regular part-time or regular full-time positions.



OTHER INFORMATION:

To successfully claim veteran's priority consideration, your resume/supplemental data must clearly show your entitlement. Please review the information listed under the Other Requirements link on this announcement or review our on-line Job Application Kit.

 

The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Requests for reasonable accommodation are made on a case-by-case basis. 

 

Refusal of a military spouse to participate in established recruitment procedures (e.g. interview, KSA's, where required, etc.) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor.  To claim Military Spouse Preference you must have been married to the sponsor prior to the reporting date on the orders.

 

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

 

The Department of Army Nonappropriated Fund Instrumentalities are an equal opportunity employer.



HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package which includes:

 

1. Your Résumé

2. A complete Occupational Questionnaire

3. Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on the closing date reflected on the announcement.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

 

Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov/. After applying, return to Application Manager or your member account in USAJOBS to see the status of your application, including any messages that may have been sent to you.

 

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire,

2. Print this 1203FX form to provide your response to the occupational questionnaire

http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf, and 3. Fax the completed 1203FX form along with any supporting documents to (478)757-3144. Your 1203FX will serve as a cover page for your fax transmission.

 

To fax supporting documents you are unable to upload:

1. Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following 845484

2. Fax your documents to (478)757-3144.

 

 

PLEASE NOTE: The numbering on the OPM Form 1203-FX will not match the Occupational Questionnaire.   Section 25 of the Occupational Questionnaire restarts with number one, so when entering your responses please continue regardless on number sequence.   This issue has been identified and will be resolved as soon as possible.  Applicants are responsible for ensuring their responses are transferred accurately.

 

***THE 1203-FX FORM DOES NOT SUPPORT NARRATIVE RESPONSES.  IF THE OCCUPATIONAL QUESTIONNAIRE IDENTIFIES THAT A NARRATIVE RESPONSE IS APPROPRIATE (RESPONDING TO A QUESTION WITH THE EXPERT 'E' LEVEL RESPONSE) YOU MUST PROVIDE A RESPONSE IN THE REQUESTED FORMAT ON A SEPARATE DOCUMENT AND INCLUDE IT AS PART OF YOUR APPLICATION PROCESS.  NEGLECTING TO PROVIDE THE ADDITIONAL INFORMATION MAY LEAD TO AN INELIGIBLE RATING.  PLEASE SEEK ADDITIONAL ASSISTANCE THROUGH THE NAF HUMAN RESOURCES OFFICE IDENTIFIED AS THE CONTACT.***

 

It is the applicant's responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is received, accurate and submitted by the closing date.   You may verify your documents have been process by clicking here .   Uploaded documents may take up to one hour to clear the virus scan.   Faxed documents take 2-3 business days to process.

 



REQUIRED DOCUMENTS:

The following documents are required:

All applicants are required to submit the following supporting document type(s):
   ·Resume

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·DD-214
   ·Other (Spouses PCS Orders, Marriage Certificate, DA Form 3434)

Résumé or Optional Application for Nonappropriated Employment (DA 3433/DA3433-1).

Assessment Questionnaire must be completed.

Veterans' and Involuntary Separated Military Preference documentation (DD-214 member 4 copy or equivalent) required.

PCS Orders or equivalent for Military Spouses requesting Spouse Employment Preference (SEP) required. 

Certificates, licenses and additional documentation as outlined in the qualifications of this announcement must be submitted.

Use this checklist to make sure you've submitted everything!

AGENCY CONTACT INFO:

LEA A. REIS
Phone: (808)955-9178
Email: LEAANN.A.REIS@US.ARMY.MIL
Agency Information:
DA NAF Hale Koa Hotel
Hale Koa Hotel - AFRC
2055 Kalia Road
Honolulu, HI
96815

WHAT TO EXPECT NEXT:

After we receive your complete application package (including all required documents), your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your résumé supports the answers given in the questionnaire. If your résumé does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking or numerical score, you may be referred to the hiring manager for further consideration and possible interview. You will be notified when your rating is determined.  If a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for the position.  Please follow all instructions carefully; errors and omissions may affect your eligibility. 


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Job Announcement Number:

QCSMR130008845484OC

Control Number:

338151000