This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Park Guide GS-0090-04

Department:Department Of The Interior

Agency:National Park Service

Job Announcement Number:SROC-HOSP-13-842848

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$13.41 to $13.41 / Per Hour

OPEN PERIOD:

Thursday, February 21, 2013 to Wednesday, March 06, 2013

SERIES & GRADE:

GS-0090-04

POSITION INFORMATION:

Full Time - Temporary NTE 1039 Hours

DUTY LOCATIONS:

2 vacancies in the following location:
Hot Springs National Park, AR United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Experience your America by building a fulfilling career by joining the National Park Service. The National Park Service preserves unimpaired, the natural and cultural resources and values of the national park system for the enjoyment, education, and inspiration of this and future generations.

Would you like to practice your public speaking skills?  As a uniformed employee of the National Park Service, you deliver interpretive programs to educate visitors. You independently present a variety of talks and briefings and respond to visitor questions.  Your presentations are generally short and concern park orientation and visitor safety.  You explain the area's natural, cultural and/or historic resources, recreational opportunities, concession facilities and services, availability of campgrounds and hiking trails.  You provide information on current park events, projects, and policies, as well as updates on issues affecting the natural, historical and/or cultural preservation of the area.  Park guides work in or near the park visitor center or visitor contact station, and at auditoriums, campgrounds, trails, or in the field.  Other duties may include visitor services such as fee collection, traffic control, back-country patrols, and administrative tasks.

           

The Seasonal Recruitment Operations Center is currently accepting applications to fill 2 temporary positions at Hot Springs National Park. Appointments made under this announcement are limited to 1039 hours (six months) in a service year and may be terminated at any time.  Appointments under this announcement are eligible for extension if workload and funding allow.  Individuals selected under this vacancy announcement are eligible for rehire in subsequent service years.  Anticipated Entry on Duty: MAY 2013


AREA INFORMATION: Hot Springs National Park was authorized by Act of Congress on April 20, 1832, as Hot Springs Reservation, and in fact, it is the oldest protected area within the National Park System. The first National Park Service director was referred to Hot Springs National Park as “America’s first national park.” The thermal springs flowing down the side of Hot Springs Mountain are the primary resource of the park, but unlike thermal features, such as geysers of Yellowstone, the hot springs have not been preserved in their unaltered state, but are protected and managed to conserve the production of uncontaminated thermal water for public use. Hot Springs National Park is uniquely situated in that it is both surrounded by,and surrounds, different parts of the city of Hot Springs (pop. 35,000) and Garland County (pop. 140,000).  The park is not only well known for its thermal springs and related bathing activities,but also for its mountain lands and over 26 miles of mountain trails. Hot Springs National Park is also recognized as a significant historical resource and representative of an important stage in the development of the American conservation movement.  Bathhouse Row, a national historic landmark district, showcases one of the few collections of historic bathhouses remaining in the United States. The park contains over 5500 acres.  The park website is http://www.nps.gov/hosp Hot Springs National Park receives approximately 3.2 million visitors who take advantage of the baths, massages and hiking trails, while others collect drinking water at park jug fountains, stroll along Bathhouse Row taking in the history and culture of the “American Spa”, or drive to scenic overlooks on the park’s mountain roads.   Little Rock, a major metropolitan area, is approximately 50 miles to the northeast.  Memphis, TN is 3 hours from the park and Dallas, TX is approximately 5 hours away.   The county hosts six K-12 school districts with 2 being in the city of Hot Springs.Housing is readily available and affordable. The city is home to 2 excellent hospitals, with a contingency of physicians and specialists.  Hot Springs has excellent dining and shopping. City of Hot Springs website:   http://www.hotsprings.org Please see attachment The park is located within the city of Hot Springs. The city's population is approximately 35, 000 people, and serves as the Garland County seat. The city has many amenities found in small mid-western states such as shopping centers, a mall, movie theaters, and a community college. Additional amenities are located in Little Rock, the state's capital.  Summer temperatures and humidity are high.

This announcement is being advertised under delegated examining procedures and is open to all U.S. citizens. 

 

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. 

 

APPLICANTS WHO DO NOT SUBMIT THE REQUIRED DOCUMENTATION WILL NOT RECEIVE FULL CONSIDERATION.

KEY REQUIREMENTS

  • U.S. Citizenship required.
  • Background and/or Security Investigation required.
  • Selective Service Registration if applicable.
  • Must possess or be able to obtain state issued driver's license.
  • Wearing a National Park Service uniform is required.

