This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Social Worker (Patient Aligned Care Team)

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:T38-13-845252/B1

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$48,529.00 to $76,327.00 / Per Year


Wednesday, February 20, 2013 to Wednesday, March 06, 2013




Full Time - Permanent




2 vacancies in the following location:
Phoenix, AZ United StatesView Map


US Citizens and Status Candidates


The Phoenix VA Health Care System is currently recruiting for  two Social Workers to support the Patient Aligned Care Team.



OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?


As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.


Basking in sunshine 300 days a year in the aptly named Valley of the Sun, the Phoenix VA Health Care System is located near downtown Phoenix, Arizona.  Although renowned for its warm, dry climate, Arizona's capitol offers much more than great weather.  The Phoenix metro area, now America's 5th largest city, offers affordable housing and a relaxed, informal southwestern lifestyle.  Diversity abounds.  Greater Phoenix has an abundance of golf courses, parks, public swimming pools and bike paths.  For the sports fans Phoenix is home to the NBA's Phoenix Suns, NFL's Arizona Cardinals; Major League Baseball's Arizona Diamondbacks and the NHL's Phoenix Coyotes.  Across the state, more than 11 million acres of national forest lands provide a varied playground for those who enjoy skiing, horseback riding, hunting, fishing, boating, hiking or camping for the more adventurous, there's white water rafting on the Colorado River through the Grand Canyon!   For city dwellers, the valley boasts exceptional shopping and retail establishments, restaurants and night life.  The valley is also rapidly gaining prominence as a Mecca for the arts.  Phoenix possesses world class museums, a ballet, symphony orchestra and several theater companies. For more information on the City of Phoenix, visit the Chamber of Commerce site at

More information about the Phoenix VA Health Care System team may be found here:  


Special Employment Consideration:  VA encourages persons with disabilities to apply.


  • U. S. Citizenship
  • Must pass pre-employment medical examination
  • English Language Proficiency required
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required


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Duties and Responsibilities: Incumbent is a professional social worker assigned to a Patient Aligned Care Social Work Team. Incumbent must possess the knowledge and ability to independently implement treatment modalities, identify level of functioning, degree of impairment in occupational, social, academic, interpersonal and family, evaluate and assess lethality, perform mental status exams (MSE), identify psychiatric manifestations of various medical conditions, possess knowledge of the criteria and state laws for legal commitment and involuntary hospitalizations, ability to assess and intervene with patients of suspected abuse and provide counseling or psychotherapy for individuals, families and groups. In addition, incumbent has working knowledge and experience in use of medical and mental health diagnoses, disabilities and treatment procedures in working with diverse populations and circumstances.  This includes acute, chronic and traumatic illnesses/injuries, psychiatric, medical and social problems, common medications and their effects/side effects and medical terminology.  Referrals typically originate from professional staff, from Veterans and/or their families seeking assistance, and from community professionals.  The incumbent must determine the presenting problem, determine in-home factors impacting the problem, and determine obstacles to treatment and/or follow through with recommended treatments.  Social work case management coordination with members of the treatment team is required, in order to ensure a collaborative effort to meet the treatment goals for a Veteran. The may require the incumbent to act as a liaison with community professionals regarding needed services for Veterans and/or their families.   

The incumbent has the following knowledge, skills, duties and responsibilities:


1.          Must have a high level of skill and expertise to establish and maintain effective therapeutic relationships with Veterans and/or their families.  Be able to independently work with Veterans and their families experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, and psychosocial problems.


2.          Independently complete thorough psychosocial assessments to determine the mental health diagnosis, psychosocial functioning and needs of Veterans and/or their families.  Must be able to utilize this assessment in developing and implementing a comprehensive treatment plan for attainment of the highest level of independence that is possible and practicable. 


3.          The incumbent independently conducts psychosocial assessments of high risk patients to identify suicidality through use of the Suicide Risk Assessment (SRA) and other appropriate tools.


4.          Actively participate as a member of the interdisciplinary treatment team through collaboration with Veterans and family, in the development and implementation of treatment goals and interventions. 


5.          Facilitate action for community placements through collaboration with Veterans and their families as well as interdisciplinary treatment team members to ensure that appropriate community placements are completed in a timely manner.  Community placements can involve but are not limited to referrals to contract nursing homes, Community Living Centers, residential care homes, inpatient and outpatient hospice services.    


6.          Serve as a liaison between Veterans and/or their families and VA and community resources in order to ensure thorough delivery of services. 


7.          Possess knowledge and ability to implement psychotherapeutic treatment modalities, provide educational classes, and/or treatment and supportive groups for Veterans and families. 