DUTIES:

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MAJOR DUTIES: Provide customer service at the park’s visitor contact stations, on the telephone, and during periodic roving assignments.  Meet and greet park visitors, and provide helpful information about the park and community to ensure visitors have an enjoyable experience.  Present informal and formal interpretation programs to park visitors that enhance their understanding of the park’s natural and cultural resources.  Conduct sales transactions in the park cooperating association’s store.  Conduct “America the Beautiful” pass sales transactions. 

This position requires standing for long periods of time, up to 8 hours/day, both inside and outside, and is subject to high temperatures and humidity.  The position also requires leading or backing up tours hiking trails up to 5 miles/day, up and down the mountains in the park (approximately 600 vertical feet). A background investigation is required for this position.


PHYSICAL DEMANDS:  Standing for long periods of time, walking for distances up to six miles daily, climbing and descending steep inclines, bending, and lifting moderately heavy items in a repetitive motion is required.  Mental stress and physical fatigue occur due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs.  Extreme physical exertion may be required while performing search and rescue, wildland fire fighting and other emergency response duties.

 

WORK ENVIRONMENT:  Work is performed indoors at the visitors center as well as in outdoor areas resulting in exposure to extreme temperatures, rain, snow, wind and direct sunlight.


QUALIFICATIONS REQUIRED:

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To qualify for this position, you must demonstrate that you possess either the specialized experience or the education as described below.  Equivalent combinations of experience and education may also be used to qualify. 

 

In order to qualify for this position at the GS-04 level, you must possess one of the following:

 

A. Six (6) months of general experience and six (6) months of specialized experience for a total of one year of experience.  General experience is any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation.  Examples of general experience include, but are not limited to, selling merchandise, collecting and accounting for fees or other monies, greeting visitors, disseminating information, providing directions, or other work which required dealing with people on a recurring basis; and that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.  Specialized experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups.  Examples of specialized experience could include Park Guide or tour leader; naturalist; environmental educator or teacher; or other similar work.  -OR-  B. Successfully completed two years of study above high school (60 semester hours or 90 quarter hours) which included at least 12 semester hours in subjects such as American history, science and/or public speaking.  -OR- C. Equivalent combination of experience and education.

 

Credit will be given for all appropriate qualifying experience.  In order to receive credit for experience your resume must clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the number of hours worked per week.

 

Qualifying experience may be obtained in the private or public sectors.  The OPM Qualification Standards Handbook is available for review at: http://www.opm.gov/qualifications.


ARE YOU USING EDUCATION TO QUALIFY?  You MUST provide transcripts or other documentation to support your educational claims.  Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) a list with all your courses, grades, semester, year, and credit for the course.  All materials must be submitted by the closing date of this announcement

 

Undergraduate and Graduate Education: Major study -- natural resource management, natural sciences, earth sciences, history, archeology, anthropology, park and recreation management, law enforcement/police science, social sciences, museum sciences, business administration, public administration, behavioral sciences, sociology, or other closely related subjects pertinent to the management and protection of natural and cultural resources. Course work in fields other than those specified may be accepted if it clearly provides applicants with the background of knowledge and skills necessary for successful job performance in the position to be filled.

 

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html  All education claimed by applicants will be verified by the appointing agency accordingly.

 

Foreign Education:  Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education that is recognized by the Secretary of Education from an accredited body http://ope.ed.gov/accreditation/

All qualifications must be met by the closing date of this announcement,  Wednesday, March 06, 2013

 

Applicants must possess a valid state driver's license. This position requires that you operate a government (or private) motor vehicle as part of your official duties. As a condition of employment, you will be required to submit a completed GSA Form 3607, Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you.  Your employment, after your tentative selection, will be contingent upon receipt of these documents in a timely manner and that those documents establish, to the satisfaction of the selecting official, that you possess a valid driver's license. 

  • Must wear the National Park Service uniform and comply with National Park Service uniform standards.
  • May be assigned to work nights, early mornings, rotating shifts, holidays, and weekends.
  • Government housing is not available.
  • Overtime may be required.
  • All federal employees are required to have federal payments (salary) made by direct deposit.
  • Males born after 12-31-1959 must be registered or exempt from Selective Service (visit www.sss.gov).

If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation.  Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work.  Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).

HOW YOU WILL BE EVALUATED:

Once you complete and submit your application package, a review of your resume and supporting documentation will be made to ensure you meet the basic qualification requirements.  In addition, we will evaluate your responses to the online assessment questionnaire to measure the degree to which your background matches the requirements for the position.  To preview the Assessment Questionnaire, click on the following link View Occupational Questionnaire

 

The assessment questionnaire is designed to measure your ability in the following competencies needed to successfully perform the job:


  • Ability to communicate orally to diverse groups.
  • Ability to communicate effectively.
  • Skill in operation of a busy visitor center.
  • Ability to deliver historical information through prescribed talks/demonstrations. 