8.          Provide consultation and education to Veterans and their families regarding community resources, VA benefits and specialty programs, and advance directives.  This includes the process for accessing and/or coordinating community-based services, information and referral for additional services from other VA programs, other government programs, and community programs.    


9.          Provide consultation to other treatment team and staff members regarding psychosocial needs of Veterans and/or their families and the impact of the identified psychosocial problems on the Veteran’s health care planning and compliance with treatment.    


10.        Maintain knowledge of Veteran’s benefits and services, community resources, and process for making appropriate referrals to community and other governmental programs or agencies. 

11.        Possess skills and knowledge to provide case management services to Veterans and their families throughout the continuum of care. 


12.        Must possess and demonstrate ability to communicate effectively, both orally and in writing with people from varied backgrounds.      


B.   Administrative Functions: 


      The incumbent:


1.        Is responsible for supporting the mission, policies, and procedures of the Department of Veterans Affairs, the Veterans Health Administration (VHA), the appropriate Veterans Integrated Service Network (VISN), and the facility.


2.        Is willing to serve on committees, work groups, and task forces at the facility as deemed appropriate by the supervisor and Chief of Social Work Services.


3.        Is mindful of keeping their supervisor apprised of problems and recommended solutions to problems encountered in the incumbent’s area of responsibility.


4.        Is responsible for furthering one’s own professional growth through continuing education and for ensuring continuing education appropriate to the area of assignment.


5.        Is able to provide assistance with the orientation and learning of less experienced social workers and, if interested, to serve as a preceptor for social work students. 


6.        Is able to demonstrate knowledge and skill in the use of software applications for drafting documents and data management as well as other computer systems in use by the VHA.


7.        Is able to maintain a level of productivity and quality consistent with the complexity of the assignment and consistent with Social Work standards, Joint Commission standards, and facility standards.


8.        Will participate in a rotation of on-call social workers, including modification of tour of duty to accommodate patient care needs on weekends.     




 Relocation Expenses: Relocation expenses are not authorized for this position.


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.  Citizenship.  Be a citizen of the United States.  (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part.)


    b.  Education.  Have a master’s degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE).  Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited.  A doctoral degree in social work may not be substituted for the master’s degree in social work.


    c.  Licensure.  Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master’s degree level.  Current state requirements may be found on the OHRM website. 



GS-9 is the entry level grade for the GS-185 social work series and is used for social workers with less than one year of post-MSW experience and for social workers who are not yet licensed or certified at the independent practice level.  Social workers at the GS-9 level are working toward completion of prerequisites for licensure or certification.  In addition, the candidates must demonstrate the KSAs in subparagraph (b) below.


NOTE:  Social workers with more than one year of post-MSW experience may be appointed at an advanced step within the GS-9 grade commensurate with their years of experience.



GS-11 is the full performance level and requires completion of a minimum of 1 year of post-MSW degree experience in the field of health care social work (VA or non-VA experience) and licensure or certification in a state at the independent practice level.   



GRADE DETERMINATIONS: Your salary and grade will be determined by the Professional Standards Board (PSB).  The PSB is a peer review process.  The PSB will review your individual qualifications, education, professional training/internship(s) and professional experience to determine the most appropriate salary and grade based on your individual accomplishments.




References :  VA Handbook 5005/23, Part II, Appendix F7, SOCIAL WORKER QUALIFICATION STANDARD, dated February 2009,  and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at ( or you may use the following generic citation) VA Handbook 5005 available in the local Human Resources Office and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at ]




APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Applicants must, therefore, only report attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:  All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) showing all dates of service as well as character of service (honorable, general, etc.).  Additionally, Veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. Veterans with service-connected disability of less than 10%, non-service-connected disability, and Purple Heart recipients, as well as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed SF-15, “Application for 10-Point Veteran Preference” and required documentation with your application materials.  For more information on Veterans' Preference, please visit


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.   You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at


Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.   VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.


This position is in the Excepted Service and does not confer competitive status. 


This position is subject to a 1 year probation period, if not already completed.


This job opportunity announcement may be used to fill additional vacancies.



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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( ) to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire:
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: T38-13-845252.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on March 6, 2013.


You must provide a complete Application Package which includes:

  1. CV or Resume.
  2. VA Form 10-2850c - Application for Associated Health Occupations (Available at (required).
  3. Occupational Questionnaire
  4. If prior military service, include all copies of your DD Forms 214 (required).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at  
  5. If currently employed in the VA system, include latest SF-50 - Notification of Personnel Action. (required).


Recruitment Team
Phone: (602)277-5551x7594
Agency Information:
VHA Phoenix HCS
Human Resources Management Service 05B
650 East Indian School Road
Phoenix, AZ


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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