Basis for Rating:  Your application will be evaluated and rated using Category Rating Procedures. Candidates will be ranked into 3 categories:


  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position. 
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job.

Veterans Preference: If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the additional proof required by that form. For more information on veterans' preference see http://www.usajobs.gov/Veterans

 

Veterans Preference applies to category rating after candidates are assessed. Preference eligibles who meet the qualification requirements are assessed and placed in the appropriate quality categories. Preference eligibles receive veterans' preference by being listed ahead of non-preference eligibles within the same quality category in which they are placed. No preference points, i.e., 5 or 10 points, are added to the preference eligibles' rating. An agency may not select a non-preference eligible if there is a preference eligible in the same category unless the agency receives approval to pass over the preference eligible in accordance with 5 U.S.C. § 3318.

 

Preference eligibles who meet the qualification requirements for the position and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). As noted above, an agency may not select a non-preference eligible over a preference eligible in the same category unless the agency receives approval to pass over the preference eligible in accordance with 5 U.S.C. § 3318.

 

Your resume and supporting documentation will be verified.  If you rated yourself higher than what is supported by your application material, your score will be adjusted and/or you may be excluded from consideration for this job. Please follow all instructions carefully.  Errors or omissions may affect your rating or consideration for employment.


BENEFITS:

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Temporary employees are eligible for sick leave and annual leave, for additional information please click here:  benefits



OTHER INFORMATION:

Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection.  Well qualified means that the applicant meets the following:  OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all KSAs.

 

Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP.  This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location.  Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible.

 

For more information on seasonal employment with the National Park Service, visit our websites at:

http://www.nps.gov/personnel/seasonal.htm

  • Travel, transportation, and relocation expenses will not be paid by the National Park Service.
  • Do not submit photographs with your application package.



HOW TO APPLY:

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To receive consideration for this position, you must provide a complete application package, which includes ALL of the following:

 

1.  Your resume. 
2.  A complete Assessment Questionnaire. 
3.  Additional Required Documents (see Required Documents below)

 

The complete application package must be submitted by 11:59 PM (EST) on Wednesday, March 06, 2013.  WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

 

To begin the application process on-line, click the Apply Online Button at the bottom of this screen to create an account or log in to your existing USAJobs account. Follow the prompts to complete the Assessment Questionnaire. Please be sure to click the Submit My Answers button at the end of the process.


Note: To return to a previously saved or incomplete application you may use the following link: http://applicationmanager.gov/.

 

To fax supporting documents you are unable to upload, complete this cover page, http://staffing.opm.gov/pdf/usacover.pdf using the following VACANCY ID: JY 842848. Fax your documents to 1-478-757-3144.

 

If you cannot apply online:

 

1.  Click the following link to view and print the Assessment Questionnaire View Occupational Questionnaire  
2.  Print the 1203FX form
http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf
to provide your response to the Assessment Questionnaire. 
3.  Fax the completed 1203FX form along with your resume and any required supporting documentation to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



REQUIRED DOCUMENTS:

  • Resume showing detailed relevant experience, to include month, year and hours worked per week.  
  • Response to Assessment Questionnaire.
  • Copy of college transcripts or college course list, if qualifying based on education.
  • Legible copy of DD-214 showing character of discharge, SF-15 and VA Letter, if applicable.
  • Selective Placement Factor(s) Certifications, such as copy of LE Commission, EMT certification, First Responder certification, etc., if applicable.
  • CTAP/ICTAP documentation, if applicable.

AGENCY CONTACT INFO:

SROC Hiring
Phone: (877)554-4550
Email: SROCHIRING@NPS.GOV
Agency Information:
Seasonal Recruitment Operations Center
Please do not mail hard copy documents
Harpers Ferry , WV
25425
USA

WHAT TO EXPECT NEXT:

Once your complete application is received, we will conduct a quality review of your qualifications based on your responses provided in the Assessment Questionnaire and your supporting documentation submitted.  Based on the applicants score and this quality review, applicants will be placed in the appropriate category.  The Best Qualified candidates will be referred to the selecting official for further consideration and possible interview.  You will be notified when a referral has been made and what the final outcome is.  We expect to make a selection within 60 working days of the closing date of this announcement.  Applicants should monitor their USAJOBS and/or Application Manager account for the most up-to-date information.


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Job Announcement Number:

SROC-HOSP-13-842848

Control Number:

337992400